IPod touch 4g won't update to iOS 5, ITunes always crashes?????

My iPod touch 4th gen will not update to iOS 5.  Whenever I connect it to my computer, it asks me to update to iOS 5. If I click okay, it backs up and them starts the update, but them iTunes crashes. If I click not to update, and sync it, it's fine. If I try to restore it, it also crashes after backing up. If I tell it not to update right after I connect my iPod, and update through the iPod summary it doesthe same thing. I have tried to update 15-20 since the update came out and it still hasn't worked. What do I do????????

Error 5002 is one of those covered here:
iTunes: Advanced iTunes Store troubleshooting

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