Ipod touch (4th gen) not recognised by windows 7 computer!
Hello everyone
I have been unable to use itunes for a good while now because my computer will not recognise my ipod touch. My laptop makes a noise like it is configuring when I plug my ipod into it but then absolutely nothing happens. When I checked apple mobile support it was installed but when I go to device manager nothing appears. I have uninstalled itunes and reinstalled regularly and nothing solves the problem. I am completely out of solutions, any help would be greatly appreciated.
Does the iPod work?
Does it charge?
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Note the above removes and reinstalls all Apple software
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem
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Ipod Nano 4th Gen not recognised in Windows Vista, Windows 7 or Itunes and screen blank
Hello,
I have a quite old (3-4 years old) iPod Nano 4th Gen.
The screen is blank, which means it needs charging. When I plug it into my laptop/computer then it doesn't show up which im assuming is because it needs charging.
When I plug it into my plug charger (plugged into a wall) nothing happens.
I think this is because the cables (I have 3- 2 computer USB cables and one plug charger cable) being too lose and not connecting to the iPhone fully.
I have looked at all the articles, I have done the R's, I have tried to restore it, I have pressed the clickwheel and centre button together and I have toggled the hold switch.
If anyone can help it would be appreciated! (And please save the "take it to apple support" etc... comments for if you can't think of anything else- not being rude but I know this)
Thanks
BitMyAppleHey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it. -
Ipod Touch 4th gen not recognised by itunes/windows/OSX
So having had my first post removed for one reason or another I will ask again:
Does ANYBODY have any idea at all what is causing this seemingly common error to occur? I have tried all the steps advised by troubleshooting/advisors and members of the public...
Is my only option gonna be to return the device to apple?
I only ask because several people have now complained about this and bar being directed to a certain support page no actual useful advice is being given?Does the iPod work?
Does it charge?
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Note the above removes and reinstalls all Apple software
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
IPod Touch 4th gen not recognized in iTunes, read below...
So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle. But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer. So all I really get is the jingle. How do I fix this? I just downloaded the latest iTunes (11.1.1). Thanks for your help!
I was having the same problem, finally figured it out. I am a W8 user. Went to control panel, device manager, and expanded portable devices. I happened to have my iPhone plugged in to a USB port, and it showed up. Clicked on the iPhone, clicked on the driver tab, and updated the driver. Now it connects to iTunes.
شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض
So apparently the driver in my iPhone 4 was the problem. The TS1538 article did not address this issue. I still think it has something to do with the iTunes 11.1.1.11 update, because my phone and my wife's iPhone 4s worked before the update and didn't after the update. My guess is this is the problem many are having right now. -
TS2771 Why does my ipod touch 4th gen not have any sound when on dock?
My daughter's ipod touch 4th gen did work on a dock and no longer does. I have read a number of pieces of advice - download an update of iTunes, reset to original settings, neither seems to have helped. As it is less than 12 months old, do you think I return this as it is still under warranty? She got a dock for Christmas and is VERY disappointed that her iPod does not work on it, even though her old CHinese copy of an ipod (1st) will work on the dock. HELP!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic. -
Lost iPod Touch 4th Gen, not allowed to use iCloud
Hi all,
I recently misplaced my iPod Touch 4th Gen, I have done this before and have successfully used find my iPhone to locate it. However, there appears to have been some sort of update, and Apple will no longer allow me access to iCloud unless I set it up on a OSX or IOS device, which, has been lost. (I do not have a MAC).
Does anyone know of anyway that I can still use iCloud?
Any help appreciated.
Thanks.This is the error I get whenever I try to log in to iCloud.
-
Why isn't my iPod touch 4th gen not turning on after getting the ios 5 installed?
I just installed the new iOS 5 to my iPod touch 4th gen tonight and when I got home from dinner (about 10min ago) it still hadn't turned on after letting it sit plugged in for over two hours after the update. I was wondering if anyone knew why it wasn't working or if it had happened to anyone else? Any help?
Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
IPod Touch 4th Gen not recognized by computer
I have an ipod touch 4th generation and when I plug it into my computer, which is a mac version 10.6.3 it makes a sound and starts charging, but it is not recognized by the computer and will not connect to itunes.
See:
iOS: Device not recognized in iTunes for Mac OS X
Do not omit the Additional Information Paragraph. -
IPod Touch 4th Gen not recognized by iTunes
Lately, since i updated to iTunes (6/30/14), I never could have my iPod be recognized by iTunes. It is recognized by my PC and the charger works perfectly in the wall, but i can't sync my iPod to my PC. HALP
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
IPod touch 4th gen not connecting to anything
I got an iPod touch 4th generation for my birthday yesterday, it was charging and working fine until a few hours ago, my computer and iTunes can't find it, the whole adapter doesn't work basically, I even tried connecting it to my adapter and it still didn't work. All of this has seemed to occur after I updated my iPod to iOS 6.1.3, if anyone can help me with my problem it will be much appreciated.
Have you tried a reset?
Hold the Sleep and Home button down until you see the Apple logo. -
Problems solved: Ipod touch 4th gen not recognized in itunes on windows 8 laptop
Hi everyone,
Since the latest update of itunes I have been having trouble trying to sync my ipod touch 16gb (4th gen) with my laptop which I recently updated to windows 8.1. For a week now I been hitting my head for updating both my laptop and the itunes as I can no longer sync with my laptop, and I didn't even know where to begin to solve this problem.
I tried following all the instructions on the website to try and fix my problem so I got really frustrated and decided to delete all the apple softwares on my laptop. I decided to give it another try and download itunes over fresh and would you believe it... IT WORKED! Now my iPod is syncing again.
So, guys if your still having this problem, then follow these steps
1. Access control panel on laptop
2. Click on programs > Uninstal programs
3. Click on the following (5) applications and uninstall:
Apple application support - Uninstall
Apple mobile decive support - Uninstall
Apple software update - uninstall
Bonjour - uninstall
itunes - intall
5. Then access itunes and download itunes again and install
It should work when you connect your ipod via cable.
Hope this helps
All the best guys!Yes that is a standard fix:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
Here are some of the things I've done:
- Verified AMDS is installed
- Reinstalled iTunes and Quicktime
- Opened msconfig
- The iPod touch troubleshooting steps
- Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
- Run Diagnostics on iTunes... here are the results:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002AAA5C010D4F78
Current user is not an administrator.
The current local date and time is 2012-10-21 14:50:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {370057E0-093F-49E4-824A-E3DEBED9A51D}
Description: Microsoft Virtual WiFi Miniport Adapter #4
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {87292AF8-4862-47ED-AECD-64657EE5FBDC}
Description: Microsoft Virtual WiFi Miniport Adapter #3
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {2F013AEF-26E4-4A15-81B1-D47805867D2A}
Description: Intel(R) Centrino(R) Advanced-N 6235
IP Address: 192.168.1.7
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Oct 21 14:46:14 2012
Lease Expires: Mon Oct 22 14:46:14 2012
DNS Servers: 192.168.1.1
Adapter Name: {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-21 14:49:10.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp CDDVDW SU-208BB, Rev SC00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
Any suggestions?I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows -
Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop
Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
RahulUnfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop. -
My ipod touch 4th gen wont connect to my computer or charge at all
ive tried wall chargers, idocks (both plural) and plugged it into my computer. it will not charge, and my computer wont reconize it. (its a mac that has worked with my ipod since ive gotten it). It is not the cable , because my sisters ipod (4gen touch) syncs just fine with it. please help! my ipod is my life ! I NEED my music. :'''''''(
If your sister's 4G iPod conect fin to the same computer then tyr the following:
- Reset the iPod.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode and try to restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Place the iPOd in DFU mode and try to restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, make an appointment at the Genius Bar of an Apple store. -
Ipod touch 4th gen not synching?
When I tried to synch my ipod it told me that there were 3 apps I could not synch to my ipod because they werent compatible. I have used these apps forever and they just started this. The apps were ibooks, tumblr, and aviary photo editor. I think it said something about my ipod being out of date or something so looked to see what version my itunes and ipod were and I noticed that my ipod and my itunes were not up to the most current version but every time I clicked update it said it was up to date. So i went on the site and downloaded it from there and somehow finally got my ipod up to (6.1.5) and my itunes to (11.1.3). But it still kept saying the apps could not synch to my ipod and meanwhile new songs that I downloaded on my ipod werent synching wither. Si I said screw those apps all I care about are my new songs synching so I deleted those apps. But now those new songs still arent synching and Ive noticed if I delete an app on my itunes or on the ipod they are translating over which leads me to assume the apps arent synching so maybe nothing is synching. However when I watch it synch it seems to go through the 6 synching stages (wait for synch to start, prepare to synch, determining apps to synch, determining tracks to synch, waiting for changes to be applied, and sometimes it will say finishing synch). But no matter what my new songs wont go on there and then since I deleted ibooks it keeps telling me I cant read books on my ipod now, i really dont care about reading books but either way it gives me a message that i either cant read them anymore or the app isnt compatible. Can someone help me make my itouch synch correctly please?
Sorry for the super long explanation.Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Next try restoring from backup.
iOS: How to back up and restore your content
Regarding apps, some apps have been updated and the updated apps require iOS 7. However, you should be able to redownload the last compatible version via the iPod. See:
'Last Compatible' Version of Apps for Users Running Legacy Versions of iOS - Mac Rumors
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