Ipod touch 5 headphone jack not working please help?

I have tried with multiple pairs of earbuds/ headphones. Either there will be audio in the left, or right, but usually never at the same time unless you twiddle with the headphone plug in. Sometimes there's no audio. I only got the ipod in December, so naturally I'm concerned that there's a problem.
If anyone has experienced anything like this, your help would be greatly appreicated. Also any help on how to fix it/ what I should do about it would be further appreicated.
Thanks so much!!

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack. If the iPod is defective and not abused Apple will exchange it at no cost
Apple Retail Store - Genius Bar

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