IPod Touch 4th Generation not recognized in iTunes 12

Before iTunes 12, I would always be able to sync my 32 GB 4th Gen iPod Touch (iOS 6.1.6) with no problem at all. After the upload, it is no longer recognized by iTunes. It's connected, but the iPod icon is nowhere to be found. I restarted my laptop, but the same problem occurs. Can I get some help with this issue. Thank you.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or                     
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

  • IPod touch 4th generation not recognized in iTunes

    I've used ipod touch trouble shooting on line help and am still unsuccessful in getting iTunes to recognize ipod touch (even though it has in the past on this same MacBook Pro)

    - Have you tried here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    - Have you reset the iPod. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Tried another computer
    - Does the iPod work OK?
    - Does the iPod charge?
    - Try another cable
    - Try another computer to help determine if you have an iPod or computer problem.

  • IPod Touch 4th gen not recognized in iTunes, read below...

    So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle.  But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer.  So all I really get is the jingle.  How do I fix this?  I just downloaded the latest iTunes (11.1.1).  Thanks for your help!

    I was having the same problem,  finally figured it out.  I am a W8 user.  Went to control panel, device  manager, and expanded portable devices. I happened to have my iPhone  plugged in to a USB port, and it showed up.  Clicked on the iPhone,  clicked on the driver tab, and updated the driver.  Now it connects to  iTunes.
    شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض  شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف  شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض 
    So  apparently the driver in my iPhone 4 was the problem.  The TS1538  article did not address this issue.  I still think it has something to  do with the iTunes 11.1.1.11 update, because my phone and my wife's  iPhone 4s worked before the update and didn't after the update.  My  guess is this is the problem many are having right now.

  • IPod Touch 3rd generation not recognized in iTunes

    I just recently upgraded my Macbook software to version 10.6.3 because I purchased an iPod shuffle and the newest version of iTunes would not install with my old software. Now my iPod Touch 3rd generation is not being recognized by the newest version of iTunes (10.2). I have already restarted my computer, and shut it down and removed the battery for a minute before starting it up again. None of these things worked. This is the first time I have tried to sync my iPod touch since installing the new software so I am not sure what I need to do.

    It sounds like this may be the fix:
    http://support.apple.com/kb/TS3540
    (Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)

  • Ipod touch 1st generation not recognized in itunes

    I did the itunes update last night and i'm using a 1st generation ipod touch for music for my fitness classes. The device is no longer recognized in itunes after last night's update.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with               
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests

  • IPod touch 4th gen not recognized by iTunes 10.7 64-bit, but any solutions I found online do not work.

    Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
    Here are some of the things I've done:
    - Verified AMDS is installed
    - Reinstalled iTunes and Quicktime
    - Opened msconfig
    - The iPod touch troubleshooting steps
    - Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
    - Run Diagnostics on iTunes... here are the results:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
    iTunes 10.7.0.21
    QuickTime 7.7.2
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 002AAA5C010D4F78
    Current user is not an administrator.
    The current local date and time is 2012-10-21 14:50:01.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {370057E0-093F-49E4-824A-E3DEBED9A51D}
    Description:          Microsoft Virtual WiFi Miniport Adapter #4
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {87292AF8-4862-47ED-AECD-64657EE5FBDC}
    Description:          Microsoft Virtual WiFi Miniport Adapter #3
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {2F013AEF-26E4-4A15-81B1-D47805867D2A}
    Description:          Intel(R) Centrino(R) Advanced-N 6235
    IP Address:          192.168.1.7
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Sun Oct 21 14:46:14 2012
    Lease Expires:          Mon Oct 22 14:46:14 2012
    DNS Servers:          192.168.1.1
    Adapter Name:          {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
    Description:          Realtek PCIe GBE Family Controller
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name:          {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
    Description:          Bluetooth Device (Personal Area Network)
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-10-21 14:49:10.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
    E: TSSTcorp CDDVDW SU-208BB, Rev SC00
    Drive is empty.
    **** Device Connectivity Tests ****
    iPodService 10.7.0.21 (x64) is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Renesas Electronics USB 3.0 Host Controller.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
    Any suggestions?

    I agree it it the driver since the diagnostics say:
    Apple Mobile Device Driver not found.
    Did you try step 5 of:
    iOS: Device not recognized in iTunes for Windows

  • IPod Touch 4th Gen not recognized by iTunes

    Lately, since i updated to iTunes (6/30/14), I never could have my iPod be recognized by iTunes.  It is recognized by my PC and the charger works perfectly in the wall, but i can't sync my iPod to my PC.  HALP

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • New iPod Touch 2nd Generation not recognized in iTunes OSX 10.4.11

    Hi anyone,
    I have problem that my new iPod Touch 2nd Gen, it won't recognized in iTunes. iTunes already updated to 8.02. My macbook OS is OSX 10.4.11. All software updated.
    if i tried with different machines with Leopard installed, it's recognized.
    Does anyone have same problem with me ? What should i do to overcome this issue ?
    Please, do not suggest me migrating to Leopard
    Thank you in advance.

    Hello and Welcome to Apple Discussions. 
    You may need to restart the AMDS. Have a read of this article:
    http://support.apple.com/kb/TS2050
    Let us know how you get on
    Merry Christmas
    mrtotes

  • IPod Touch 3rd Generation not Recognized by iTunes but recognized by Windows as "Apple iPod"

    Exactly what the title says. My iTunes will not recognize my iPod touch, but my Windows Vista will recognize it with autoplay. I updated iTunes about 10 minutes ago, tried two different apple wires, and 3 different USB ports that work. Can anyone help me fing a solution? I found the iPod Touch assistant thing and tried all of those steps but the problem recurred. Thank you in advance!
    -Dylan

    I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
    I have tried resetting, I have tried downloading newest Itunes.
    Must be the Nano itself if it doesn't get recognized by mutliple PCs?
    I haven't used the Nano for probably 2 months. Previously it worked fine...
    One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

  • Problems solved: Ipod touch 4th gen not recognized in itunes on windows 8 laptop

    Hi everyone,
    Since the latest update of itunes I have been having trouble trying to sync my ipod touch 16gb (4th gen) with my laptop which I recently updated to windows 8.1. For a week now I been hitting my head for updating both my laptop and the itunes as I can no longer sync with my laptop, and I didn't even know where to begin to solve this problem.
    I tried following all the instructions on the website to try and fix my problem so I got really frustrated and decided to delete all the apple softwares on my laptop. I decided to give it another try and download itunes over fresh and would you believe it... IT WORKED! Now my iPod is syncing again.
    So, guys if your still having this problem, then follow these steps
    1. Access control panel on laptop
    2. Click on programs > Uninstal programs
    3. Click on the following (5) applications and uninstall:
    Apple application support - Uninstall
    Apple mobile decive support - Uninstall
    Apple software update - uninstall
    Bonjour - uninstall
    itunes - intall
    5. Then access itunes and download itunes again and install
    It should work when you connect your ipod via cable.
    Hope this helps
    All the best guys!

    Yes that is a standard fix:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Dear Community - Please Help.  iPod Touch 4th Generation Not Recognized Suddenly on Macbook Pro

    Hello all,
    Just today my iPod Touch is not being recognized by my macbook pro - OSX Mountain Lion.  Literally was working yesterday. 
    I have tried all the suggestions and trouble shooting and have scoured these community pages for an answer trying everything...
         - Restart and Shutdown the Macbook
         - Reset iPod - even did a full reset (didn't have a ton of content on there - no biggie)
         - Checked the five cords i have with my iPad and the USB ports on the macbook and all work with the iPad no problem
         - etc...
    The iPod DOES charge no problem with the wall adaptor, so the input on the iPod itself is fine... and the iPod functions and Apps are working perfectly, it just won't be recognized by the computer.
    What can I do here????
    Very puzzled and stressed as I need to load it up with music for tomorrow!

    There was a reply here that I have been trying and now the reply is not in this discussion...
    Is there anything else that anyone could suggest...
    This is what was suggested:
    http://support.apple.com/kb/HT1808?viewlocale=en_US&locale=en_US

  • Ipod Touch 2nd Generation not recognized by Itunes on Windows

    Recently I tried to connect my Ipod to Itunes through my computer and the app no longer recognizes it as a device. What steps can I take to correct this?

    Hello 44elite444,
    Thank you for using Apple Support Communities.
    You can use the following article to troubleshoot your iPod issues. There are links there for additional steps if you have a Mac OS X or Windows computer.
    iPod not appearing in iTunes
    Regards,
    Jeff D. 

  • IPod Shuffle 4th-Gen NOT recognized by iTunes

    I have this Shuffle that won't be recognized by iTunes and it has no music in it. When I connect it to my iMac it only shows up as a flash drive with a lonely file called "iPod Control." I tried deleting this file just to see what would happen but it isn't possible. It also says that the file has zero kb.
    I don't think I have to restart my computer or iTunes or anything like that so there must be something else to do. Also I have everything updated. Your help would be really appreciated, thanks.

    Hello eleanor118,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iPod shuffle (4th generation): Not seen in iTunes
    http://support.apple.com/kb/TS3572
    Have a nice day,
    Mario

  • My ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord

    my ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord

    Did you already try these suggestions? iOS: Device not recognized in iTunes for Windows

  • My Ipod touch 4G is not recognized by Itunes and by any computer... what can I do?

    My Ipod touch 4G is not recognized by Itunes and by any computer... what can I do?

    Take a look at this link, http://support.apple.com/kb/TS1591

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