Ipod touch 4g has broken pins and the hold button is defective, is it eligible for off warranty replacement  online it says it'd be $99.99

i have an ipod touch 4g 16gb ios 6.1.5. 
the dock port pins are damaged badly, music has not played for a while but is come and go now. dont know why (without headphones)
and the hold button doesn't work,  will apple still honor the "off warranty replacement thingy" i had issues with my old ipod (not dock issues)
i know they check the dock port on arrival, but i need to know if the ipod will qualify or not
thanks in advance

Almost assuredly the answer is yes.  Take it to an Apple store for replacement or contact them using the Contact Us link at the bottom of this page.

Similar Messages

  • My sister's iPod Touch 4G has blacked out and the Apple with the slice is dissapearing and re-appearing. The Lock button doesn't work and it won't cut on at all so iTunes isn't connecting to it. What do I do?

     

    Try:
    - iOS: Not responding or does not turn on
    When it says place in recovery mode use one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT4972 I have an Ipod touch version 4.2.1 and the instructions do not detail how to update to iOS 5. Can you help with me step by step instructions.

    I have an Ipod touch version 4.2.1 and the instructions do not detail how to update to iOS 5. Can you help me with step by step instructions.

    iOS 4.2.1 suggests that you may have 2nd generation Touch, which cannot be updated past iOS 4.2.1
    Check http://support.apple.com/kb/HT1353  for help in identifying your model. A quicker method may be to check the back casing. If your iPod has Model No.A 1288 etched into it, then it's a 2nd gen Touch. 
    Assuming that you are using the latest version of iTunes (today, that is 10.6.3), to check if your iPod can be updated, connect it to your iTunes and look on the Device/Summary pane. Select Check for Updates. If there is one, you will see a message telling you that and how to install it. However, if you see a message saying that your iPod is up-to-date, then it cannot be updated.

  • Hi, could someone please tell me where I could get a new front glass for my IPod touch.  It was dropped and the whole glass cracked. I live in Gauteng.

    Hi, could someone please tell me where I could get a new front glass for my IPod touch.  It was dropped and the whole glass cracked. I live in Gauteng. 

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price
    A third-party place like maybe less. Google for one near you.
    Replace the screen yourself
    iPod Touch Repair – iFixit
    It has sources for the parts. You can just Google for screens too.

  • My 4th gen apple ipod touch glass has broken ,does it have any warranty?

    my 4th gen apple ipod touch glass has broken ,does it have any warranty?

    The warranty does not cover accidental damage.

  • I bought my ipod touch from usa...and the wifi does not connect.does it have something to do with that its not from india?

    I bought my ipod touch from usa...and the wifi does not connect.does it have something to do with that its not from india?

    So you have tried connecting to open network that do not require a password and it was still unable to connect?  If that is the case.
    Does Wifi appear grayed out on your iPod via Settings -> Wi-fi?
    Have you seen this article yet?
    http://support.apple.com/kb/TS1398
    B-rock

  • HT4623 I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that

    I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that.....what can I do?

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • My Ipod touch will not start up and the menu will stay in I tunes!

    My ipod touch will not start up and the menu will stay on menu of Itunes. Who can help me?

    Hi,
    Have you tried a hard reset of your iPod?  Press/hold the home and sleep/wake buttons down until the Apple logo appears. 
    Hope this helps! 
    ---likeabird---

  • Hi. The buttons and wheel of my iPod 4th generation do not work. The hold button resets the iPod, and the shuffle shake works. The music plays by shuffling but I can't access albums etc due to the buttons and wheel not working.

    Hi. The buttons and wheel of my iPod 4th generation do not work. The hold button resets the iPod, and the shuffle shake works. The music plays by shuffling but I can't access albums etc due to the buttons and wheel not working.

    Did you restore from backup?
    Next would be to restore to factory settings/new iPod since maybe you have some corruption in the backup

  • When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.

    When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.

    If the reset doesn't work, you have to force the iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • I can't turn my iPhone 4 and the Hold button is stuck, any advices?

    I can't turn my iPhone 4 and the Hold button is stuck, any advices? And my iPhone has been in charge for few hours and nothing happens.

    Try a reset: hold down the sleep/wake button and the home button at the same time for about 10 seconds, until an Apple logo appears on the screen.

  • My ipod touch 4 has been lost and it is offline is there any way to find it.if yes,then contact me at 918968447870.

    MY IPOD TOUCH 4G HAS BEEN LOST.I AM NOT ABLE TO FIND BECAUSE IT IS OFFLINE.IS THERE ANY WAY TO FIND IT?
    <Personal Information Removed by Host>

    You are not addressing Apple here we are all just users like yourself
    lost/stolen                                     
    No app on the iOS device is required.                           
    - If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iOS device and have the device play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Why is my ipod touch 4g volume stay low and the volume pop up wont go away

    Ever since this morning my ipods volume goes to 0 and the pop up wont go away and my sleep button doesnt work because of the poppup any help? and i restored and didnt help

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order

  • My iPod touch 4g has stopped connecting to the wifi yet all my other devices are fine?

    My iPod 4g hasn't been connecting to the wifi here since last night. It gets up to the point where the little wifi sign next to the server name becomes blue but then the tick never comes up next to the name to verify the connection. I have tried restarting my iPod multiple times, resetting network settings, turning wifi on and off and turning iPod on and off but nothing seems to be working... Anyone got any ideas as to why this might be happening and how to resolve it?

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My ipod touch 4g got wet today and the screen is now very dim.

    I used it like normal afterwards and then i locked the screen and now it can barely see anything. Am I SOL?

    Place the iPod in  sealed container with a desiccant like uncooked rice for a couple of days to dry the iPod. Ypo not use/charge till dry.
    If still problem :
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

Maybe you are looking for

  • [How To] access Ms SQL Server2k multiple instance via JDBC?

    hi, could anybody tell me how to? sql server 'servera': ms sql 2000 enterprise (english) installed 3 name instances ('instance1','instance2' and 'instance3') jdbc driver: i-net opta 2000 I don't find any parameter like 'instance' in driver's document

  • Print PDF error msg in apex oracle BI publisher

    Hi, I am getting error msg, "File can not be open because either it is not supported file type or file has been damage" when clicking Print PDF button from Apex oracle run application on oracle server...please help...

  • [SOLVED] install i686 on USB key from x86_64 : how ?

    Hi. As written in the title, I'm trying to install an Arch system on an usb stick, with i686 architecture, from the Arch x86_64 system on my computer. I would like to do it without copying the iso to an extra usb key. From the wiki : "If you are alre

  • Oracle revoke issue

    Hi ALL, When we revoke a user permission say: REVOKE CREATE TABLE,      ALTER TABLESPACE,      UNLIMITED TABLESPACE,      FORCE TRANSACTION      FROM temp_user;/ Its sets the tablespace value to zero for the all the tablespace for which the temp_user

  • Can you use icloud on tablets other than iPads?

    I have an iPhone 4 and a Windows PC running iCloud. I also have an Acer Iconia tablet. I was wondering if I can use iCloud on it as well?