Ipod touch 4th gen screen has gone blank?

my 4th gen screen went blank(white) recently and i think the way to fix it is to do the reset thing, but my power/lock button is stuck. it still makes sounds and everything but i cant do anything on the screen or use the lock button. anyone have a fix?

Try:
- iOS: Not responding or does not turn on
Where it says place the iPod in recovery mode use one of these programs
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                 
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar              

Similar Messages

  • I have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Ipod touch 4th gen. screen is white

    We were editing photos on ipod touch 4th gen. screen turned white. Turned it off and back on and it said no photos and videos were found. Turned it off and back on again and it says it needs to be restored.  Don't know what has happened.  Why would it wipe out photos and videos?  Can I get around restoring it?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I have a few scratches on my iPod touch 4th gen screen and it really bothers me I need a way to get rid of them

    I have a few scratches on my iPod touch 4th gen screen and it really bothers me and I need a way to fix it without replacing the screen or causing further damage

    Hey Pandorafromtn, Not to rub salt in you open wounds, but prevention would have cost less than $10! Anything that will remove the scratches will most likely ruin the screen. I am aware of a product that works well for fill scratches in eyeglasses. It paints on, is kind of milky semi-transparent then drys to a haze. You then rub / polish until clear. Will it damage the coating on an iPod screen? I don't know. But may be for not, I can't remember the name of the stuff. I guess contact a eye care center, they may be able to help. Replacing the screen would be the best option you have or learn to live with it. In the future use a case and/or screen protector. Or you could start working on your incantations, "Oculus Repairus!" Don't forget the flick of the wrist to get your wand in the correct angle as you state "Repairus". All joking aside, Good luck. Cheers.

  • If I replace my Ipod touch 4th gen screen with a local company other than Apple will the apple warrenty be void or will the warrenty be void if I replace the screen myself?

    If I replace my Ipod touch 4th gen screen with a local company other then Apple will the Apple warrenty be void or will the warrenty be void if I replace the screen myself?

    Regardless of what Apple may or may not say about repair work done by a third party (a non-Apple company or you yourself), the Magnuson-Moss Act precludes them from voiding your warranty simply because you had work done by a third party or used non-OEM parts.  Typically people hear of thie Act as it is applied to cars. Car manufacturers cannot require you go to a dealership for repairs or that you use OEM parts. They cannot void your warranty for doing that. The Act applies to all consumer goods. Computer manufacturers cannot require you send your computer to them for memory upgrades or that you use memory supplied by them. Apple cannot require you to go to Apple for repair work or that you use Apple parts in that repair. 
    With that said, though, if you have a problem in the future, Apple could make the claim that it was the result of damage from improper repair or substandard parts. Your only recourse would be the court system, not a quick or inexpensive endeavor.

  • IPod Touch 4th Gen Screen Twitch/Multitouch screen fail

    iPod Touch 4th Generation screen stops registering my finger strokes after moderate use. Notice it first when scrolling left/right on home page, hold finger in one spot and the icons start twitching. Then I try to use the keyboard and all the keys start firing off as I hold my finger down in one spot.
    Often happens when I'm away from my computer, the only thing that helps is syncing with iTunes 10.1. Hard reset/turn off does not change the problem.
    The problem most often occurs when the iPod is charging via USB on my Dell Inspiron laptop, or charging from an older 3rd party charger I got free for buying a case for my older iPod Touch 2nd gen. It also happens when plugged in to a Monster car FM modulator made for the original iPod touch.
    The problem started with an 8gb I got just 3 weeks ago. I returned it and bought at 32gb which does the same thing.
    It is a serious problem which renders the iPod totally unusable for long periods of time.

    Apple will exchange your iPod for a refurbished one for $199 for a 64 GB one and $99 for the others. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • Ipod Touch 4th gen Screen design

    I dropped my ipod touch 4th gen and the screen break instantly.
    Its just a half a meter drop and it crack. I went to the service center. They told me that they does not repair the screen but have to buy a new one when my ipod still can listen to Mp3, Play game, surf net using wifi.
    Its my fault that I dropped but I think most product in the market which dropped on the floor wont break like how my ipod touch 4th gen did

    My son dropped his ipod touch 4th gen of the couch and less than 30 cm fall landed on cd case which was cushioned by carpet. Screen crack resulting. I am considering taking apple to the small claims tribunal in Victoria as I believe the product doesn't meet its basic intended purpose of being portable. With such a fragile screen caution should be used at all times. A safety screen should be provided with the product when sold as it is really of poor quality and is very fragile. I am not anti apple and up until this product they have been a fantastic product. In our family we have a ipad, two iphones and three other ipods. My first nano is still kicking strong. All these items have had occassional drops and normal wear and tear subjected too be portable. Look lets be honest if my son dropped on concrete or threw against the wall fair enough one would expect it to break. But a 30 cm fall on a plastic cd case this product breaks easier that an egg shell. It is a pathetic design for something that should be portable. I have not got 140 dollars to fork out on another ipod touch when it will break again if it is sneeezed on.

  • My iPod Touch 4G's screen has gone white and has lines on the screen. How do I fix it? Help!

    Hello everyone,
    I've had an iPod Touch 4th generation for a few years now, and, today, for the first time, the screen has gone white and their are vertical lines on it. What happened was I accidentally dropped my iPod Touch on tile and it landed on its back. I tried it out right afterwards to see if it was still working and it seemed like it was perfectly fine. Later on, I got an email from one of my friends, so I slid the email button on the lock screen to see the email. In the email, there was a link to a gif image, so I opened it in Safari. After I was done with it, I closed that tab. I also had a second tab open from earlier, so I wanted to close that tab as well. When I clicked on the button to see all tabs and close one, the screen completely froze. I held on to the on/off button on the top of the iPod, and, after about a minute, the screen switched to a completely white screen with lines on it. I've tried holding onto the on/off button again and it doesn't work. I also tried plugging it into my Windows 7 computer and opening iTunes, but my computer doesn't even recognized it is plugged in. It won't appear under the "computer" section in Windows Explorer, which will allow me to do USB-related tasks with it. iTunes doesn't recognize that it is plugged in either, so I can't do anything like restore the iPod to factory settings. The home button on my iPod hasn't been working for a while so i've always been using the accessibility feature that gives me a home button on the screen. Now that I can't access that, I can't hold down both the on/off button and the home button at the same time. What should I do? Should I send it in to Apple for repairs (which I won't do and would rather buy a new iPod Touch)? I am thinking of just leaving it to, hopefully, have the battery drain and the iPod would die. Then, I could charge it and see what happens. Other than that, i'm just clueless right now and I have no idea what I should do. Please help me!
    My iPod Touch is an iPod Touch 4th generation model with 8GB. It is running iOS 5.1.1.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • IPod Touch 4th Gen SCREEN FLICKER

    I've just received my brand new iPod Touch 4G. Unfortunately my screen "flicker" badly. I've tried to reset the unit. Set brightness lower and higher. Disabled automatic brightness. Closed all apps running in the background. Enabled/disabled bluetooth and/or WiFi but the screen still flicker
    I have not installed any apps yet. Not even connected to a WiFi network either.
    Any one have the same issue ?
    I think it's simply a defective unit that I'll get replaced on warranty since it has only one hour of use but I wanted to ask here just in case there is a possible fix.

    ok, my brand new iPod touch 4G is going back following a Product Replacement Request. I'll see what happens after I get it back. Most probably a defective unit I got.
    I hope it will not take too long !!

  • Ipod Touch 4th Gen screen damaged

    Hi everyone.
    My daughter got an ipod touch for her birthday in October and has been using it every day since. A couple of days ago the dog jumped up her and she dropped her ipod on the floor. Everything still works but there are 2 slim white lines across the bottom of the screen. I have to say I was quite surprised by the damage because she dropped it on to the carpeted floor which is pretty soft.
    I know that the apple store probably won't do anything because she did drop it but are the screens really that fragile that they can break after being dropped on to a soft surface or is it possible that her screen was faulty. It is a shame because she has only had it for 2 months and was really upset that her screen is broken.
    If we have to pay to get it repaired does anyone know how much the apple store in the UK would charge?

    Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipod/service/faq/
    There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". Note, though, that if you elect to have the iPod serviced by an unauthorized shop, all further support from Apple will be void.
    Regards.

  • Is it normal for your iPod touch 4th gen screen to come off on its own?

    So I have had my iPod touch for a while now. I understand that things get old and fall apart eventually, but what confuses me is how does the screen come off on its own? I noticed it a few weeks ago when I was reading a book that some light was able to come out from the top area of the screen where the camera is located. I started to investigate about it and turns out the the top area of the iPod had came loose. A few days later I noticed that it started to get worse. It started to allow me to see the components on the inside. Then my screen turned off not allowing my to turn it back on when I later found out that one of the cables that connect the screen had came lose and popped off the connection for it. What should I do? Please help me and tell me what I should do to fix it. 

    "Do you have any duct tape?" Seriously, no it shouldn't come off, contact your Apple genius bar and get it fixed. Good luck.

  • Cracked iPod touch 4th gen screen, will apple repair it for free? Ive had it 4months

    My boyfriend bought me the latest iPod touch for Christmas 2011. I've had it 4 months, yesterday I put it on the coffee table round my mates and my mate accidentally knocked it off (table was no higher than half a metre), when I picked it up I realised there is a crack in the screen. I know apple give you a year warrantee on all iPods but my boyfriend never bought the extended warrantee. As I've only had my iPod touch 4 months will apple fix it for free or will I have to pay? Also how long does it take to get repaired?

    It is not covered by warranty.  However, sometimes if you make an appointment at the Genisu Gar of an Apple store the Genius will exchange it at no cost. Otherwise the exchange price is:
    Apple - Support - iPod - Repair pricing
    Apple exchanges iPods and does not repair yours so if yu go to an Apple store they will exchange it on the spot.

  • IPod Touch 4th Gen screen messed up after turning off then back on (it died)

    My ipod had 20% battery and I was due for a full cycle charge so I let it fully die then plugged it in to charge then when it started to turn back on the bottom (where the first two rows of numbers are for the passcode) of it was white and inverts colors then the rest of the screen doesn't show colors right it's just mostly almost white until it gets to strange pictures then it shows colors a bit better but it's still messed up (No I havent dropped it or got it wet or left it in the sun or whatever I plugged it into the wall charger I have and left it set for about an hour then went to bring it out of sleep mode and it was like that)

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • When i press the top of my ipod touch 4th gen screen ...

    there is a colourful grey like patch at the spot where i holds the screen tightly. when i press the others parts of the ipod it doesnt have this problem. is this normal or my ipod have problems? its like any other touch screen device like nintendo game whr the touch screen spot if u press it hardly there will be a colourful/grey ripple patch is it normal?

    It is hard to tell from your description if you have a real defect. I would make an appointment at the Genius Bar of your local Apple store and discuss/show it to them.

  • My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

    my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

Maybe you are looking for