IPod Touch 4th Gen..wi fi says i'm connected yet still can't get on www
I have tried what seems to be everything, but my Brand New IPod says I'm connected to the wireless service at the Nursing Home yet I still cant get on the WWW..Safari says it can't connect... When I first got it it worked great, now all the sudden it's doing this..It takes me to a Log In screen, could that be the problem..Somebody help please..I'm in a Nursing Home with no way to get this thing fixed, no money anyway..can somebody Please help me fix this..I think I've tried everything..in this forum anyway..and nothing has worked..My IPod is something that helps me escape this place..
thanks
walkingheart
When you appear to be logged on, tap Settings > WiFi and then tap the blue ">" next to the network name (which should have a check mark next to it). If your IP address starts with 169.x then the router is not properly issuing you an IP address. If it starts with another number, say 192.168.x.x, the scroll down and make sure there is an entry for the DNS server. In many instances, this will be the same IP address as the router.
Is the Wifi address you are connecting to open or encrypted? You will see either an open lock or closed lock depending on whether or not it is encrypted. Since you are getting a log in screen, one of two things could be happening. It could be an open network with a log in screen that requires you to agree to the terms of service of the website. If that is the case, hit the accept button.
However, if the closed lock is present and you are being prompted for a user name and password, you are going to have to ask the network administrator for the logon instructions for the website. It sounds like someone decided an open network was a poor idea. Maybe you can get them to reconsider and allow patients access.
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So I had the same problem but in my case, they gave me a new one for free. If they will not give you a new free one, go here: http://www.apple.com/support/ipod/service/prices/#us
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- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
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Go to Settings > General > Reset and tap Reset All Settings.
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If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
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- See:
iPod touch: Hardware troubleshooting
- Try another cable.
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See Here > http://support.apple.com/kb/HT1808
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Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
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