IPod Touch 4th Gen not recognized by computer

I have an ipod touch 4th generation and when I plug it into my computer, which is a mac version 10.6.3 it makes a sound and starts charging, but it is not recognized by the computer and will not connect to itunes.

See:
iOS: Device not recognized in iTunes for Mac OS X
Do not omit the Additional Information Paragraph.

Similar Messages

  • Ipod Touch 3rd Gen - not recognized by computer or itunes.  Shows cable pointing to itunes logo.  Can't reset it.  Doesn't work at all.  Have tried all the supposed fixes on the apple site with no luck.  It suggested asking other users !

    I have a 3rd Generation ipod touch that is not recognized by itunes or my computer.  My itunes works with other apple devices I own.  I cannot reset the ipod touch and can never get to the screen where it is supposed to show a red battery to turn it off.  I can't reset it.  Have tried to use the suggestions on the apple site to no avail.  Any suggestions ?

    From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes.  Those affected have been exhausted by this ongoing issue.  To update or not to update?  And I always say never update unless you have to, and turn off all that auto update mess!
    I have two core2duo lappies running 32b vista.  My workflow dictates 32b fyi.  One is acer aspire running itunes v 11.1 (.0.126),  5th gen nano was originally formatted and works just fine on this machine to this day.  My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12)  Windows mounts it just fine.  itunes is not having it.  no shirt no shoes no service.
    I have both a 4th and 5th gen nano.  The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad!  Weird huh?  I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
    I'm at a loss on the thinkpad.  Scanned for intruders.  Cut the Lenovo bloat.  Executed system and reg maintenance.  Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail.  NO NO NO.  Every single dang port, every time on the thinkpad.  Has me feeling like others might get the same treatment by the next itunes update.  :|
    So in summary for me:
    5th gen nano and thinkpad are a NoGo on 11.1^  last working version for me = 11.0.1
    5th gen nano is working on an acer aspire 11.1.0  but no way in the world am I updating
    4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

  • IPod Touch 4th gen not recognized in iTunes, read below...

    So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle.  But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer.  So all I really get is the jingle.  How do I fix this?  I just downloaded the latest iTunes (11.1.1).  Thanks for your help!

    I was having the same problem,  finally figured it out.  I am a W8 user.  Went to control panel, device  manager, and expanded portable devices. I happened to have my iPhone  plugged in to a USB port, and it showed up.  Clicked on the iPhone,  clicked on the driver tab, and updated the driver.  Now it connects to  iTunes.
    شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض  شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف  شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض 
    So  apparently the driver in my iPhone 4 was the problem.  The TS1538  article did not address this issue.  I still think it has something to  do with the iTunes 11.1.1.11 update, because my phone and my wife's  iPhone 4s worked before the update and didn't after the update.  My  guess is this is the problem many are having right now.

  • IPod Touch (2nd gen) not recognized by computer and iTunes

    When I connect my iPod Touch to my laptop, running Windows 7, neither the computer nor iTunes recognizes my iPod. Everything worked before with Vista.
    When I plug the iPod into the computer the iPod does turn on put the battery doesn't charge and the iPod does not show on the Device Manager.
    I have gone through and uninstalled and the reinstalled iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application support. With no positive result. In fact I have done it twice.
    In going back to make sure everything had installed I have noticed several things.
    The Apple Software Update, Bonjour, iTunes folders and Common Files are located in Program Files(x86) There are also copies of the Bonjour, iPod, Common Files, and iTunes folders are also located in the Program Files folder. Are these file locations correct?
    Also, I have read somewhere that there should be usbaapl.cab, usbaapl.inf, usbaapl.sys files. I can't find any of these file. Are these files necessary?
    Any help will be appreciated.

    greetings rkonrv and welcome to Apple discussions !
    it seems your have seen this KG then.
    maybe this tip by Beebopp (though a little off topic) will provide some pointers:
    +This solution is very similar to one above but worked for me. Am using iPod Touch 2nd Gen with 32 bit version of Windows Vista where the iTouch is being seen by Windows but does not show in iTunes. In my case it was being identified by Windows as a camera. I tried un-installing and re-installing iTunes and all the other Apple apps with no luck. Was almost ready to throw in the towel when I did one last search for alternate solutions and found the following instructions to reinstall the drivers, but instead of having the system look to the c:\Windows\inf or c:\windows\system 32 folders for the drivers, the path is changed to C:\program files\common files\Apple\Apple Mobile Support\Drivers, which is apparently where Vista installs the drivers. Once I changed the path the driver properly reflected the iTouch as a USB device, and not a digital camera. Try this if you are having similiar issues.+
    +Here are the steps:+
    +1. Verify you have the following files usbaapl.cat, usbaapl.inf & usbaapl.sys in the following directory "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"+
    +2. Log in using an ADMINISTRATIVE account+
    +3. Single left click on START+
    +4. Single left click on RUN (You may need to change the start menu to 'classic view' to see RUN, you can change back after if you like)+
    +5. Type in " devmgmt.msc " then hit Enter (Don't type in the quotes)+
    +6. Look for Imaging in the Device Manager window, and click on plus sign (In Vista you may not see the "Imaging" option. Look under "Portable Devices" as an alternative)+
    +7. Now you should see " Apple iPod " as a device underneath Imaging (or Portable Devices)+
    +8. Right click on " Apple iPod " then single left click on Properties+
    +9. Single left click on the " Driver " tab+
    +10. Single left click on " Update driver "+
    +11. Select " Install from a list or specific location " or "Browse my computer" whichever shows on your version of Vista+
    +12. Single left click on " Include this location in the search " if shown+
    +13. Paste " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers " (Don't type in the quotes) into the box " Include this location in the search "+
    +14. Single left click NEXT and keep clicking through until " Apple iPod USB Driver " is detected, if no list appears then you should see the little animated circle thingie spinning. It's looking and working. Be patient.+
    +15. Hopefully you will get a successful message.+
    +16. The correct drivers(s) are now installed.+
    +17. Start up iTunes, and see if you iPod is detected again.+
    good luck !

  • IPod touch 4th gen not recognized by iTunes 10.7 64-bit, but any solutions I found online do not work.

    Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
    Here are some of the things I've done:
    - Verified AMDS is installed
    - Reinstalled iTunes and Quicktime
    - Opened msconfig
    - The iPod touch troubleshooting steps
    - Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
    - Run Diagnostics on iTunes... here are the results:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
    iTunes 10.7.0.21
    QuickTime 7.7.2
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 002AAA5C010D4F78
    Current user is not an administrator.
    The current local date and time is 2012-10-21 14:50:01.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {370057E0-093F-49E4-824A-E3DEBED9A51D}
    Description:          Microsoft Virtual WiFi Miniport Adapter #4
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {87292AF8-4862-47ED-AECD-64657EE5FBDC}
    Description:          Microsoft Virtual WiFi Miniport Adapter #3
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {2F013AEF-26E4-4A15-81B1-D47805867D2A}
    Description:          Intel(R) Centrino(R) Advanced-N 6235
    IP Address:          192.168.1.7
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Sun Oct 21 14:46:14 2012
    Lease Expires:          Mon Oct 22 14:46:14 2012
    DNS Servers:          192.168.1.1
    Adapter Name:          {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
    Description:          Realtek PCIe GBE Family Controller
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
    Description:          Bluetooth Device (Personal Area Network)
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-10-21 14:49:10.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
    E: TSSTcorp CDDVDW SU-208BB, Rev SC00
    Drive is empty.
    **** Device Connectivity Tests ****
    iPodService 10.7.0.21 (x64) is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Renesas Electronics USB 3.0 Host Controller.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
    Any suggestions?

    I agree it it the driver since the diagnostics say:
    Apple Mobile Device Driver not found.
    Did you try step 5 of:
    iOS: Device not recognized in iTunes for Windows

  • Problems solved: Ipod touch 4th gen not recognized in itunes on windows 8 laptop

    Hi everyone,
    Since the latest update of itunes I have been having trouble trying to sync my ipod touch 16gb (4th gen) with my laptop which I recently updated to windows 8.1. For a week now I been hitting my head for updating both my laptop and the itunes as I can no longer sync with my laptop, and I didn't even know where to begin to solve this problem.
    I tried following all the instructions on the website to try and fix my problem so I got really frustrated and decided to delete all the apple softwares on my laptop. I decided to give it another try and download itunes over fresh and would you believe it... IT WORKED! Now my iPod is syncing again.
    So, guys if your still having this problem, then follow these steps
    1. Access control panel on laptop
    2. Click on programs > Uninstal programs
    3. Click on the following (5) applications and uninstall:
    Apple application support - Uninstall
    Apple mobile decive support - Uninstall
    Apple software update - uninstall
    Bonjour - uninstall
    itunes - intall
    5. Then access itunes and download itunes again and install
    It should work when you connect your ipod via cable.
    Hope this helps
    All the best guys!

    Yes that is a standard fix:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • IPod Touch 4th Gen not recognized by iTunes

    Lately, since i updated to iTunes (6/30/14), I never could have my iPod be recognized by iTunes.  It is recognized by my PC and the charger works perfectly in the wall, but i can't sync my iPod to my PC.  HALP

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?

    I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?

    iOS: Device not recognized in iTunes for Mac OS X

  • TS2771 Why does my ipod touch 4th gen not have any sound when on dock?

    My daughter's ipod touch 4th gen did work on a dock and no longer does. I have read a number of pieces of advice - download an update of iTunes, reset to original settings, neither seems to have helped. As it is less than 12 months old, do you think I return this as it is still under warranty? She got a dock for Christmas and is VERY disappointed that her iPod does not work on it, even though her old CHinese copy of an ipod (1st) will work on the dock. HELP!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.

  • Lost iPod Touch 4th Gen, not allowed to use iCloud

    Hi all,
    I recently misplaced my iPod Touch 4th Gen, I have done this before and have successfully used find my iPhone to locate it. However, there appears to have been some sort of update, and Apple will no longer allow me access to iCloud unless I set it up on a OSX or IOS device, which, has been lost. (I do not have a MAC).
    Does anyone know of anyway that I can still use iCloud?
    Any help appreciated.
    Thanks.

    This is the error I get whenever I try to log in to iCloud.

  • Why isn't my iPod touch 4th gen not turning on after getting the ios 5 installed?

    I just installed the new iOS 5 to my iPod touch 4th gen tonight and when I got home from dinner (about 10min ago) it still hadn't turned on after letting it sit plugged in for over two hours after the update. I was wondering if anyone knew why it wasn't working or if it had happened to anyone else? Any help?

    Try a manual install, as outlined in the link below.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • IPod touch 4th Gen is recognized as digital camera, not in iTunes

    I'm using a Windows XP computer with the newest version of iTunes and my iPod touch 4 won't pop up in iTunes, it's a digital camera according to my pc. I have tried really EVERYTHING: update iTunes, downgrade iTunes, reinstall iTunes and all other apple software 7 times, USB drivers, firmware, DFU-mode, every single apple support I could find I tried! And now I'm tired of it, my rage upon this issue isn't describable anymore...
    Please help me instead of referring to another topic

    Found the sollution, but it is very hard to do though:
    "Unfortunatly uninstalling/re-installing iTunes and all doesn't always seem to work. We had the same issue with the ipod touch being recognized as a digital camera under windows xp. We tried just about any recipe listed by apple or others with no success.
    In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:
    1. First off you need to have iTunes installed and the ipod touch plugged in
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    o open windows explorer (e.g. Right-click Start and then click ‘explore’)
    o right-click the WINDOWS folder and select ‘Search’).
    o type in usbaapl and hit Search – try to ignore the dog!
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    Remember that location (either leave the search box open or copy the folder
    name into note pad – you’ll need it later)
    If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
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    o Check the ‘Install from a list or specific location’ then click ‘Next’
    o Check ‘Search for the best driver in these locations’. Un-check
    ‘Search removable media’ and check ‘Include this location in the search’.
    In the text box below type (or better copy and paste) the folder
    containing the ipod driver information found in step 1 (in the example
    above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B),
    then click Next.
    You should now see something like ‘Apple ipod device driver’ or so. Continue
    installing that device. Once the driver has been installed the ipod will come
    to life and iTunes (if you have it open) will show it.
    Hope this helps. Please add comments to the instructions above if you find variations that work for you."
    Apple should fix things like this!

  • IPod nano (4th gen) not recognized by iTunes 11.1.3

    I have an iPod nano (4th gen). After upgarding iTunes to v 11.1.3 (MacBook Pro) I get the follwoing message:
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    Unfortunately, I restored to factory settings, which erased everything, but each time I connect the iPod I get the same message.
    It must be an issue with compatibility because I get the same message with my wife's iPod (same gen), but hers syncs just fine on her iTunes (v 10), and I get the same message using two different USB cables.
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    Hi JMfromMN,
    Thanks for using Apple Support Communities.  If your iPod isn't recognized by your computer, this article may help:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Since your wife's iPod displays the same behavior omn your computer, it sounds like the troubleshooting for the iPod itself (which you've largely already done anyway) can be skipped.
    Cheers,
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  • IPod Shuffle 4th-Gen NOT recognized by iTunes

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    Hello eleanor118,
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    http://support.apple.com/kb/TS3572
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  • IPod touch 4th gen not connecting to anything

    I got an iPod touch 4th generation for my birthday yesterday, it was charging and working fine until a few hours ago, my computer and iTunes can't find it, the whole adapter doesn't work basically, I even tried connecting it to my adapter and it still didn't work. All of this has seemed to occur after I updated my iPod to iOS 6.1.3, if anyone can help me with my problem it will be much appreciated.

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