IPod Touch 4g iTunes Error 28

I Have An Ipod Touch 4g with iTunes Error When Restoring/Updating What Should I Do?

Error 28 indicates a possible Hardware issue...
See here for Details...
http://support.apple.com/kb/TS3694

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IPod Touch Help: iTunes error while restoring my iPod

So recently, my iPod had an issue where i could only hear my music out of one ear. I went to an Apple Store in Southern FL (where i was on vacation at the time) and they suggested trading it in.
When i got back to my home, i went to another Apple Store in my area and got a new refurbished iPod. Before I went however, I backed my iPod up. So afterwards, I tried to restore my new iPod to my old iPod's settings and it claimed the iPod was too old. So then I updated the iPod and restored it to factory settings. I got the original message again and clicked my old iPod's back-up. The window told me to put in my password and then continue, etc.
However, the iPod started to restore itself when it became incomplete. A window told me that there was an error and that it could not go through. Since that time, I have been re-trying and I have restarted my computer twice and restarted iTunes. Any ideas as to what I can do? Please help.

Zac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software

What do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

what do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

Hello brainiac08
Typically that error occurs because of a backup issue. Check out the article below to resolve it.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Thanks for using Apple Support Communities.
Regards,
-Norm G.

What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

I am not able to sync my ipod touch with itunes.

Hi,
Whenever i try to sync my ipod touch with itunes. I get the an error "The ipod could not be synced because the sync session failed to start".
The sync process could not be started.
I am facing these issues from the day when i upgraded my ipod touch to ios 5.0.1
itunes version on my PC: 10.5.1.42
Operating system: Windows XP SP2
Please let me know how can i overcome this problem.

Take the old hard drive and try one of the data recovery programs like Data Rescue 3 and others.
Apple didn't in the past support re download of purchased material.
And there are so many ways to backup data, clone a drive, archive, from the free to the built-in to the more expensive.
I keep the OS on one drive, media files and data on another drive, and a good 1.5TB drive today costs $109. Paragon has backup, clone (makes a full boot drive, not an 'image' such as Acronis or Ghost) so you can use it almost like a daily or weekly mirror.
Depends on the software and data lost and cost of recovery programs and services, but it may be possible. Put the drive in a USB case perhaps and a new drive to recover the files to.

Trying to restore 8 gig iPod Touch, keep getting error 1621

i recently updated my ipod touch 8 gig to the latest software (4, I believe). however, it caused my ipod to crash and i lost my backup. i decided to restore to factory settings. however, now when i plug my ipod touch into itunes, it starts the restore process and gets through the extracting software part, but then gives me an error message: "the ipod software update server could not be contacted. an unknown error occurred (1621)." this keeps happening. i tried connecting through wireless and through ethernet, but i keep getting the same message. i have a connection, and am able to access the itunes store, but can't restore my ipod. right now all i have is the silver apple logo w/ the status bar as if it's starting, but that's it.
has anyone encountered this problem and if so, any advice/help they can offer?
thanks.

my post will offer little help, i know, but i thought i'd put it out there. restoring my itouch on my pc was not working after many attempts and much online researching. ultimately, i took it back to the apple store and they restored it there. when i brought it home, my problems were not solved-- i simply inherited a new set of them. i have yet to try the restore on my macbook, but i think i'll hold off on the upgrade for as long as i can. doesnt sound like a good deal.

101 Problems with my iPod Touch and iTunes...Almost

It really feels like I have 101 problems with my iPod touch and iTunes.
For some time now my iPod Touch have been using alot of batterypower and the battery is often discharged very fast. It discharges alot faster now than when I brought the Touch.
Also when I plug the iPod Touch to my computer it doesn't charge, it does the oposite of that, it's disharges and it does that ALOT faster than normal
There is also a problem regarding connecting the iPod Touch to iTunes. It doesn't connect to iTunes directly after I have plugged it in. It feels really random and it lives it own life it seems like.
If I accomplish to connect ut to iTunes it doesn't sync every single time. The computer / iPod Touch hangs and nothing happens. Soemtimes it works, sometimes it doesn't, like I said before - It feels really random!
Now to a BBIIGG problem. A week ago my girlfriend changed my password on my iPod Touch. When she typed the password into the login screen, it failed, she had forgotten the password / she thought that she picked that password when she changed it. Anywho, I didn't panic becuase I knew that I could lock it up by iTunes.
But, iTunes gives me a error while trying to restore the iPod Touch saying that there is no update avaiable and after that nothing happens. I tried to do the Sleep / Power + Home trick to set the iPod Touch into a recovery mode but iTunes gave me a unknown error.
I tried to update iTunes from my version to the new 8.0 version but when I do so it gives me a error saying that iTunes.msi can not be found and it can't uninstall the previous version :S
So, now I have a unusable iPod Touch, I can't do nothing with it.
Like I said, It's really feels like I have 101 problems ;D.
Lucky I have my old iPod so I can listen to Music :P
Message was edited by: Gvrkan

Are you running windows xp or vista? I know the solution for vista but not for xp. My mate had the same problem but he has a vista.
Let me know what you are running.

How to load videos in the ipod touch via itunes?

Hello there! My question is the following How to load videos in the ipod touch vis itunes? I try to do it but it shows an error. I dont know what is the type of video that ipod t supports.

You need to convert videos to iPod Touch format.
H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Support for 1024 by 768 pixels with Apple VGA Adapter; 576p and 480p with Apple Component AV Cable; 576i and 480i with Apple Composite AV Cable (cables sold separately)
After converting the videos use iTunes to Add to Library.
Once in iTunes, connect and select iPod Touch in iTunes, go to Movies tab and select Sync Movies with your videos selected and click bottom right Sync button.

After itunes finishes restoring my ipod touch 8gb, itunes still says itunes has detected an ipod touch recovery mode. You must restore it before using it with itunes. and i dont knwo what to do

after itunes finishes restoring my ipod touch 8gb, itunes still says itunes has detected an ipod touch recovery mode. You must restore it before using it with itunes. and i dont know what to do

Are you sure it is 1043? I've never seen that error before. But you can try disabling your security software, connecting the phone to a USB port directly on the computer (not a hub), and trying to restore again.

IPod Touch 2g iTunes 10 Syncing problem

After many hours of pure frustration, I'm finally giving up and putting this issue out there for some help.
Here are some simple things:
I own an iPod Touch Second Generation model.
It has been synced with my HP Desktop for some time now.
Recently I bought an HP Envy (Laptop) for school.
My Desktop is going to be used less frequently, so I decided to sync my iPod to the laptop.
I've moved over all the music through a hard drive.
I've transfered my purchases through iTunes.
Here is where the problem lies:
Yesterday I decided was the day I would finally sync my iPod to my laptop. This is after just downloading Podcasts through the iPod and charging it through an AC adapter for several months. I plug it into my USB port using the stock cable. Windows 7 recognizes it as "iPod Touch", it even has a little graphic of it for My Computer. It installs the drivers and iTunes pops up. Things are going swell right? Wrong.
iTunes does indeed surface, and I sync it to the new (same) library of music and apps. I unplug it, and plug it back in just to make sure. When I plug it in a second time, it comes up and begins backing up my device. Here is where things get sketchy, due to the many (-50) errors when trying to back it up. Finally it succeeds, and I'm irritated. So I go ahead and restore the iPod. It restores. I get 4.1 or w/e for the iPod and things look dandy. My music is there, the apps. I decide to plug it in ONE more time for good measure. This time and every single time up to this point, it shows the iPod, but then brings up the screen saying: "New iPod". In the top it says Verifying iPod Touch, and it usually finished but my ipod's screen just quits syncing and goes to the home screen. Both you and I know this isn't a NEW iPod to the computer. I can't seem to get it to sync because it constantly thinks its a new ipod. Although it says a previous ipod was synced earlier, would i like to restore this one with that info. I would rather not. I'm tired of this. Please help me if you can. Thanks Oh and now My Computer doesn't show the iPod at all. in the device manager it shoes an Apple USB device, and the Drivers are fine.

Hey im567,
Make sure the iPod touch and iTunes are both updated.
http://www.apple.com/itunes/download/
http://www.apple.com/iphone/softwareupdate/
Also make sure your iPod is directly connected to a high-speed USB port on the PC, not a hub, monitor, or keyboard.
-Jason

Unexpected "Connect iPod touch to iTunes" screen

I powered off my 2G Touch before flying to Argentina; then powering up again on arrival brought up a new-to-me "Connect iPod touch to iTunes screen", which no amount of button presses would get past.
Luckily there was a PC where we were staying, and with iTunes installed, and with USB, so I was able to get going again, esp. since I'd disabled automatic syncing, though now everything was in Spanish. But,
Q1: does anyone know what this screen really means?, and why it might have come up? [a wifi router was nearby]
Q2: would a hard reset [hold sleep/wake and home buttons for 10 sec] worked to get past this screen?

I have the same problem, getting the 'connect' symbol or icon while travelling. I just got off the phone and an unsatisfying conversation with Apple support. Apparently, this is a "rare?" problem that is caused when there is some kind of software failure on the iPod Touch, and that there is no way to get around it except connecting to iTunes on some pc somewhere, ideally your own PC and iTunes. This happened once before for me but I was home and just plugged it in. The iPod recovered, connected and synced with no error message at all. The rep at Apple support said there is no log or trace that can be retrieved, so the mysterious iPod Touch software failure will remain unknown. He said I could take it in for warranty service, but who knows if they could reproduce the problem. Maybe the new iPhone/iPod Touch software version will run better (or worse). ps, I tried all possible combinations of hard reset on the unit, but nothing else works to recover.

I lost a lot of tracks while syncing my ipod touch with iTunes. I have managed to get some of them back with a free download, but iTunes will not let me dowload whole albums which I have paid for. It does recognise that they have been purchased. What do n

As I've already said to get this far: I have lost a lot of tracks while syncing my iPod Touch with iTunes. I have managed to get free downloads of some of the single tracks, but when I try to download entire albums the system informs me that I have already purchased them and a pop-up window informs me I can get them back from my "Purchased" file. I would not be trying to dowload them again if they were anywhere on the iPod, would I? The other problem seems to be that with single tracks I don't know before I hit the purchase button if I have picked it from the right album and I have had to pay for it again.
I feel that I have been totally ripped off by iTunes and, apart from ranting on this forum, I don't seem to be able to let my feelings known. It's like a guy from my local record store coming round and nicking my albums and telling me that it's tough!
The point here is folks, that it was syncing two Apple sites which caused the loss of these tracks and from what I've read elsewhere this is a regular fault. And please don't tell me that it's my fault for having a pc. Apple shouldn't sell a product for pc, when it doesn't work on pc!

- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/

How do I delete songs from Ipod Touch using Itunes?

When I sync my ipod touch in itunes it adds songs that are already on the ipod. I need to be able to delete these duplicate songs on the ipod but cant seem to be able to detele songs from the ipod in Itunes. Help please.

The same way as before.
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.

HT1699 i dont know how to connect my new ipod touch to itunes to set it up

i dont know how to connect my new ipod touch to itunes to set it up

Look at the Users Guide:
iPod touch User Guide (For iOS 5.0 Software)

HT201263 I did not sync my iPod Touch with iTunes and I have forgotten my password. How do I unlock it?

I did not sync my iPod Touch with iTunes and I have forgotten my password and now it is locked. I have the recovery mode screen at "conect to iTunes", but iTunes is not recognizing it. How do I unlock it?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IPod Touch 4g iTunes Error 28

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