IPod Touch 4g won't restore (error 1611)

i called apple and they claimed that i needed to wait, but i've waited for over 6 hours and it's still not working. i've uninstalled all apple products and reinstalled itunes, tried plugging it in to another usb port, tried disabling and re-enabling the apple device thing in device manager and services.
i'm stuck, i don't want a $400 paperweight.
if it makes any difference, i'm running the latest version of iTunes on Windows 8 Dev. Build.

I'm running Windows 8 Dev and I can't either...

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  • I have an iPod touch 1stgen and I purchased the most recent update and downloaded it well when it went to updat my iPod touch it won't restore it what should I do

    I purchased the most rent iOS download from iTunes to update my 1st gen iPod touch and after it was done downloading it started to restore my iPod with the update and now my iPod wont update and it keeps showing error 1604 and won't come out of recovery mode how do I  fix it so I can update my iPod touch with this software. Thank you

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1604

  • 1st Gen iPod Touch stuck, won't restore!

    I have an old iPod touch, 1st generation. I plugged it into my computer to restore it to original settings. My computer recognizes it, but says it has detected an iPod that is stuck in recovery mode. So the option is to restore the iPod. When I click that, it begins to go through the "Extracting software" and then "Preparing iPod to restore"...and then, it pops up with an error message that says "The iPod could not be restored. An unkown error has occured (1). I have tried this so many times. I've tried restarting, repowering the iPod on and off. Doing a hard reboot, holding down the menu botton upon start up to get it off the "connect to iTunes" screen. Nothing works. My computer system is current, Maverick. And my iTunes is up to date as well. Can anyone help?? THANK YOU!! Also, the iPod was working just fine before trying to restore it.

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     
    If  you  have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
    App Store: Downloading Older Versions of Apps on iOS - Apple Club           
    App Store: Install the latest compatible version of an app

  • IPod Touch 1st Gen 1013 Restore Error Code

    So I have my iPod touch that I treat with the utmost care and it got stuck in the apple logo on startup. I tried restoring in the iTunes(hold home button and plug in USB) and DFU mode and I always get the 1013 error code. So yesterday I brought it into the Apple Store and they attempted to restore it and it gave them the 1013 error code. He told me that it was a generic error code and it would cost $250 to get a new 3rd Gen iPod Touch, which isn't a very ideal result. So I spent some time thinking about this and I thought why is it my problem that Apple can't fix their iPod especially if it's a generic error code. I take great care of my iPod and have nothing wrong so why should I be paying $250 for a new one? So today I called Apple Care support and after complaining to them they told me that the $250 would be the cost to *JUST REFURBRISH IT!* So I said "so if I am going to pay $250 dollars then shouldn't I just buy a new 32GB 3rd Gen iPod Touch?" The man said he agreed with me and that he was sorry there was nothing else he could do. I then asked if there was a way to see if the iPod had a software or hardware error and he asked if the genius at the store had run a diagnostics test. I said no because all I had was a restore done and I was sent on my way. He said that the store should have run a diagnostics test because it was protocol. So now I have to go back into the Apple Store and get a diagnostics test run on my iPod because the initial genius didn't follow protocol and just insisted that the iPod touch had a hardware failure so it was out of warranty. I highly doubted it was a hardware failure because restoring the firmware is a software issue. And nobody can give me solid facts why it's not, other than the genius thinking he really is a "genius" and telling me it's not because he didn't follow protocol.
    So tell me what else you think I should do other than get the diagnostics test run. Any comments or input would be much appreciated.
    My overall goal would be to have my iPod replace or fixed for free because that would be the reasonable thing to do. Especially because all the trouble Apple has cause me thus far.

    as directed by referenced guide followed steps below
    recovery mode method
    connect ipod device shows usb i tunes screen
    dectected by itunes as ipod in recovery mode must restore to use
    select restore/update to factory settings
    Extracting then preparing ipod to restore
    powers off after white screen flash disconect sound is heard, powers on black screen with apple connect sound heard, powers off to black screen diconect sound heard
    error 1603 could not restore
    DUF mode method
    same as before except black screen due to duf mode
    error 1604 (not 1603)
    Manual Install method
    Downloaded appropriate files
    connected device itunes recognizes as in recovery mode
    selected software with the shift+restore method
    preparing to restore
    white screen disconect connect black screen with apple logo then dicnnect black screen
    could not restore error 1603
    any other recomendations?

  • HT201210 help with iPod touch that won't restore

    trying to restore a not-so-new iPod Touch that is frozen.  When I do this in iTunes I get an error message that says it can't restore because "device isn't eligible for the requested build".  Anything else I can do?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • TS3694 Forgotten Ipod touch password -won't restore! HELP!

    My daughter forgot her password on her ipod touch. I tried to restore it back to factory settings through Itunes, but that was unsuccessful, as it kept getting error messages at the end. HELP! As she keeps trying to use my phone to access Pets Next Door until the issues is resolved   By the way, I am using the same computer we sync it to, so I don't understand what the issue is. Ideas?

    Having sililar problems with one of my 2 ipod touch.
    One set up fine. The other however is stuck at the first step!Picture of the itunes logo and the usb cable.
    I did manage to set it up fine and get some music on it. However itunes asked that I update the software for the device. I clicked update and now the ipod is back to the start and stuck in that mode.!!
    Help!!

  • IPod touch (4G) won't restore apps from backup

    I just updated my iPod Touch (4th generation) to from iOS 4 to iOS 6. I had previously made a full backup. I've tried restoring from it, but it won't restore my apps and app data. I know I can redownload the apps, but I need the app data; I had some very valuable data saved and I'm very upset. What am I doing wrong?

    Synced media like apps and music are not inlcuded in the backup that iTunes makes. If the apps are not in the iTunes library there is not place for the apps data, whic is in the backup, to go.
    Download the apps to your iTunes library:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    and restore from backup again.

  • Ipod touch 1st gen 8gb restore error 1603

    Hello!
    Was working fine but picked it up after a few hours and wouldnt turn on.
    Assumed dead battery so plugged in to charge. Would not turn on while connected via usb charger to rear usb port.
    Held down sleep mode and home button together to enter restore mode.
    connects to itunes and on screen is connect to itunes usb image.
    Itunes says needs to be restored so i tell it to go ahead.
    Very shortly after the screen on ipod goes white then disconect noise is heard followed immediately by connect noise and black screen with apple icon then immediately disconect noise and black screen.
    Itunes says its preparing to restore software for a while then error message 1603 (only 1603) and failed to restore.
    Attempted restore on same computer as new admistrator user with same results. win 7
    attempted restore on different computer with same results. win xp
    Ipod was never jailbroken
    Updated itunes to latest version
    please help! thankyou

    as directed by referenced guide followed steps below
    recovery mode method
    connect ipod device shows usb i tunes screen
    dectected by itunes as ipod in recovery mode must restore to use
    select restore/update to factory settings
    Extracting then preparing ipod to restore
    powers off after white screen flash disconect sound is heard, powers on black screen with apple connect sound heard, powers off to black screen diconect sound heard
    error 1603 could not restore
    DUF mode method
    same as before except black screen due to duf mode
    error 1604 (not 1603)
    Manual Install method
    Downloaded appropriate files
    connected device itunes recognizes as in recovery mode
    selected software with the shift+restore method
    preparing to restore
    white screen disconect connect black screen with apple logo then dicnnect black screen
    could not restore error 1603
    any other recomendations?

  • Failed Upgrade to Version 3.1.2 - iPod Touch now won't restore - HELP !!

    I sync'd my iPod touch (2nd Generation) today and decided to upgrade from V3.0 to the V3.1.2
    The upgrade was donloaded but somehow failed to load onto the iPod. Saw the message on iTunes "Updating iPod Software" but after about an hour I gave up and reset the iPod and PC. Now I've tried to restore it but I just get the White Apple logo on the screen and a progress bar that's stuck. iTunes still shows "Restoring iPod software". Tried this about 3 times now and ready to give up !!! Any ideas welcome. Thanks. Gav

    Having sililar problems with one of my 2 ipod touch.
    One set up fine. The other however is stuck at the first step!Picture of the itunes logo and the usb cable.
    I did manage to set it up fine and get some music on it. However itunes asked that I update the software for the device. I clicked update and now the ipod is back to the start and stuck in that mode.!!
    Help!!

  • I updated itunes to 10.4, my ipod touch was wiped clean then errored (2003) when attempting to restore, now my ipod is clear. I have tried disabling my antivirus, no luck.

    I updated itunes to 10.4, my ipod touch was wiped clean then errored (2003) when attempting to restore. Now my ipod is clear, when I turn it on I get the "Connect to itunes screen", this never goes. I have tried disabling my antivirus, to allow me to restore with no luck.
    When I go into itunes I get the message - itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes,
    how am I supposed to do this ?
    I would rather take the ipod to someone to do the restoration - I still have itunes with all of my downloads on my computer, I dont want to risk losing this as I can re-install onto my ipod when it is sorted.

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
    Above from:
    http://support.apple.com/kb/TS3694
    It may be more than you security software.
    Do you have access to another computer you can use to restore the iPod to factory defaults/new iPod?

  • Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

    I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

    oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

  • I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have, it conects to my itunes and computer, but just won't get passed the logo..what can i do? :/

    I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have been successful. It connects and is recognised by my itunes and computer, but still after restoring it, it just won't get passed the logo..what can i do? what is the problem?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • When i try to Restore my iPod touch 4th gen it says "error" can anyone help!?

    When i try to restore my iPod touch 4th gen it says "error" can anyone help?!

    Was "error" the complete wording of the error message?

  • Just updated ipod touch to ios6 ipod crashed and won't restore

    just updated ipod touch to ios 6. ipod crashed and won't restore just flashing screen black to white help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Trying to restore/update 3rd gen ipod touch - keep getting error message - THe ipod touch could not be restored. An unknow error occurred (-1). Please help.

    Please Help..
    Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

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