Ipod touch 4th generation; cannot get the #1 to enter on keypad.  help!

any advice on how to get the number one on my keypad to work?  i didn't know if there was a way to get the keypad to display in a different format, so i wouldn't have to touch the far left side of the screen?  every time i touch the one it enters 2.  i'm familiar with my iphone and have never had this issue, but on this touch it just doesn't want to enter the number 1 when it's touched.  please advise if there is a different way to display the #'s keypad, thanks!  or any other alternative...

No other way.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.      
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.You may have a bad digitizer
Apple Retail Store - Genius Bar                       

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