IPod touch 4th gen (restore problem, unknown error 9)

So I was using an app on my iPod touch, but then suddenly the screen froze and turned white. Then it would shut off and get to the apple logo, then slowly fade out to all white and restart. This happened continuously and I couldn't get it to stop when I pressed the home and lock buttons.
I've had this ipod for almost two months now. My last experience with my 3rd generation iPod touch, I had never come across a situation like this.
Somehow I was able to get the screen to show the iTunes logo & the iPod USB pointing at it. I assume this is what you would call going into restore mode? I cannot get out of that screen no matter what I press.
What's more disturbing is that when I inserted the USB cable from my iPod to my laptop, the info I get from iTunes shows "n/a" for the name, capacity, software version, and serial number. I have the latest iTunes installed
I tried to restore it and went through the following steps over and over again, but I keep getting the same response, "The iPod 'iPod' could not be restored because of an unknown error (9)."
- Extracting software
- Verifying iPod restore with Apple
- Preparing iPod for Restore (at this point the iPod turns off and back on for the next step, if I'm not mistaken)
Once a progress bar shows up on my iPod touch screen, a few seconds later the screen turns white (freezes) and a notice from iTunes pops up with the response that I got an error and iPod could not be restored because of unknown error 9.
I've tried this repeatedly so many times already, but I'm getting no luck on how this problem should be solved.
Should I bring this to an Apple store for their help?

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

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My Iphone/ Ipod touch 4th gen WiFi problems and solution

Just wanted to let people know the problems that I had with my 4th gen Ipod touch and Iphone 4 WiFi connections (and my solution).
I was having consistent problems with my WiFi connection at home - my devices were connecting fine to the router and apparently the signal was full strength; however, nothing was working properly (internet, itunes, app store). To be specific the devices would work for 5-10 minutes but then the connection would start to falter. My other wireless devices were working fine (HTC Hero, laptops etc.) - just the ipod and iphone seemed to suffer from this signal problem (although the router was always apparently connected).
Obviously, I read countless forums to try and diagnose the problem. There seemed to be a litany of possible causes and I tried the following to resolve the issue:
- updated router (Netgear WGR614 v6) firmware
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- changed router channel
- reset router power
- reset network settings on Apple devices
- changed g and b settings on router
Nothing seemed to work so I began to question the hardware i.e. the router (which I knew was working from my other devices) and the iphone/ipod.
I tested my iphone and ipod on other wireless networks (McDonalds in the UK has free WiFi) and found that, in contrast, they worked fine on other networks. I had read a few posts from people saying that my router was perhaps too old. So as a last resort I bought myself a new router (Netgear WNR2000 v2). I was loathe to do this earlier in case it didn't work, since reasonable spec routers are £50
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As you can probably tell I'm no WiFi expert - I just wanted to post this in case people are having similar issues with older routers. I wasn't able to find any definitive advice and solutions from other users so I though I'd contribute here, which I guess is the first port of call for new Apple users, like me
I bought the new router 10 days ago and have been enjoying my full speed connection ever since - touch wood. Hope this helps.

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Try DFU mode and then restore from backup via iTunes
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Next I would call Apple since you get 90 days of free telephone support
Complimentary Support (USA)

I have a ipod touch 4th gen my problem i keep having is that i will lose all my songs out of nowhere and i have to sync it back up to get all my songs back i try to restore it and its still happening have any other ideas? im sick of it...

p.s. i dont want to to keep happening over and over its happened at least seven times in the past month or so. also my ipod asks my apple id and password all the time....please give me ideas,,,

You shouldn't "lose" your iTunes music when restoring if you have synced it to your computer.
If you are a resident of the U.S., have iTunes 10.3 or later installed, and iOS 4.3.3, you can re download your iTunes media for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Apple requires that you "verify" your Apple ID account information anytime you update or download iTunes content whether paid or free. It's a security precaution. Better to enter your data everytime then have someone compromise your account.

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hello, the last few times that my ipod has died when i charged it again i find that it is completely restored on its own [asking me to plug into itunes]
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That happens sometimes. An iPod goes into Connect to iTunes when it encounters an error. It did not "restore". The screen is telling yo to connect the iPod to your computer so you can restore via iTunes.
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New ipod touch 4th gen restore stops responding

it has been on the restore mode for HOURS.
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try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

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- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
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When i try to Restore my iPod touch 4th gen it says "error" can anyone help!?

When i try to restore my iPod touch 4th gen it says "error" can anyone help?!

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HT201210 please let me know how to get past error msg 11 when trying to restore an ipod touch 4th gen

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Is the iPod jailbroken? Googling shows that error 11 appears if it has been jailbroken.

HELP... Ipod Touch 4th Gen - wont restore

Hi,first time posting in the form and desperate for some help. I purchased the Ipod touch 4th gen for my 12 yr old daughter for Christmas 2010, it's work great until last night when I connect it to my PC to download the lastest updates. During the restoring process it gives me the message "The ipod "ipod" could not be restored. An unknown error occured (9)" Each time I connect my ipod to my PC it tells me "you must restore this ipod before it can be used with iTunes." I hit recovery and it goes through the recovery part to verify the ipod restore, but when it gets to the last step it gives the unknown error message again. It's a vicious loop of dissappointments each time I try to restore it. I've search the internet and tried almost everything and nothing seems to work. If anyone else has experience this and resolved this issue please let me know.

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My Ipod wouldn't sync new music I put added to my playlists so I restored my Ipod to it's original settings because I felt it was needed. Now after my Ipod is done it's restoration I tried to resync. Still won't work and I'm baffled as to what could be the problem. Any help would be greatly appreciated.
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IPod touch 4th gen (restore problem, unknown error 9)

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