IPod Touch 4g is not recognized in Windows 8.1

Hello, I have been racking their brains over a month without knowing what to do, I have an iPod Touch that I got from a friend, and I can not sync with iTunes, I tested on Windows 7 and when it was said that the connected device 'usb not recognized 'and Windows 8.1 shows nothing, it just is charging the battery, I believe it can be internal drivers that may have lost acid, could someone help me? already thanks.
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See
iOS: Device not recognized in iTunes for Windows
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

Ipod Touch 3rd Gen - not recognized by computer or itunes. Shows cable pointing to itunes logo. Can't reset it. Doesn't work at all. Have tried all the supposed fixes on the apple site with no luck. It suggested asking other users !

I have a 3rd Generation ipod touch that is not recognized by itunes or my computer. My itunes works with other apple devices I own. I cannot reset the ipod touch and can never get to the screen where it is supposed to show a red battery to turn it off. I can't reset it. Have tried to use the suggestions on the apple site to no avail. Any suggestions ?

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

My ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord

my ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord

Did you already try these suggestions? iOS: Device not recognized in iTunes for Windows

My ipod 3rd generation is not recognized by windows/itunes,please help

My ipod 3rd generation is not recognized by windows/itunes,please help. Have tried restoring a number of times but did not work, any suggestions?thanks

Start with this Apple support document.
http://support.apple.com/kb/TS1369
B-rock

My ipod touch 4g does not show in Windows 7 or itunes. I've removed and reinstalled itunes, stopped and started apple mobile services and changed out cables. Ipod is charging when connected. I've also done a complete rollback to factory defaults.

My ipod touch 4g does not show in Windows 7 or itunes, I've removed and reinstalled Itunes. I've done a factory default, and I've changed out cables. The ipod shows connected but does not show.

Did you remove and reinstall all the Apple software by:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to see if it helps determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if you have an iPod or computer problem'
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

My Ipod touch 4G is not recognized by Itunes and by any computer... what can I do?

My Ipod touch 4G is not recognized by Itunes and by any computer... what can I do?

Take a look at this link, http://support.apple.com/kb/TS1591

IPod Touch and 5G not recognized by WinXP Computers

I am not very good at troubleshooting iPods and I thought this would be the best place to find some help. Thank you in advance for any suggestions.
The problem: I have an iPod Touch and iPod 5G that are not recognized by a Windows Computer. I have tried several troubleshooting steps and I will just outline everything step by step. Neither of the iPods show up in device manager, and when I try the "Run Diagnostics" in iTunes it shows that no iPod is attached. I've made sure the iPod service is running and tried stopping and restarting that also- but the iPod never shows up under Device Manager.
1. I have tried the 5R's several times. Each iPod has been reset 3 times and iTunes uninstalled and re-installed 3 times.
2. I have tried a total of 3 Windows Computers all with the same problem.
3. I did a factory restore on one of the computers just to troubleshoot an OS problem. The restore had no effect. It was a "destructive" restore meaning the disk was formatted- not just a repair.
4. When each of the iPods are connected, the screen lights up and the charging indicator appears.
6. I installed an add-on USB card in the computer I restored- but this made no difference.
7. I have tried restarting the computer with the iPod attached.
8. I am using the same USB cable for each iPod.
That is about all the detail I can think of. Typing this out makes me thing I need a new USB cable- but they are charging ok.
This problem has been going on for about 6-7 months but I finally have some time to try and get it fixed. It would be nice to have some new music on them.
Thanks for any help!
Message was edited by: Elektrobot
Message was edited by: Elektrobot

There are two separate drivers that need to be loaded on your PC. The 5G uses the older driver, and troubleshooting for it can be found in this article: http://support.apple.com/kb/TS1538
The iPod touch/iPhone uses something called Apple Mobile Device Services to communicate with iTunes. This one is a bit different in that the touch/iPhone will not show up on the desktop as a device. For troubleshooting tips, see this article: http://support.apple.com/kb/TS1567
Good luck and write back if your problems continue.

Ipod Shuffle A1271 is not recognized in Windows 8 64-bit

My Ipod Shuffle is not recognized in windows 8 (64 bit)
I get an error saying the device is not recognized by the computer and was getting just a solid orange light on the ipod.
I kept playing around to find a solution and in the process deleted the drive in hopes to install it again. Now I just get a flat green light and am unable to even restore the driver.

Yes. I have the latest version intalled but this hasnt helped.
I thought it could be to do with the Shuffle not having enough of a battery charge.
So i plugged it into the wall charger and then tried this didnt work either.
It wont even play music for some reason. The only information I get in the earpiece when I turn it on is what the battery level is at.

Ipod touch 4g is not recognized on itunes,and will not sync

My iPod 4G will not sync when it is recognized in iTunes, and it will not play some songs that are already on the iPod, and it is not recognized on iTunes now either.

Hi,
You can update the itunes software and check, that should work.If not you can also try to reset the ipod.

IPod Touch 3rd Generation not Recognized by iTunes but recognized by Windows as "Apple iPod"

Exactly what the title says. My iTunes will not recognize my iPod touch, but my Windows Vista will recognize it with autoplay. I updated iTunes about 10 minutes ago, tried two different apple wires, and 3 different USB ports that work. Can anyone help me fing a solution? I found the iPod Touch assistant thing and tried all of those steps but the problem recurred. Thank you in advance!
-Dylan

I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
I have tried resetting, I have tried downloading newest Itunes.
Must be the Nano itself if it doesn't get recognized by mutliple PCs?
I haven't used the Nano for probably 2 months. Previously it worked fine...
One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

Problems solved: Ipod touch 4th gen not recognized in itunes on windows 8 laptop

Hi everyone,
Since the latest update of itunes I have been having trouble trying to sync my ipod touch 16gb (4th gen) with my laptop which I recently updated to windows 8.1. For a week now I been hitting my head for updating both my laptop and the itunes as I can no longer sync with my laptop, and I didn't even know where to begin to solve this problem.
I tried following all the instructions on the website to try and fix my problem so I got really frustrated and decided to delete all the apple softwares on my laptop. I decided to give it another try and download itunes over fresh and would you believe it... IT WORKED! Now my iPod is syncing again.
So, guys if your still having this problem, then follow these steps
1. Access control panel on laptop
2. Click on programs > Uninstal programs
3. Click on the following (5) applications and uninstall:
Apple application support - Uninstall
Apple mobile decive support - Uninstall
Apple software update - uninstall
Bonjour - uninstall
itunes - intall
5. Then access itunes and download itunes again and install
It should work when you connect your ipod via cable.
Hope this helps
All the best guys!

Yes that is a standard fix:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Windows 7: iPod Touch 2G/3G not recognized anymore after updating to 3.1.2.

Hi there! In need of some serieous help!!!
I got two iPod Touches. 2G and 3G. I wanted to install the latest update, but this hung up with both devices. It seems like a driver problem. The device manager show two "Apple Mobile Device (Recovery Mode)". Manually installing a driver is successful, but only with one of the entries. The other one cannot be started.
Please help! My iPods are absolutely useless now. The are in recovery mode as it seems. Where are the drivers? Apple?!?! HELP!
Thank you.

The recovery at a XP-PC was successful! So it's clearly a driver issue.
For he ones who have a similar problem, but without the two "Recovery Mode - Devices" in the device manager, I had this problem, too. But it was easier to solve.
Look for your iPod in the device manager. It can be found in "Portable devices". Let your Windows (even 7) update the driver online. That helped in my case. But only till I tried the firmware update... :-/
So be careful! If you want to update the software of your iPod Touch or iPhone, too, I think, on a Windows 7 machine, make sure, that you have another PC with an older OS in reach!
I hope I could help somebody till Apple releases some compatible drivers...
Bye, folks.
Sascha from Germany

IPod touch 4th gen not recognized by iTunes 10.7 64-bit, but any solutions I found online do not work.

Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
Here are some of the things I've done:
- Verified AMDS is installed
- Reinstalled iTunes and Quicktime
- Opened msconfig
- The iPod touch troubleshooting steps
- Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
- Run Diagnostics on iTunes... here are the results:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002AAA5C010D4F78
Current user is not an administrator.
The current local date and time is 2012-10-21 14:50:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {370057E0-093F-49E4-824A-E3DEBED9A51D}
Description:          Microsoft Virtual WiFi Miniport Adapter #4
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {87292AF8-4862-47ED-AECD-64657EE5FBDC}
Description:          Microsoft Virtual WiFi Miniport Adapter #3
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {2F013AEF-26E4-4A15-81B1-D47805867D2A}
Description:          Intel(R) Centrino(R) Advanced-N 6235
IP Address:          192.168.1.7
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Sun Oct 21 14:46:14 2012
Lease Expires:          Mon Oct 22 14:46:14 2012
DNS Servers:          192.168.1.1
Adapter Name:          {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
Description:          Realtek PCIe GBE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-21 14:49:10.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp CDDVDW SU-208BB, Rev SC00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
Any suggestions?

I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows

IPod Touch 4th gen not recognized in iTunes, read below...

So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle. But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer. So all I really get is the jingle. How do I fix this? I just downloaded the latest iTunes (11.1.1). Thanks for your help!

I was having the same problem, finally figured it out. I am a W8 user. Went to control panel, device manager, and expanded portable devices. I happened to have my iPhone plugged in to a USB port, and it showed up. Clicked on the iPhone, clicked on the driver tab, and updated the driver. Now it connects to iTunes.
شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض
So apparently the driver in my iPhone 4 was the problem. The TS1538 article did not address this issue. I still think it has something to do with the iTunes 11.1.1.11 update, because my phone and my wife's iPhone 4s worked before the update and didn't after the update. My guess is this is the problem many are having right now.

IPod Touch 4g is not recognized in Windows 8.1

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