IPod touch 5 won't sync without restore

for the past few months my iMac has not been syncing music to my iPod. Whenever I choose to sync my iPod it goes through the process and shows 'step 1 of 7' and then will jump to 'step 4 of 4', with 'waiting for changes to be applied'. after the sync has finished, no new music has been added to my iPod. if i choose to sync again, the sync doesn't stop. even if i choose ti cancel, the syncing icon will still appear in the corner of my iPod screen. even after i have ejected it. After this any music that has not been purchased through iTunes no longer appears on my iPod. i end up with a large amount of memory in the 'other' section, which is equal to the amount of memory that would have been taken up if the music had synced, but there is no music on the device,. I have tried manually syncing my iPod and syncing using the wi-fi but nothing ever works. i always end up having to restore my iPod and set it up as a new device. if i restore from a back-up, the iPod does not sync at all and the large amount of 'other' is still there. after i restore i can sync my entire music library once and after an hour/ 2 hours my sync will be finished.
I'm currently running iOS 8.1.2 on my iPod and i have yet to update to os x Yosemite as i have read stories about libraries being wiped. i do not want to risk the update until i have backed up my music and several thousand photos onto external hard rives as i do not want to risk losing any of my photos. As i've been writing this post, my iPod sync has been frozen on 'waiting for changes to apply' with the large amount of 'other' taking up all the memory.

Re: What does the gray dotted circle in iTunes mean?
what does the dotted circle mean?
https://discussions.apple.com/message/20813679#20813679

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IPod Touch won't sync after restore

iPod Touch, 1st gen., system software 3.1.3
I know this is an old device and there probably aren’t many people still using OS 3.1.3 but this is what I’ve got. All was working reasonably well before I performed a restore, hoping to remedy some slowness. However, since reloading both software and contents, I continually get the following message while performing a sync: “The iPod “Laurent Fignon” cannot be synced. The required file cannot be found.” While podcasts are updated, photo albums will not load before that message appears and the sync ends. I’ve tried the restore a couple of times since, thinking that might help but I continue to see the same message when trying to sync.
Rest of the platform is MacBook Pro 4.1, OS 10.6.8, iTunes 10.6.3

Thanks for the suggestions so far.
After trying a couple of less labor intensive suggestions, I downloaded and reinstalled iTunes. Performed a reboot. Started iTunes. Tried to sync the iPod Touch. Still stopped mid-way through with the same message - "The Pod cannot be synced. The required file cannot be found." As the sync had been quitting at the point where it said it was installing photos, I unchecked the "Sync Photos From" button and tried to sync again. This time the sync finished successfully. However, I'd like the photos from the album "iPod Touch" in my iPhoto library to be on the iPod Touch. It is listed as an album in iPhoto and I can view the pics there but iTunes apparently can't find them. There is no folder in user/Pictures/ called "iPod Touch". I don't think I can open the iPhoto Library file. Anyone have another idea?

I recently updated to IOS 5.1.1 and now my iPod touch won't sync music from my pc. It will sync apps though. Any ideas what I should do please?

I recently updated to IOS 5.1.1 and now my iPod touch won't sync music from my pc. It will sync apps though. Any ideas what I should do please?

- Have you tried a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- NextI would restore from backup.

Ipod touch won't sync all of the music even though there is enough free space

my ipod touch won't sync all of the music even though there is enough free space. what can i do to make sure all of the music syncs?

Seen this tech note?
Syncing music to iPod or iPhone - Apple Support

New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard. Computer won't even acknowledge the iPod.

New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?

Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
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My daughters iPod touch won't sync, says apps aren't recognized, nothing syncs though

iPod touch won't sync at all. Only message is that some apps aren't recognized. If I reset, will it sync? Or will she have a blank iPod because the "apps aren't recognized"?

Use the communities search box in the upper right of this page and searc for: "the apps can't be determined". Use the quote makes and make sure the wording matches what the error message says.
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IPod Touch will not Sync or restore with iTunes.

I got an iPod Touch 64G on 31/12/09. Since then I've had a very difficult time syncing the iPod with iTunes. I installed iTunes on a Dell Studio 1557 i7 720, 1.60Ghz, 4G DDR3 1067 RAM, 500G HDD, Windows 7 Ultimate 64 bit. When I try to sync the ipod it gives me 3 errors The iPod "Tom's iPod Touch" cannot be synced.(X3) The required file cannot be found, An unkown error occurred (-48), and An unknown error occurred (-6999). I have made sure all my drivers on the computer are up to date. I have uninstalled and reinstalled iTunes. I've tired restarting the ipod. I've fully restored my ipod touch. None of these have fixed the issue. I get the same errors. Since I've had the ipod I've only been able to sync it 3 times, and the sync just started working by trying different things, like disconnecting and reconnecting the ipod, or switching to one of the other usb ports, but these little tricks only worked once. At this point the last failed sync has caused my ipod to only play one song and then stop playing, and many of the apps just crash. Syncing the ipod fixed this problem the one time it happend before, and it was very difficult to get it to sync also. Now it wont sync and I've tried reinstalling itunes agian which didn't help. So I'm looking for some help.

I installed iTunes on a Dell Studio 1557 i7 720, 1.60Ghz, 4G DDR3 1067 RAM, 500G HDD, Windows 7 Ultimate 64 bit. When I try to sync the ipod it gives me 3 errors The iPod "Tom's iPod Touch" cannot be synced.(X3) The required file cannot be found, An unkown error occurred (-48), and An unknown error occurred (-6999).
Okay ... there have been problems reported with that particular combination of the P55/PM55 chipsets, Windows 7 and syncing.
If your chipset drivers and BIOS are both up to date and you're still getting this, you might have some success using the workaround from the following post. (Unfortunately, not all BIOSes are configurable in this way.)
http://discussions.apple.com/thread.jspa?messageID=10641649&#10641649

Ipod Touch won't sync after updating iTunes

I updated my iTunes and now my ipod touch will not sync, it says that the ipod is synced with another iTunes library when it is not, is there a way to get it to sync?

With all the synced media like apps and music in your iTunes library do the following:
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iOS: How to back up
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New iPod Touch won't sync reminders

New iPod Touch - iCloud not syncing contacts, calendars, reminders, bookmarks. Restarting apps or device does not help.

Are you trying to sync these with another iOS device? If so, are you signed into the same iCloud account in Settings>iCloud?
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Ipod touch won't sync to itunes with OS X 10.6.3 I just installed

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Is your problem that you do not see your iPod in iTunes? If that is the case try these:
http://support.apple.com/kb/TS3540
http://support.apple.com/kb/TS1591
Also, make sure you update to the latest iTunes and Snow Leopard. Snow Leopard is now up to 10.6.5 and you said you only have 10.6.3.

My iPod Touch won't sync unless I restore.

Every time I try to sync my iPod it fails to sync because of an "unknown error." It will sync if I restore it, but as you can imagine its incredibly frustrating to have to restore it every time i want to ad a new song. Can anyone help? Thanks.

It appears that your iPod encountered an error and you have to restore via iTunes. That is how it works.
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
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You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My iPod Touch won't sync

I just updated my iPod Touch 4 Gen to iOS 5 a few weeks ago, ever since I have been having problems. At first my iPod had no album arts and if I edit the info of a song on iTunes, it wouldn't edit the info on the song on my iPod. It eventually sync my album art and the songs I edited after I added some new songs.
About a week later, when I added a few new songs to my iTunes, but when I tried to sync them to my iPod, the sync would finish, but the songs won't be on my iPod. It eventually sync those songs after I added a couple albums to my iTunes. (also I don't think its due to updating to iOS 5, but my Belkin charing cable stopped working, so I started using the Apple cable that I use for sync)
But after another week, when I tried to sync and it would backup and transfer purchases, but once it got up to somethin like "determining tracks to sync" iTunes would crash, and I would have to close iTune using Windows Task Manger. I have tried adding more albums, then I tried deleting some albums, it still won't sync. Now, after another week, its still has the same problem. But I can still add movies to apps on my iPod.
What wrong with my iPod? How can I fix it?
And also another question, when I tick "sync iPod via Wifi" or "only sync tick songs and videos" the music on my iPod decrease from 10.8gb to 10.2gb and my video stay the same (probably because I not have any video). But why does the music decrease from 10.8 to 10.2. I have made sure that all my songs are ticked and also iTunes says I have 10.06gb of music. Is there something wrong with that?
By the way I have nearly 1000 Purchased AAC and just under 400 MP3. The purchased AAC songs are purchased from iTunes, but they are purchased by some of my friends, not me. And my iTunes is iTunes 10.5, so it is up to date.

Thanks for trying, but unfortunately my iPod still has that problem. I try to restore my iPod but I still have that problem. But if I restore my iPod then sync then it will sync all my music on (but that takes nearly 4 hours, and after I sync my app are screwed. Today I backed up, then restored and sync it. Now I have 50 updates on the appstore (before I restored it there were only 3) and my layout was change to way I had it the last time I successfully synced it. Also some of my apps were delete, some apps I deleted were added (and it was random which apps got deleted, some I got months ago, some recent). So I had to redownload a lot of apps and update a lot as well, adding over another hour. So it would of took me probably nearly 6 hours to get new music on my iPod.
I hope someone or Apple finds a fix, 6 hours is way to long
Also I got another question, I my a smart playlist for New Released songs, I made it so that it was ordered by the most recently released, but when I restored and synced my iPod the Playlist was in a random order. Please help with that as well.
Yet another question, has anyone found out how to make it so that on my iPod the Recently Added smart playlist is ordered from the most recently added, my Recently Added smart playlist is still upside down from since I update to the ******** iOS 5
Lastly does anyone know good alternative for iTunes, I need something to sync music to my iPod since iTunes won't work for me. Also if I used some other program to sync music to my iPod would that mess up my iPod if I tried to restore it and sync it with iTunes.

New iPod Touch won't sync with iTunes as iTunes hangs

Hello,
I got a new iPod Touch yesterday after my old iPod Video died. Brought it home, connected it and all seemed fine until iTunes (that had worked flawlessly for years) just stopped (app stops responding).
I can kill the app and restart and it just starts over again, but never gets all the way thru sync.
I looked for a newer version but says I've got the latest.
Any suggestions? Don't suppose I can sync via WiFi?
thanks,
Chris

Hey Chris, I got this off iPhonenano.net
Occasionally your iPhone or iPod touch starts syncing when you connected it to your Mac only to drop out of the sync process. Even worse, once the cycle stops, it continues every time you plug your handheld in. This fix is fairly easy, but you won't find it in iTunes. You'll know know if you are suffering from this little headache because your iPhone or iPod touch will begin the sync process, but stops unexpectedly. iTunes will display a dialog warning you that your handheld stopped communicating and the sync process was cancelled. Here's how to break the cycle so and sync as normal again:
Connect your iPhone or iPod touch to your Mac/Pc
After the sync process fails, launch iSync. You can find it in your Applications folder.
Select iSync > Preferences.
Click the Reset Sync History button.
iSync will display a dialog explaining what happens when you reset the sync history. Go ahead and click the second Reset Sync History button.
Quit iSync.
Now you should be able to sync your iPhone or iPod touch again without any hassles. Since your sync history has been reset, your first post-rest sync may take longer than you expect. Depending on how much information is stored on your handheld, that could be a few extra seconds or several minutes.
Hope this helps,
Arnie

IPod Touch won't sync, false "this cable or accessory is not certified" and several other errors

Helping my dad long-distance with his iPod Touch 5th generation, running 8.1.1.
He's having several problems trying to sync the thing:
1) "This cable or accessory is not certified and may not work reliably with your iPod" error, even though he's using the cable that came with the device, when connecting to his Mac. (This happens with both certified Apple cables he owns.)
1.1) He's unable to take screenshots of this error, even though he can take screenshots of any other screen.
2) Won't charge when connected to his Mac (does charge when connected to his 5w cube).
3) Connecting to Mac dones't launch iTunes, but does launch iPhoto.
4) Sometimes, even after launching iTunes manually, the iPod doesn't show up.
5) We we can get the iPod and iTunes to talk to each other, he gets 7/8ths through syncing, then gets the error "Some of the videos in your iTunes Library, including the video IMG0925.jpg, were not copied to the iPod because they cannot be played on this iPod." — yes, the "videos" that won't "play" on his iPod are all JPEGs.
6) When clicking [OK] to clear problem #5, it's always followed by "iTunes cannot back up the iPod (device name) because an error occurred." Even though it was 7/8ths done before the error occurred.
7) Issue 5 and 6 occur when connected to the Mac over wifi too. (We've tried with wifi backup both off and on.)
7) He's randomly prompted for his iCloud password at least 3-4 times a week. Entering it doesn't make this problem go away.
8) Tried to update to 8.1.2 (hoping it would fix some of these issues), but after tapping [Agree] in the overlay screen, he's taken back to the T&C screen with [Decline] and [Agree] buttons at the bottom, and NOTHING happens.
So we he back up via any means, he can't upgrade, and we can't wipe and restore because he'll lose a month's worth of updates to calendar and address book.
I'm know my way around Mac and iOS, and I'm stumped. Anybody got anything?

#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first

My new iPod touch won't sync?

I got a brand new iPod touch today for Christmas, and got it all set up and everything was working perfectly. About an hour ago though I went to add more photos to the album I have synced to my iPod. When I plugged the iPod in it said "Waiting for sync to start" up at the top for about 5 minutes, then a screen popped up that said, "Amy's iPod cannot be synced because the sync session won't start" or something to that effect. No biggy I thought, I googled how to fix it and a discussion on here suggested a backup and restore. Now sense I've done that, all my music is off my iPod and I can't put any songs on because it won't sync. Can anyone help me fix this problem? Thanks in advance!!

Something similar to this?
iOS: Unknown error containing '0xE' when connecting to a Windows PC
B-rock

Ipod touch won't sync on laptop but different ipod will sync

I'm having some issues trying to sync my wife's ipod touch. She's had it for a couple years and we haven't had any issues with it before. She purchased a couple songs recently and when we connected the ipod a message came up saying there was a software update available for the ipod so we downloaded the update. After we did that her ipod will charge when we connect it but it won't register that it's connected so we can't sync it. Sometimes an error message will pop up saying something about not being able to connect.
I have searched online and tried everything suggested but nothing works. I downloaded the latest itunes update, uninstalled and reinstalled itunes, tried a different usb cable and different usb port and non of that worked. I even hooked up my ipod nano to see if it was a computer issue or ipod issue, my ipod syncd perfectly fine so it's gotta be a problem with her ipod.
I've also restarted the ipod, nothing will get it to sync. The ipod will still work and I've thought about trying to sync it to our my laptop but if I do that then I risk her losing all of her music on her ipod and being stuck with mine if we can't get it to sync with her computer.
I'm all out of ideas, anyone encounter this problem? Also if I bring it into the Apple Store is there anything they can do to try and fix it?
Thank you.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

IPod touch 5 won't sync without restore

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