IPod Touch 4th Generation issue - no longer able to view Device in iTunes?  I can't add, Sync, Back Up or Restore?

The PC’s I use have Windows 7 installed along with the latest version of iTunes.  I have
previously deleted all components of iTunes and re-installed.  This made no difference. The PC’s do not recognise my iPod in the Windows Device Manager using ‘devmgmt.msc’.  and still nothing in iTunes.
Also C:\Program files\Common Files\Apple\Mobile Device Support\Drivers / - do notlist ‘usbaapl64’.
The folders listed are ‘usbaapl.cat’, ‘usbaapl.inf’,‘usbaapl.sys’ and ‘usbaaplrc.dll’. 
Whether this makes a difference I do not know.
iTunes doesn’t recognise my iPod either however it recognises my attached iPhones OK
(iTunes/File/Devices) with the options of Sync; Transfer Purchases and Back Up being available. 
When my iPod is connected, iTunes shows the File ‘Devices’ sections as being inaccessibly greyed out. 
So to reiterate, I have tried multiple computers and a variety of Windows operating systems (but I’m running Windows 7) with absolutely no success; the ‘Device Manager/Universal Serial Bus controllers/Apple Mobile Device USB Driver’ appears with my iPhone but nothing for my iPod; the Apple Mobile Device Support is installed;  all my USB cables work OK; the device does not appear in Windows or in iTunes; iTunes has been fully uninstalled and reinstalled; the version of iTunes is up to date; the iOS of the iPod Touch shows it is up to date at version 6.1.6 (and cannot be changed) and even a hard reset has been tried.  Everything tried and suggested with complete failure.
I can use a USB port to charge up my iPod and can still receive e-mails, updates to apps and can play songs but I can’t add any new songs or update iOS.  There are no error codes because as far as the computer and/or iTunes is concerned, there is no connected iPod. My iPod used to work perfectly.   Also I tried the Apple iPod forum without success and was advised to try the iTunes community support.
Please help!  Thank you.

I'm having the same problem with my 4th gen iPod touch. After the update my iPod synched and wiped all my music off - apps & podcasts weren't affected. Restored it a couple of times and that didn't work.
I tried copying a couple of albums over and it would do a couple of songs then the rest of the album would look like it had copied instantly. I tried playing the songs and it would play the first couple of songs once, then it came up with ! Beside every song (including the ones I'd just played and said they weren't on my iPod.
I've removed iTunes from my laptop and downloaded the few iTunes bought albums over WiFi to my iPod. The rest of my music is from cds or mixes/podcasts downloaded from soundcloud so I've had to use a different program to copy some of this music to my iPod for the time being until I can see how to sort this out.

Similar Messages

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    I'm seriously about to cry! Someone, anyone please help me!
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    Plugged usb into wall plug, than back into usb hub
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    Try this previous discussion.
    "Waiting for changes to be applied": Apple Support Communities

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    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Is it true the the IPOD Touch 4th Generation is no longer made?

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    specia3906 wrote:
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  • I updated to the new version of iTunes, and now my iPod Touch 4th generation won't turn on. I've reinstalled iTunes numerous times, but my iPod doesn't show up and it's plugged in. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!

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  • IPod Touch 4th Generation issue

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  • I have got my iPod touch 4th generation 32 gigs and it got stolen earlier this year how can I find it?

    It's a iPod 4th generation 32 gigs  its cracked kinda bad on the screen but your still able to see it the back has a small dent on the back behind the case when it was taken it had skull candy titian headphones on it

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  • I have been away on a camp for 9 weeks and forgot my password to my iPod Touch 4th Generation. It has locked me out many times and I can't remember it. Can someone help me reset my password?

    <E-mail Edited by Host>

    Forgotten Screen-Lock Passcode
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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  • My ipod touch 4th generation is disabled and needs to be connected to itunes. I did that now what?

    Hi,
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    Before rettoring you need to place the iPod in recover ymode and then restore. For recovery mode:
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  • How much would a repair cost for a ipod touch 4th Generation?

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    The following link will lead you to the ipod service answer center.  Click on "Repair  Pricing," then click on expand all.  Apple wil exchange your iPod with a refurbished one.
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  • Can I enable battery percentage on my iPod touch 4th generation running iOS 5.1.1 without being jailbroken?

    Can I enable Battery percentage on my iPod touch 4th generation running iOS 5.1.1 without beig jailbroken?

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  • When i plug my Ipod touch 4th generation in it goes to the apple screen and then it will turn off and then back on to a solid blue screen.

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    Try:
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    - Also try DFU mode after try recovery mode
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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  • Is there any way to update an ipod touch 4th generation to ios7?

    Is there any way to update an ipod touch 4th generation to ios7?

    No.
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  • Can I go to an Apple store to replace the battery of my iPod touch 4th Generation without a proof-purchase or if I brought it somewhere else?

    I have an iPod touch 4th Generation that needs battery replacement after 2 years of use. Can I go to an Apple Store in my area to get my battery replaced? I brought the iPod in another store. Do I need a proof-of-purchase or it is too late due to the way past of Apple's warranty or I can't due to not officially not purchasing the iPod touch at the Apple Store? I welcome your feedback. Thank you!

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  • HT1689 how to use ipod touch 4th generation as usb flash drive in itunes 10

    Hi Everyone,
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