IPod Touch 4G 'USB Device Malfunctioned'

My iPod touch 4th Generation charges when connected to aan external dock, but will not connect to my brand new Laptop, my wall connector, or any other device I have tried it on. The cable is okay because it charges my iPhone (which connects to the laptop fine). When I connect it to the laptop, I get an error message: USB Device not recognised - 'The llast USB device you connected to this computer malfunctioned and windows does not recognise it'.
I've gone through all the recommended ports of call, tried changing alll of the settings, but nothing works!
HELP!!

Did you do:
- See:     
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Next since the laptop sees the iphone
- Reset the iOS device. Nothing will be lost       
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Backup the iPod to iCloud
iOS: How to back up     
- Go to Settings > General > Reset and Erase All Content and Settings  and then try to restore via iTunes                            
iTunes: Restoring iOS software

Similar Messages

  • If I help out a friend & download a free app (through my iTunes account) on their new iPod Touch, will their device automatically be added to my itunes device list (and they can see all my contacts, pix, music etc)?

    If I help out a friend & download a free app (through my iTunes account) on their new iPod Touch, will their device automatically be added to my itunes device list (and they can see all my contacts, pix, music etc)?

    Just wondering, what context is this in?
    First up, is your iTunes account part of an iCloud account?
    Secondly, if it's a free app, why don't they just download it? If they are having trouble finding it on the App Store, but you can find it easily, you can share the link for it via email with them, and if they view that email on their iPod they can just tap the link and it will open the App Store to that App for them, so they can download it themselves.
    If you were to go to the Store settings pane and sign in with your iTunes account, that should only provide the possibility for download items from your iTunes account, such as purchased apps, music and movies. However, if you signed in, downloaded the app, and then went back and signed out of the account again, there shouldn't be any access apart from the app you downloaded. This is provided you sign in using the Store section of the Settings app, not the iCloud section.
    One problem they will have if you download this in your account instead of theirs, in order to download updates for that app, they will need you to enter your iTunes password to download the updates. Doing that doesn't give them access to anythign to do with your account other than that update, but they will be unable to receive updates for it without your password. They would also likely be unable to sync the app onto their computer, as their computer would not be Authorised with your iTunes account.
    If you can answer some of the questions I've asked, I may be able to suggest alternate ways for you get them the app on their device.
    Hope this all helps a bit

  • I don't have access to a computer and so,without physically  attaching my iPod touch to PC devices, can you manually restore an apple iPod touch, restrictions passcode online to iTunes and restore it to store purchased factory settings?

    i don't have access to a computer and so,without physically  attaching my iPod touch to PC devices, can you manually restore an apple iPod touch, restrictions passcode online to iTunes and restore it to store purchased factory settings?

    Sorry but no. The only way to restore an iPod to factory settings is through iTunes on a computer. You will need to get access to a computer somehow. If you can get to an Apple Store, they can probably help you.
    Regards.

  • Connecting iPod touch using USB 1

    I just got my iPod Touch this evening. Before it arrived I made sure I had the latest system software and got the latest iTunes but I forgot that I had an old G4 which only has USB 1.1 and iPod Touch needs USB 2. Is there a way to upgrade to USB 2 ?
    When I connect the iPod Touch does not appear on iTunes or the desktop.
    Any suggestions ?

    You should probably buy yourself a USB 2.0 card that fits in one of the PCI slots in your G4. They're quite cheap now, and will add 2, 4 or more USB 2.0 ports to your Mac.

  • HT1435 ipod not charging and windows says usb device malfunctioned. Any Ideas?

    alright so i have the ipod connected to my windows laptop however, ipod asks to be plugged into a power supply. windows says "the usb device plugged in has malfuctioned, and windows does not recognize it" Has anyone ever encountered anything similar to this??
    Help is greatly apprecited.

    ALso see:
    iOS: Device not recognized in iTunes for Windows

  • Computer says usb device malfunction

    I have a new 16 gb ipod touch bought today ,tried to connect to computer via usb .but computer says device has malfunctioned and computer not recognize it i have tried to restore the ipod and also reinstalled itunes .also checked and restarted AMDS ,HELP what is going on Please

    Try this. With your iPod plugged into the usb go to device manager and see if you see a yellow question mark next to and unknown usb device. If you do right click and choose to uninstall the device. Then unplug your iPod and reboot your computer and plug back in your iPod. This is assuming you have Windows. Hope this helps.

  • New ipod touch, Error: "The device can not be read or written to."

    I don't know what else to do!
    I also have an Ipod touch that just doesn't sync. When I connect the Ipod and launch Itunes to sync, it tells me that the device can not be written to:
    It just doesn't snyc at all. It's brand-new, out of the box and just doesn't work. And it's not my first ipod, so I know how to handle Itunes.
    That's what i've tried so far without success to solve the problem:
    * restored the touch hundreds of times, both in recovery and DFU mode and within the touch software
    * upgraded to firmware 1.1.4, downgraded back to 1.1.3, then to 1.1.2. and back to 1.1.4 - no change!
    * installed several different ITunes Versions and different Apple Mobile Device Services
    * tried MediaMonkey BETA with Ipod Touch support (this just creates 0kb files on the touch, but it also uses the mobile device service, so i guess the failure is somewhere there)
    * tried 4 different Windows XP systems with Itunes at my home and at friends (same error there as well)
    * restored my Windows XP with a recovery version and reinstalled Itunes completely from scratch
    * created a new user account in Windows XP and tried it with this one
    * launched Itunes with Internet switched off
    * used different USB ports - both 1.1 and 2.0
    * disconnected all USB devices
    * registered the necessary DLLs manually
    * last week, I sent the ipod to Apple (they claim that everything is fine and the problem is just me and my computer and sent it back without change)
    I don't have an apple in reach, so i'm not able to test it with an apple computer. There is also no apple store here in the country side of Germany.
    What else can be done? I know there are hundreds, that have the same problem but I don't know any more things to try. Now i have a 300 bucks touch i can not use as mp3 player...
    Message was edited by: basti007

    As I said, i did that! Quote:
    +* last week, I sent the ipod to Apple (they claim that everything is fine and the problem is just me and my computer and sent it back without change)+
    Today I got it back and nothing changed. I tried to call Apple Germany, but after i waited over 1,5 hours on the waiting line, i gave up.

  • IPod Touch 4g USB Charging Cable(s!) Not Working. Went through 5 in a year.

    I've had my 8 gb iPod Touch 4g since November 12th, 2010. I bought it from Target (so its not covered under warranty anymore) love it and use it for many hours every day, but there is a problem with the USB charging cables.
    When I got my iPod, it came with the standard Apple charging cable. That cable worked for a few months (maybe... 3?) and all of a sudden stopped working. When I used my friends cord, it worked perfectly fine. She had the same exact model and cord as I did. I ended up just buying a replacement cord, thinking that this was just a fluke or whatever. No such deal. I purchased a third party cord from amazon, and it worked for a few months again. (Let me note that I also got a car and wall charger with it, those work perfectly fine to this day.) Once again, all of a sudden it broke. And again, I tried a friend's cord and it worked fine.
    I ended up buying a third and fourth cords, which was also third party, and after that broke, I was fed up and went to the Genius Bar for an appointment. I explained my problem, and they made an appointment with me. Eventually, they just said to buy another cord, this time Apple brand. I did, and it has been working fine up until tonight, when it just stopped charging.
    When I say that the cords broke, I mean that all of a sudden they would stop charging my iPod, no matter where I plugged it in. (computer, wall, car, etc.) It would/will only charge if I bent it a very certain way, and then I would need to hold it there, which I obviously can't do for hours. (;
    I would take this apple cord back now, since I believe there is a warranty (although, I need to double check that when I can get to the papers.) if it weren't for the fact that, from use, the coating/white plastic of the actual cord has split and you can see a few of the wires. I will have to double-check if this is covered, though because of the outside appearance, I doubt that they would take it back. This has not happened with any of the other cords, however.
    What should I do? Would restoring help this problem? I have been contemplating the idea for a while, but having to re-download/etc all of my apps, music, etc., is not the most appealing idea to me.. I have reset a few things a while back, though I cannot remember what they are, sadly.
    Currently, my iPod is running iOS 5, as I just updated it about a month or so ago. Before that, it was running what the iPod touch 4g originally came with... I believe it was 4.2.1?
    I really love my iPod, but am fed up with having to buy cords every few months, as I have gone through four or five in just a year.

    I think stevejobsfan has misunderstood your problem.
    You specifically state that in one case you can see the inner cord and wires of the lead. So, either - you are mis-handling the cord or a pet is chewing it. So, if you don't have a pet - it's you.
    When you remove the cord from the iPod (or from the other end of it) you should handle by the plug, not the cord itself. If you pull the cord you are straining the connection between the cord and the plug and that will eventually cause that connection to break.
    If this had happened to just one cord, maybe it's the cord. If it happened to several of the same make from the same source, perhaps it may have been a faulty batch. But for it to happen five times, with cords from different sources and different manufacturers - everything points to the cord being handled too roughly.
    Buy another cord - but in future, remove it by gripping the plug and not by pulling on the cord. This applies to any cord or lead, including mains powered devices. If you have any other cords for any other product, I suggest you check them for damage because damaged cords can be a fire risk and create a risk of electric shock. Mains voltage can kill.
    Another thought; if you wrap cords - including headphone leads - around anything (such as the charger itself), wrap it loosely. A tight wrap also strains the cord to plug connection.
    Message was edited by: the fiend

  • IPod nano -- unknown USB device

    Hi.
    My iPod worked perfectly for 2 weeks. Since this morning, when I connect it to my PC a message "Unoknown USB Device" is showed.
    I know how to reset mi iPod, but it doesn't work. I have 6 USB ports 2.0, I used all of them and that doesn't work. I reset my computer and my iPod several times an that doesn't work.
    I see that much people have this problem.
    ¿What can I do?.
    THANKS !!

    Hi there,
    I have the same problem with connecting my nano to the computer. every time i connect it, it tells me that the device has malfunctioned and is not recognised.
    I tried reinstalling the ipod software which didn't succeed becuase it didnt' recognise that it was plugged in. As well as this i tried to put into disc mode, where it still didn't recognise.
    Finally i tried the disk management and it didn't pick it up.... HELP!!!
    Nano   Windows XP  

  • My ipod touch is "unknown device" for some reason

    i was just gettin ready to put some new songs and videos on my ipod touch jus a couple days ago and it says that my ipod is an "unknown device" and to check my usb connection. i did EXACTLY that n i went to apple support n tried everything. i deleted my itunes and reinstalled it, i restarted my computer, updated my itunes to 9.1 and it STILL won't register. i'm thinkin that it's the ipod. if someone could help me out i'd appreciate it! i hate to go n buy a new one because of this mishaps

    found this in another thread on another forum:
    +Hi, All,+
    +It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.+
    +Restart the device without connecting to your pc and+
    +Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.+
    +Best of luck.+
    p.s.: here's the original thread: http://en.kioskea.net/forum/affich-17997-ipod-not-detected
    JGG

  • HELP - USB device Malfuncti

    I have WinXP Home edition and was using my Zen V Plus for a few months, synching with WMP. Then I reinstalled windows (it is a legal copy) and since then have not been able to do anything more than charge my player when it is connected via USB.
    I get an error message saying the device has malfunctioned. I can uninstall the device, but then I guess Windows installs whatever it wants and I get the same message again.
    I have installed all the Creative software and nothing has changed. I tried to download firmware but the install was cut short, saying the device was not connected.
    Any suggestions?
    thanks!

    I'm just starting with the basics here:
    Have you tried restarting your computer, then connecting your iPod again?
    If that doesn't do anything, have you tried all of the Five R's?
    The Five R's
    If those steps don't help have you tried using a different USB cord for your iPod? (maybe borrow a cord from a friend who has an iPod with a USB cord, if that's possible).
    -Kylene

  • 'USB Device Malfunction'

    I had about two weeks of happy Ipod. I connected my 30gb G5 Ipod, and my Nano. They worked great for two weeks or so. Now when I connect either one Windows does not recognize the devices, and will say they have malfunctioned. I tried many different ports and now my Nano is dead. The computer will recharg the nano until you can see the actual menu, then windows says it malfunctioned. I tried to reset my ipods, nothing. Reinstalling all the programs on my computer, and nothing. Please assist on this subject. I do not assume it is the cord because it worked for two weeks and both cords give same result. I also do not think it is the Ipod, because neither will work. However, anything is possible and am open to more troubleshooting.
    Thank you very much for reading.

    Have u recently used the iPod Updater 2006-01-10?
    I have the same proplem after updating, other people say tht they cannot disconnect, but my 30gb ipod movie comes up with a erroe saying that the USB device is not reconisable, i rang up itunes and they say that my HD is damadged and that i should send it to them. 1 month without my beloved ipod....
    EndOfTheWorld
      Windows XP Pro  

  • New ipod nano "unrecognized USB device"

    I have tried the 5 Rs and various USB ports; I have also tried the fix of deselecting the "allow the computer to turn off this device to save power" in the USB root hub entries in the device manager. Still, the PC says USB device not recognized, has malfunctioned every time. CAn anyone help? I have successfully operated other ipod nanos on other computers, and other devices work on these same USB ports. I

    Hi there,
    I have the same problem with connecting my nano to the computer. every time i connect it, it tells me that the device has malfunctioned and is not recognised.
    I tried reinstalling the ipod software which didn't succeed becuase it didnt' recognise that it was plugged in. As well as this i tried to put into disc mode, where it still didn't recognise.
    Finally i tried the disk management and it didn't pick it up.... HELP!!!
    Nano   Windows XP  

  • USB device malfunctioning!

    Hi,
    When I connect my ipod to my computer the follwing message comes up-
    "USB device not recognized- One of the USB devices attatched to this computer has malfunctioned and windows does not recognize it."
    I've tried everything I can think of... downloading the latest software updates and the latest versions of itunes etc but still no progress.
    When I attempt to configure the ipod using the software supplied with it or one of the software updates issued on the site the ipod and computer both freeze and nothing happens.
    The Ipod also appears as an external drive in my computer.
    Has anyone got any suggestions!?
    Any ideas would be greatly appreciated,
    Thanks, James

    Most likely cause: Bad cable.
    Second most likely cause: Broken Windows USB drivers.
    Third most likely cause: Bad computer hardware.
    Not a possible cause: iTunes or any iPod software. Doesn't work that way.

  • Frozen IPOD Touch w/ USB connector symbol

    IPOD touch is frozen with USB connector/ITUNES symbol on screen. I can only turn the IPOD on and off, and it always comes back to this screen. I've connected it to my MacBook, but ITUNES won't allow it to connect until I enter the passcode on the IPOD Touch....which obviously I cannot do. I cannot reset IPOD Touch. Has anyone experienced this problem and if so what do I do? Thanks in advance...

    Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
    Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.
    Restore your iPod.
    http://support.apple.com/kb/HT1808

Maybe you are looking for