IPod touch 4th Gen will not update to iOS 4.3.3. How can i fix this?

I have an ipod 4th generation and i want to update to ios 4.3.3. Every time i try to install the update itunes gives an error saying " iPod could not be updated and that the device isn't eligible for the requested build. This is a new ipod and i had to send it in for repair once because the wake button stopped working. Ever since i received my ipod back i had the problem of not being able to update to iOS 4.3.3. I've tried the suggestions on the help section but none of them worked. How can i fix it so that i can update.? Thank you all in advance 

Sync via the manual method. Go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.

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