IPOD TOUCH 4th GENERATION/ICLOUD BACK-UP  is not WORKING HELP!!!!!

When I try to Start Icloud Backup this is the scenario
error message - ipon touch will no longer backup to computer autoatically when you sync itunes
Me - ok
Error message - Turning on Backup - Failed -
Error message advice - Turn off Airplane Mode ( Me - It is not on) or use Wifi to enable icloud backup -(Me - Wifi is on and listed)
Now what? I purchased a song via my ipad HD and wanted to put it on my ipon (where all of my music is) - never had this problem before.
Note:  Got a new computer last year - ipod in one of its error messges said that I needed to delete the old computer - I thought I did that via itunes - removed old one and it showed new one in itunes - how do I delete from ipod - the main issue here is I DO NOT WANT TO LOSE MY MUSIC -
Also - it will not allow me to software update - via wifi or when it is connected to computer - it checks for update and then gives error message Unable to check fo rupdate an error occurred while checking fo a software update - Try Again - to no avail -
I am afraid to restore because I DO NOT WANT TO LOSE MY MUSIC
I would gratefully appreciate any advice - Thank you in advance
With a Grateful Heart,
Cynthia

Try:
iCloud: Troubleshooting creating backups
- To make this your syncing computer without losing anything:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
- For update problem
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

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