Ipod Touch 4th Gen "Device" disappeared
"Device" does not show up on left hand side of I Tunes. How do I get it back. This is a Ipod Touch 4th Gen, brand new. It showed up yesterday. Did I accidentally hide it? Thanks.
Work through the troubleshooting suggestions provided in this Apple support document.
http://support.apple.com/kb/TS1538
B-rock
Similar Messages
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i cannot sync music with my ipod touch 4th gen.when i click on sync,nothing happens and the audio capacity bar on itunes disappears.i'm using microsoft windows 8 consumer preview
You can only sync with one computer. I would backup to one computer and then restore from backup.
iOS: Back up and restore your iOS device with iCloud or iTunes -
Ipod touch 4th gen needed a new screen and sleep/wake switch. So, I replace them. I was able to get to settings and do "erase all content and settings". I am not able to totally shut this device off as it keeps restarting after a few seconds. I have used itunes to restore and also recover. Device will actually shut off and stay shut off if I leave it connected to the computer. The moment I unplug (3 seconds) the apple logo appears, it boots, unlock screen appears, I can unlock and operate normally, unplugged or not. Just cant get it to completely shut down unplugged. Any thoughts?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem. Maybe you installed a bad component or damaged something during the repair/replacement.
Apple will not help since you worked on the iPod yourself. -
I upgraded my iPod Touch 4th Gen yesterday. Now it won't play music, which is the main thing I use it for. Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?
[Music files are still there, and I can play them on my computer directly from the iPod [just one track at a time] but not in the usual way, through headphones.]
On the Summary page of iTunes for the iPod, it shows 50-plus gigabytes of "Other" content and no music, which was not previously the case. I assume this is related to the problem.
I can bring up individual tracks on the iPod and see cover art, but cannot play the music.iCloud is free, iTunes match is $25 a year.
I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong. -
My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows. I have gone through all steps of the troubleshooting guide. All of our other ios devices are wi-fi sync-ing fine. Can anyone help?
Not sure how long this has been a problem. Kids are young and I manually manage most things but recently having music synced is an issue. All software has been kept up to date.bayfsmithy wrote:
I have read through the forgotten passcode section. Itunes will not recognise the ipod until the passcode is entered (thats the message it keeps saying), when I press try again, it says unknown error.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps... -
When try to connect my iPod touch 4th gen to my house Wifi it won't connect, it used to work fine but now it dosen't work, but it does say that the internet is available, but when I tap on it it just loads. all other devices work fine.
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I lost my iPod Touch 4th Gen. Find my iPhone application was not installed. Is there any way if I can find it or else I can lock the device so nobody uses it?
lost/stolen
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I need a way of severing all services (such as message receiving and connecting to my iPhone texts) from my iPod Touch 4th gen remotely as I'm concerned it has been taken and I did not activate 'find my iPod' before its disappearance. I have already changed my Apple ID passwords in the hope that it would require my new password to recieve any further messages. I tested it on my iPad and this is seemingly not the case. I also do not want whoever has it to be able to see my mobile conversations as I also own an iPhone and I do not want them to be able to recieve all messages sent to and from my iPhone. Basically I just want to make it so no one can use any services using my account.
there is nothing you can do to find it if the find my ipod app was not activated if it was stolen all you can do is file a police report you would need to have the serial number when you file the police report, plus notify your celluar provider that your iphone may have been stolen and they can make a note on their network about the phone
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My Ipod Touch 4th Gen is listed as offline, even when I am using it to track other devices. Restarting has no effect.
Try going to Settings>iCloud, turn Find My iPod off, then after a minute or so, turn it back on.
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My ipod touch 4th gen will only sync my gmail contacts created on the computer. It does not sync the contacts if they are created on the ipod. HELP!
I'm having the same problem with my girl's ipod 4th generation's. I have restored them 4 times now. It works fine after the restore but the very next time it will no longer sync and I have to do the restore again. It's becoming very frustrating.
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My ipod touch (4th gen) won't sync with itunes, OSX
My 8gb ipod touch (4th gen) won't sync with itunes. Running itunes 11.4 on OSX 10.6.8
My touch was running fine until one day I found about 3gb occupied by 'other' space. I ended up restoring my ipod which took care of the problem, but created a new one in that the ipod will no longer sync anything from my itunes library. I have music set up to sync selected artists, and when I click the checkboxes to select my albums and artists to sync, the 'audio' bar fills up.
When I click 'apply', the 'starting sync' and progress bar pop up for like half a second then disappear. Same goes with photos, apps, podcasts, etc.Verify that you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Last, backup to iTunes and restore from backup, yes again -
i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
what do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet. i have contacted apple support and they said to change from wep to wpa2 but when i change it to wpa2 and type in password and connect on my laptop it says the saved setting on this computer for the network do not match the require ments of the network
My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router. -
Wifi not working - iPod touch 4th gen.
Hi, recently I have been experiencing difficulty joininh my home wifi on my iPod touch 4th gen. I have turned my iPod off and then on again three times, reset the network settings twice and checked the wifi works on other devices, please help! Has this happened to anyone else?
Does the iPod Touch see your home Wi-Fi network? If so, what happens when you try to connect to it? Does you have security enabled on the router/modem such as WEP or WPA/WPA2?
B-rock -
I have an ipod touch 4th gen and when I plug it into my computer it shows up but it wont on iTunes and I was trying to put more music on it today and it wasn't showing up can u help please and thank you.
Hey Babetta94,
Thanks for using Apple Support Communities.
After reviewing your post, the iPod is not recognized in iTunes. A frustrating situation to be sure. You haven't mentioned what OS the computer you are using uses. You can choose what article to use either OS X or Windows from this quoted section.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
If you have an iPod touch:
For Windows: See iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
For Mac OS X: See iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Have a nice day,
Mario
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