IPod touch 4th gen not recognized by iTunes 10.7 64-bit, but any solutions I found online do not work.
Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
Here are some of the things I've done:
- Verified AMDS is installed
- Reinstalled iTunes and Quicktime
- Opened msconfig
- The iPod touch troubleshooting steps
- Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
- Run Diagnostics on iTunes... here are the results:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002AAA5C010D4F78
Current user is not an administrator.
The current local date and time is 2012-10-21 14:50:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {370057E0-093F-49E4-824A-E3DEBED9A51D}
Description: Microsoft Virtual WiFi Miniport Adapter #4
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {87292AF8-4862-47ED-AECD-64657EE5FBDC}
Description: Microsoft Virtual WiFi Miniport Adapter #3
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {2F013AEF-26E4-4A15-81B1-D47805867D2A}
Description: Intel(R) Centrino(R) Advanced-N 6235
IP Address: 192.168.1.7
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Oct 21 14:46:14 2012
Lease Expires: Mon Oct 22 14:46:14 2012
DNS Servers: 192.168.1.1
Adapter Name: {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-21 14:49:10.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp CDDVDW SU-208BB, Rev SC00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
Any suggestions?
I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows
Similar Messages
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It comes up with: The ipod "Josie's iPod Touch" cannot be synced. An uknown error has occured. (-42408).
If anyone could help I would realy appreciate it!
ThanksMaybe:
http://forums.macrumors.com/showthread.php?t=1499345
[Resolved] iTunes Error -42408 - First real solution gets cookie. Solved - Cookie Redeemed - MacRumors Forums -
Sync iPod Touch 4th Gen to 2 different iTunes
Can you sync the same iPod Touch 4th gen to 2 different iTunes?
On my iMac early 2010 theres lots of songs I want on my iPod and on my Macbook Pro late 2011 theres photos I want on my iPod.That means that you can connect the iPod other than your one syncing computer and copy music and videos from that computer's itunes library to your iPod.
The follows explans it but does not reflect iTunes 11 for exactly how to do it.
Using iPhone, iPad, or iPod with multiple computers -
My ipod touch 4th gen wont sync with itunes 11
My ipod touch 4th gen wont sync with itunes 11, keeps getting so far then times out.
Ive tried resetting it but doesnt seem to help.Try rooboting the computer.
Try different cable and USB port
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
i have an ipod touch 4th gen and would like to install pages on it but i need ios 7 for that. how do i install an older version?
Did you follow the instrctions in this link?
App Store: Downloading Older Versions of Apps on iOS - Apple Club -
I have an ipod touch 4th gen and when I plug it into my computer it shows up but it wont on iTunes and I was trying to put more music on it today and it wasn't showing up can u help please and thank you.
Hey Babetta94,
Thanks for using Apple Support Communities.
After reviewing your post, the iPod is not recognized in iTunes. A frustrating situation to be sure. You haven't mentioned what OS the computer you are using uses. You can choose what article to use either OS X or Windows from this quoted section.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
If you have an iPod touch:
For Windows: See iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
For Mac OS X: See iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Have a nice day,
Mario -
IPod touch 4th Gen is recognized as digital camera, not in iTunes
I'm using a Windows XP computer with the newest version of iTunes and my iPod touch 4 won't pop up in iTunes, it's a digital camera according to my pc. I have tried really EVERYTHING: update iTunes, downgrade iTunes, reinstall iTunes and all other apple software 7 times, USB drivers, firmware, DFU-mode, every single apple support I could find I tried! And now I'm tired of it, my rage upon this issue isn't describable anymore...
Please help me instead of referring to another topicFound the sollution, but it is very hard to do though:
"Unfortunatly uninstalling/re-installing iTunes and all doesn't always seem to work. We had the same issue with the ipod touch being recognized as a digital camera under windows xp. We tried just about any recipe listed by apple or others with no success.
In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:
1. First off you need to have iTunes installed and the ipod touch plugged in
and recognized as ‘something’ e.g. digital camera (it shouldn’t really
matter what it’s recognized as, but it needs to be found by windows).
2. Search for usbaapl in the C:\WINDOWS system folder:
o open windows explorer (e.g. Right-click Start and then click ‘explore’)
o right-click the WINDOWS folder and select ‘Search’).
o type in usbaapl and hit Search – try to ignore the dog!
You should find the driver info in a sub folder of
C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B
Remember that location (either leave the search box open or copy the folder
name into note pad – you’ll need it later)
If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
been installed with the iTunes install and you’ll have to reinstall iTunes.
3. Locate the ipod-camera device:
o Open the device manager, e.g. using Start > Control Panel >
Performance and Maintenance > System > Hardware Tab > Device Manager
o Look for a device called ‘ipod’ - if your ipod shows up as
‘digital camera’ it will be under something like ‘imaging devices’.
4. Update the driver:
o Right click the ‘ipod-camera’ in device manager and click on
‘Update Driver’ – the Hardware Update Wizard will open.
o Check the ‘Install from a list or specific location’ then click ‘Next’
o Check ‘Search for the best driver in these locations’. Un-check
‘Search removable media’ and check ‘Include this location in the search’.
In the text box below type (or better copy and paste) the folder
containing the ipod driver information found in step 1 (in the example
above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B),
then click Next.
You should now see something like ‘Apple ipod device driver’ or so. Continue
installing that device. Once the driver has been installed the ipod will come
to life and iTunes (if you have it open) will show it.
Hope this helps. Please add comments to the instructions above if you find variations that work for you."
Apple should fix things like this! -
I have ran itunes diagnostic tests SEVERAL times and says no ipod,iphone,or ipad found.is it my cord?(because this cord im using still charges the ipod)Or is it the ipod charger port? or my usb ports on the laptop (cause ive tried every usb port,same results).please help!!
Hello, Fuentes94.
Thank you for visiting Apple Support Communities.
If your device in not recognized in iTunes, I would try the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
my ipod also connected to my laptop just does not comeup under devices in itunes......I have done all the updats and re instilations of all my software and that related to apple and the usb hardrives... i have contacted apple and gone in person with no one being able to help... i have gone through x2 of the itunes recomended things to do on the website.. i have also tried it with 2 lightening chargers and my ipod touch 3rd gen ipod 30pin onld school charger and ipod will also not connect to itunes im running a 36 bit 8.1 software on a hp laptop never had a problem before this...
There is no supported Bluetooth protocol to connect the iPod to your computer.
http://support.apple.com/kb/HT3647 -
This is just a general question, because I've had my 2nd gen ipod for way longer and i have no problems with any of its buttons. i just bought this one in August 2011
Try here:
FIX for iPod Touch Home Button -
It has a cracked screen also but that is not the issue. I am willing to live with the screen
Unfortunately, ANY signs of 'neglect or damage' automatically become the cause of any issues you're having. As in it doesn't matter if your screen was flickering before it was dropped, when they see the dent or cracked screen, that screen flicker was caused by the drop. Because they have no way to know if you are telling the truth (it's nothing personal, they just literally dont' know) so any signs of damage become the reason for your issue. The only way out of that is if you had taken in your iPad and, even if you didn't get it replaced, an apple employee can have documented that yes, that issue existed before the drop.
It's not fun, I know, but that's just how it is. Any signs of 'neglect or damage' and that 'neglect or damage' is the cause of your issues. -
HT2293 can u tell me which itune software is supported ipod version 6.0 ipod touch(4th gen)?
can someone tell me which itune software is support for ipod version 6.0 ipod touch (4th gen)?
You need iTunes 10.7 (the current version at the moment) in order to upgrade your iPod Touch to iO6.
You can always do an Over-the-Air (OTA) update as well via Settings -> General -> Software Update if you are already running iOS 5 or later.
B-rock -
I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My brand new ipod touch 4th gen wont let me sync new songs to it
I just got my new ipod touch 4th gen 2 days ago and it wont let me sync any new songs to it and it wont let me take any songs off it either. Ive tried rebooting it and restoring it serveral times and nothing seems to work. Also I updates my itunes and still nothing. HELP
What specific attributes (resolution, frame rate, bit-rate, audio forma etc.),do the mp4 videos have? There are many variations in the mp4 format. Have you tried using the Create iPod and iPhone version in the Advanced tab of iTunes?
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IPod Touch 4th gen not recognized in iTunes, read below...
So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle. But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer. So all I really get is the jingle. How do I fix this? I just downloaded the latest iTunes (11.1.1). Thanks for your help!
I was having the same problem, finally figured it out. I am a W8 user. Went to control panel, device manager, and expanded portable devices. I happened to have my iPhone plugged in to a USB port, and it showed up. Clicked on the iPhone, clicked on the driver tab, and updated the driver. Now it connects to iTunes.
شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض
So apparently the driver in my iPhone 4 was the problem. The TS1538 article did not address this issue. I still think it has something to do with the iTunes 11.1.1.11 update, because my phone and my wife's iPhone 4s worked before the update and didn't after the update. My guess is this is the problem many are having right now.
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