Ipod touch 4g have to reset network connection every 5-10 minutes.
I recently had to exchange my iPod touch for a new one because of damage. Now the new one will not stay connected to any wi-fi signal. the signal strength indicator stays up showing good signal strength, but after a few minutes any apps or safari state that there is no internet connection. If I reset network connections in the "settings" menu, it will work for a few minutes, but I don't have time or patience to reset the connection every few minutes. I have the latest iOS update, Itunes update. This is an issue at home, work or public wi-fi spot that I have tested it in.
The previous ipod worked great, with no issues, just damaged after less than three weeks old.
- First restore from backup.
- If problem persists then restore to factory defaults/new iPod
- If you still have the problem then it is likely due to a hardware problem and an appoinent at the Genius Bar of an Apple store is in order.
Similar Messages
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My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. I don't want to lose anything. I have tried turning everything off and back on again. Desktop and laptop are working fine. Sometimes it turns on suddenly and I can use it for like 20 mins but then shuts off again. Same thing is happening with my dad's iphone, Help.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hi, I have a new iPhone 4 and i am having difficulty joining my wifi at home, at work it connects straight away but at home it won't recognise the airport connection and states could not access cellular data network. I have tried all the usual resetting network connections etc, any suggestions please?
Cheers GregAlso when I try to connect to my Wi-Fi itsays it can't find the network, but my mac air & my wifes ipad are connected! Cheers Greg
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my i pad is connected to my wifi network bt won't connect to the internet I have tried resetting network connections. it will connect to the internet from my phone hot spot
Try restarting your WiFi router by removing power to it for 30 seconds.
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My WiFi is not working on my ipod touch third gen. The wifi option in setting is blanked out so i am unabole to select it. I have tried restored it and resetting network connections. Also the battery life is very low. How do i fix this????????????
If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD -
Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected. Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices. After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected. Just can't seem to get it to generate an IP. Any solutions other than turning it on and off again? Not a Merry Christmas morning.
Ok, so, a couple of things: Denisefromwaleska and I have the exact same size/type/color iPod. Now wishing I'd bought the black one maybe...
Second, Airport is an Express and I have a second one that I carry with me when I travel. Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem. Updated firmware on my travel router, still could not connect to the internet. Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod.
Thanks again for all your help, hopefully I can get a solution in place soon, -
My Ipod Touch keeps saying it can't connect to my network?
My Ipod Touch keeps saying it can't connect to my network? Half the time it does after touching it over and over and hitting dismiss over and over. My server shows up though all the time its realy wierd. Then sometimes when I get it conected and go to open up Safari then it drops it all over agin can you help me solve this problem?
Hi pwrhuskers,
Try Resetting Network Settings on the iPhone, go to Settings> General> Reset> Reset Network Settings.
What type of wireless router are you using? What type of security is being used and how many characters are in the network key?
If you are using WEP, you'll want to use a 5 or 13 character key as described here: http://support.apple.com/kb/HT1344
This article: http://support.apple.com/kb/TS1398 provides other general Wi-Fi troubleshooting tips.
-Jason -
Same here, 4s working perfectly, downloaded update 8.0.1 Now no wifi or bluetooth or hotspot. Control on/off icons are muted in colour and don't respond. Tried resetting network connections then total restore, didn't work so still have the same problems as before.
Satellite L505D-S5983
I would try another restore of the hard disk to its original out-of-the-box contents using Toshiba recovery media. Maybe something went wrong in the process. Make sure everything works before applying any updates and adding any hardware or software.
Then add things carefully, rebooting Windows and testing the USB and audio at each step.
Please note this.
The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
All of the latest drivers for your model are easily found here. This one is for the sound.
Realtek Audio Driver for Windows 7 (32/64)
-Jerry -
I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you help? Thank you.
Bluetooth is no longer working on iPhone 4s. It used to work very well. Not any more. Have tried reset network settings and all settings, no joy. Never had bluetooth problems before. Have tried connecting to other peripherics nothing works. Can you help? Thank you.
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I have an iPod touch and also have the iHome.... When I first hooked it up it played music fine.....but now when I hook it up it says accessory unavailable for iPod touch and I've resetted it 2 times but still no music comes thru the iHome speakers
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
iPhone 4S wifi is gray and will not find any networks or move. I have hard reset network reset and safari reset. All other devices in my house connect to wifi. Any suggestions other than the 3 that do not work.
iPhone 4S wifi is gray and will not find any networks or move. I have hard reset network reset and safari reset. All other devices in my house connect to wifi. Any suggestions other than the 3 that do not work.
-
my kids reset my ipod touch i have a Toshiba laptop i tried downloading i tunes but an error comes up Apple application support Error 2 what do i do
Issues installing iTunes or QuickTime for Windows
iTunes 11.1.4 for Windows: Unable to install or open
Troubleshooting issues with iTunes for Windows updates
If still problem post in the iTunes for Windows forum
https://discussions.apple.com/community/itunes/itunes_for_windows -
i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities
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