Ipod touch 4g won't connect to computer and itunes

if i connect my ipod touch to my computer, my computer doesn't say i connect my ipod. it doesn't sync.
please help

Are you using the same USB cable that came with the ipod? Try to use another USB cable in case you didn't do that before. Did you check the docking port for any kond of debris or lint?
If this does not help, you'll have to get it serviced: Apple - Support - Service Answer Center

Similar Messages

My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
Does that make sense?
Cheers,
GB

IPod Touch 5th Gen will connect to computer and display in iTunes, but will not turn on

I've had my iPod touch 5th gen in a Lifeproof case and was taking some pictures, and lo and behold, the case seal leaked. I got water inside my case and immediately turned my iPod off and placed it in rice. After two weeks of drying in rice in a warm environment, I removed it and decided to try it out again. Much to my chagrin, my iPod would not turn on and could not be placed in recovery mode; I've tried to place it in both recovery and DFU mode, if only for some response, but nothing. It displays no screen image, no error message, nothing. It shows up in iTunes just as normal, with the name, and I can even view the sync menus for the device. However, I cannot access any pictures (my iPod has a passcode that must be entered first, and to enter the passcode I would have to turn the device on, which is so far impossible).
PLEASE HELP. Lifeproof will replace my case but not my device, and I have several weeks of photos, lots of music, and unsynced apps. (I know I should have backed up more recently, but life gets busy and I wasn't anticipating such a problem).

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. It could be that the water corroded the contacts so try to clean any corrosion from them.
- Then charge overnight and try what you did before
If still does not work:
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs.. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

IPod Touch (2nd gen) not recognized by computer and iTunes

When I connect my iPod Touch to my laptop, running Windows 7, neither the computer nor iTunes recognizes my iPod. Everything worked before with Vista.
When I plug the iPod into the computer the iPod does turn on put the battery doesn't charge and the iPod does not show on the Device Manager.
I have gone through and uninstalled and the reinstalled iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application support. With no positive result. In fact I have done it twice.
In going back to make sure everything had installed I have noticed several things.
The Apple Software Update, Bonjour, iTunes folders and Common Files are located in Program Files(x86) There are also copies of the Bonjour, iPod, Common Files, and iTunes folders are also located in the Program Files folder. Are these file locations correct?
Also, I have read somewhere that there should be usbaapl.cab, usbaapl.inf, usbaapl.sys files. I can't find any of these file. Are these files necessary?
Any help will be appreciated.

greetings rkonrv and welcome to Apple discussions !
it seems your have seen this KG then.
maybe this tip by Beebopp (though a little off topic) will provide some pointers:
+This solution is very similar to one above but worked for me. Am using iPod Touch 2nd Gen with 32 bit version of Windows Vista where the iTouch is being seen by Windows but does not show in iTunes. In my case it was being identified by Windows as a camera. I tried un-installing and re-installing iTunes and all the other Apple apps with no luck. Was almost ready to throw in the towel when I did one last search for alternate solutions and found the following instructions to reinstall the drivers, but instead of having the system look to the c:\Windows\inf or c:\windows\system 32 folders for the drivers, the path is changed to C:\program files\common files\Apple\Apple Mobile Support\Drivers, which is apparently where Vista installs the drivers. Once I changed the path the driver properly reflected the iTouch as a USB device, and not a digital camera. Try this if you are having similiar issues.+
+Here are the steps:+
+1. Verify you have the following files usbaapl.cat, usbaapl.inf & usbaapl.sys in the following directory "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"+
+2. Log in using an ADMINISTRATIVE account+
+3. Single left click on START+
+4. Single left click on RUN (You may need to change the start menu to 'classic view' to see RUN, you can change back after if you like)+
+5. Type in " devmgmt.msc " then hit Enter (Don't type in the quotes)+
+6. Look for Imaging in the Device Manager window, and click on plus sign (In Vista you may not see the "Imaging" option. Look under "Portable Devices" as an alternative)+
+7. Now you should see " Apple iPod " as a device underneath Imaging (or Portable Devices)+
+8. Right click on " Apple iPod " then single left click on Properties+
+9. Single left click on the " Driver " tab+
+10. Single left click on " Update driver "+
+11. Select " Install from a list or specific location " or "Browse my computer" whichever shows on your version of Vista+
+12. Single left click on " Include this location in the search " if shown+
+13. Paste " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers " (Don't type in the quotes) into the box " Include this location in the search "+
+14. Single left click NEXT and keep clicking through until " Apple iPod USB Driver " is detected, if no list appears then you should see the little animated circle thingie spinning. It's looking and working. Be patient.+
+15. Hopefully you will get a successful message.+
+16. The correct drivers(s) are now installed.+
+17. Start up iTunes, and see if you iPod is detected again.+
good luck !

So my Ipod touch hasn't been connecting to computer, or charging for a week or two until i turn it off completely and now i try to reset all content and setting, the circle goes round and round for like hrs(24) and it still does not complete the reset

so my Ipod touch hasn't been connecting to computer, nor charging for a week or two until i turn it off completely and now i try to reset all content and setting,(thinking it may connect to the computer and itunes and also charge) but the circle goes round and round for like hrs(24) and it still does not complete the reset.
pls pls pls pls help .
i have tried alot of solutions, but non of them have worked.

Have you tried walking it into the nearest Apple Store and asking for assistance there...?
I'm guessing you don't have Apple Care on it.

Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptabl

Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable

What version of iTunes is on the computer? You need at least 11.4.

Ipod touch does not appear in my computer or itunes

my ipod touch does not appear in "my computer" or"itunes"
i have reset the ipod
switched it on and off and also the PC

when you connect the ipod what does it do? does it charge? does the cable have connectivity?
try a different USB port first. also, how did you reset the ipod? can you describe?

HT4623 My ipod touch will not sync with my computer and computer says that it is due to an impropper response from ipod.

my ipod touch will not sync with my computer and the computer says that it is due to an impropper response from ipod , what do I do?

Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.

I have a second generation ipod touch, why won't the ios 5 and ios 4.3 work on ipod touch 2g?

I have a second generation ipod touch, why won't the ios 5 and ios 4.3 work on ipod touch 2g?

Wel your "answer" provides not only a bad comparison, but is disingenuous at its heart!
Apple sold a product (8GB iPod Touch) that one could have assumed to be 3rd generation at the time of purchase (because that was what all the other models of iPod Touch were at the time). Then when ios 4.3 came out, we who purchased one of these units found out that the 8GB Touch was really a 2nd generation model, and it would not ever be updated beyond ios 4.2.1 (8C148). Since the version (4.2.1) is BUGGY, it would be in the best interest of Apple to at least provide a bug-fix update release for these units. It is not like we are asking for all the new features of ios 4.3, just fix the BUGS, please, Apple!

My ipod is not being recognized by my computer AND itunes

When i connect my ipod, its not getting recognized by the computer AND itunes. i've read all the troubleshooting things and nothing works. is there someone who could help me please? i can't put any music, movies or anything on my ipod and just a while ago, all my songs got deleted so i'm listening to very little music now. please help me!
from,
troubled travieso

Did you try using another usb port? my hardrive has two maybe yours does. And if you have a game console, some of those have usb ports so plug your ipod in there and see if that reconizes it.

Can any one help me to fix my ipod touch it wont recognized by my laptop and itunes its said usb not recognized itried all the tips like reboot and restore plshelp me thanks

can any one help me to fix my ipod touch it wont recognized by my laptop and itunes its said usb not recognized its freeze iin display usb and itunes logo pls help me pls itried all the uninstall unknown device and reboot the ipod and restore pls help me thanks

Try the suggestions found here: http://www.apple.com/support/ipodtouch/assistant/itunes/

My Ipod Touch 2G won't connect to My Computer & Itunes but will show that it's charging.

I've had my Ipod Touch 2G for quite a few years and it's always worked fine up until now. About a week or so ago, I wanted to add a song to my Ipod. So I downloaded the song to my ITunes then connected my Ipod in. Only my Ipod didn't show up. It would normally appear in my Itunes and in My Computer but it's not. The screen on my Ipod shows that it's charging, that's it. I've tried practically everything. I uninstalled Itunes then reinstalled it. I restarted my Ipod countless times. I've gone through the steps on iOS: Device not recognized in iTunes for Windows but nothing has worked. I know it can't be the USB port because my flashdrive connects into it just fine. It might be my USB cord, but I'm not sure. I plan to buy a new one asap but can anyone else help me? I plan to get an IPhone 5 very soon and hopefully a new laptop but my music on my Ipod isn't in my Itunes library. Do you see my problem? Please help me. Any help would be greatly appreciated.

- Try another cable as yu siad
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch 4G Won't Connect to Internet but No Problem with Nintendo DSi...

My sons new iPod Touch 4G 32GB won't recognize any networks. We have manually entered the name of our network and entered the password but to no avail.
I was able to get my daughter's new Nintendo DSi online within minutes but the iPod just won't work.
We have updated the firmware on our router, rebooted our router, reset the iPod, read the iPod manual, we've tried EVERYTHING.
Any suggestions?
Thanks for your assistance!!

- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on yur router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points

IPod Touch 4G Won't Connect to Wifi?

Hey all.
So, recently I got a new iPod Touch 4G. Just four days after, it fell out of my pocket (I fell as well) and cracked, big time. On the top left, there's a lovely hole where I can see the "insides".
I've had it for about two months now, and starting late last month my internet started to randomly drop. It would pick up soon after, so I was okay with it. But then slowly it started taking longer to pick back up. Now, it's taking at least a half hour sometimes to pick back up. I have no idea why it's doing this, but I've tried many things, such as:
*rebooting the router (many times, guys, it's not the solution...)
*resetting my network settings
*hitting "forget network" on our home wifi connection
*rebooting the iPod
I had an iPod Touch 3G for three years, and it never showed this problem. When it did (rarely), a router reboot was the fix, as the router was... well, I don't really remember, it was a long time ago.
Anyway, I've tried many things. I've asked relatives who've dealt with Apple products for years, and the one said it was not the iPod's problem, no doubt, it was the router problem.
However, every other device (four laptops, two iPhones that usually stick to 3G, a 3DS, and surely others) have shown no problem... though I do remember my laptop going down ONCE, whereas on my iPod it is MANY times a day.
Is there any idea what this is? It's completely ridiculous. It says "not connected", like the connection is gone, but I'll have my laptop in tow and it works with no problems.
I plan to take it to Apple on the weekend.
Does anyone have any help at all?

- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on yur router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points

Ipod touch 4g won't connect to computer and itunes

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