IPod touch 5th gen. and iPhone 4 will not connect to home Wifi. No issues anywhere else, just at home. iPhone 6 had the same problem, but was able to correct with network reset. Tried absolutley everything the boards say and nothing works. Help.
Brand new iPod 5 and periodically will pick up our home Wifi, but when it loses it, it's impossible to reset. Says "incorrect password" and it is the correct password. No issue at all with Android devices or anything else on Wifi. Only the iPod and an iPhone 4. My iPhone 6 had the same issue, but I was able to correct it by resetting the network. This "fix" doesn't work on the iPod or old iPhone. Just keeps saying "incorrect password" no matter what you do. Connection has been reset, passwords have been changed... Nothing fixes it. And both are operating on the latest iOS update. I just updated it. Still doesn't work. How crazy.
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network. Yes
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before? no
Try the following to rule out a software problem: (Not clear what you did)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Since it connects to other networks that indicates a problem with your network
Apple Retail Store - Genius Bar
Similar Messages
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my touch 1st gen won't work
everytime i connect it. it says This ipod cannot be used because the Apple Mobile Device Service is not started.
what do i do?The following document is worth a try with that one, carrie:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I have an ipod touch and it will not connect to my wifi. It has in the past but now it will not even give me the option to connect?
Did you just update to BUGGY OS 4.x???
All the updates starting with OS 4.x have completely screwed up most iPod Touch', especially older models like Gen 2 and 3.
Inability to connect to any WiFi.
Fluctuating WiFi signal no matter how close you are to the AP.
Drastically shortened battery life, even when in sleep mode.
And Apple hasn't done a **** thing since irritated owners have complained about it since the middle of 2011!!
(I am one of many thousands affected!) Look at older threads by searches of "Fluctuating WiFi", Terrible Battery Life, for the Touch and iPhone.
This is why I bought an Android tablet instead of an iFad this Xmas. Non-existant Apple support!
iPod Touch Gen 2.
MSi Core2Duo 16" Notebook
HP 15.4" i7 Media Center Notebook
ASUS 10.1" Transformer Android Tablet. -
I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?
you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.
-
my iphone will not connect to my wifi only just started to do this the last 2 days sometimes the wifi turns on other time no often then not it will not turn on could u help ?
Settings > General > Reset > Reset Network Settings.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem is still not resolved, take the device to Apple for evaluation and possible replacement.
Verizon does not provide hardware support, taking the device to them would be a waste of time. -
My ipod touch 4th gen shows that it is connected to a wifi network but when i try to browse safari it doesnt work.please help me out.
I am using wifi from a mobile by using the tethering option.Hi there amalrockzz,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Additional Information
Find information on connecting to a Wi-Fi network.
Some third-party routers may not be compatible with all iOS devices, even after updating to the latest firmware. If your iOS devices can successfully connect to other Wi-Fi networks, contact your router's manufacturer to ensure that your router is compatible with your iOS device.
See recommended settings for configuring your Wi-Fi router for use with iOS devices.
-Griff W. -
i have an iphone 4 and getting to the settings menu is really slow. it takes forever to load, and it will not connect to any wifi
Hey,
Make sure the Usb and Phone Connector are fully pushed in.
If that doesnt work try another Usb Port as it may be faulty.
Jason -
IPod Touch 5th Gen w/iOS 7.0.2 - Delayed 'Passcode' Lock Entry Issue
Hi,
This evening I've updated my iPod Touch 5th Gen from iOS 6.1.3 to iOS 7.0.2 via the 'Over the Air' method, which went well initialy.
Following using the device, upgrading all of the apps and performing a couple of backups to iCloud, I have noticed that there is an issue with entering of the 'Passcode Lock' code to unlock the device. There is a 25 to 30 second delay in me pressing a digit key on the 'Unlock' screen and the screen registering that I've entered a key. Has anyone else experienced this?
I assume that this is an issue brought about due to the security fix that has been implemented within the iOS 7.0.2 update. I am about to submit a Bug Report to Apple regarding this.
At present, I have upgrading both of my iPhone 4S and the iPad 3rd Gen devices to iOS 7.0 and they experience no issues at all - working fine. I guess I will hold off upgrading these two devices at the moment.I've been playing with the iPod, namely attempting to type text - all applications are affected. I hadn't been typing text when I was playing with it. I think the keyboard libraries have been corrupted.
I have updated tge Bug Report and will plan to wipe and restore device using iTunes 11.1. If this is successfull, will use the same approach for the other devices. -
IPod Touch 5th gen - GPS Very Vague / Not Working Well at All
I've been trying to use the NavFree GPS app on my new iPod touch 5th generation.
All I can say is that it sort-of works - in so much as it displays the vague vicinity I'm in within a few streets, however most of the time it just seems to be constantly hunting around for a location and is useless in the car for actual real-time directions - which seem to be randomly thrown out every now and then.
I've tried locating it in numerous places on the windscreen and on the dashboard but it hasn't made any difference whatsoever. Also when using it out in the open in walking mode, it will locate me for a moment then will wander off again and will start to show me standing in numerous different streets and places nearby.
I'm very disappointed at the moment because I purchased the full version with all the extras thinking that I've solved my sat-nav needs, but it's unusable as it is.
Can anyone help me with fixing this?
Cheers.The iPod touch does not have a GPS radio. For location it relies upon the locations of nearby wifi routers that are in Apple database of routers and their locations. Thus, this app/the iPod alone without a real GPS accessory, works very poorly in a car since it really can't see may wifi routers and without a internet connection, can't access the Apple database to try to locate new routers that it finds.
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How do you reset your iPod Touch 5th Gen if you do not know the restrictions password?
I have an iPod Touch 5th Generation and i need to reset it because i am having issues with it not loading basically anything since i did the update. I don't know the restrictions passcode so i was wondering if there was any way to reset it without the password.
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.
- If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
How to reset forgotten Restrictions...: Apple Support Communities
- How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog -
IPhone will not connect to secure WiFi
i have an iPhone 3G. i have had this phone for over a year. recently, this phone will not connect to my home or any other secure wifi network. ive tried 3 other iPhones on my network, and they all connect. i have turned off the security and it connects right up to the network.
i have taken several steps to reset my iPhone. i have restored it from an older backup, as well as restored it as a new device. does anyone have any other troubleshooting steps known.
any advice will be greatly appriciated.
thank you.Are you using MAC address filtering on your router/modem?
http://en.wikipedia.org/wiki/MAC_address -
IPod Touch - 4th Gen - iOS 6 - Unable to Connect to Qwest WiFi
I'm not totally certain this is the place or section to send in a complaint, but in my frustrated rush I will post here regardless.
I have never had any problems connecting to my modem. Until just yesterday.
I left to to go work, and came home to find that my iPod was not receiving a connection from my modem any longer.
I tried connecting my WiFi again only to get the message, "Unable to connect to this network".
I then restarted my modem, left it off for about an hour and then powered it back on. No change.
I've restarted my iPod, Reset Network settings, turned WiFi on and off and it still sends me the same message.
My roomate also has the same problem with his iPod.
I would love input, help, and suggestion from anyone who has either had this problem or knows exactly how to fix it.
Again, this problem DID NOT occur until yesterday afternoon at around 3pm (PST)
Thanks in advance for any helpful advice that will be given.this would be the correct place
https://discussions.apple.com/community/ipod/ipod_touch
apart from that I would make it forget the wifi network and then readd it
if that did not help I would update the firmware of the wifi router -
IPhone will not connect to my wifi.
I cannot get my phone to connect to my own wifi connection. Had this phone since November with no problems, now all of a sudden it will not connect.
Try to reset, but it still will not connect. I am using the correct password. Any suggestions?Hello Iterry, Wifi is definitley an important feature! You mentioned you tried a Reset which means you're defintiely on the right path! Elector provideda great link for troubleshooting the iPhone, as well! Let's try a few additional steps to make sure we get your Wifi connected. While there are many reset options for your iPhone 5C, we do recommend starting with a "Reset of Network Settings" to help in resolving Wifi connection concerns. Here is a link with the steps: http://vz.to/Qt1HVR. Also, have you been able to test the phone with multiple available Wifi Networks? Keep us posted - we're here to help.
TanishaS1_VZW
Follow us on Twitter @VZWSupport -
My iPod touch 5th generation, latest IOS will not turn on or charge.
So i have had this iPod touch since October 2014, i have had this problem once before so i called Apple support and we fixed it. basically, last night my iPod was working fine, but this morning i woke up and find that i couldn't turn on my device, i have left it to charge for several hours in multiple wall outlets and a Macbook port, all it does is say its charging with that annoying battery screen but it wont, i have tried to put the device in recovery mode, but iTunes will not recognize it, when ever i plug in the device to charge, the apple screen shows up fro anywhere from 5 seconds to a minute but will not turn on, i dont know what to do anymore, please help?
See what you missed hee:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
AND
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
IPod Touch 2 gen (16 GB) will not update
My iPod Touch will not update to version 3. iTunes stops in the middle of the process of downloading the update file, and tells me the network connection has been reset. I have also tried restoring it, but the same thing happened and now the iPod will not start. It gives me the "Connect to iTunes" picture. The model is of an MB model. It originally came with an 2.2.1 version.
Any help is appreciated.
I am willing to try anything, except bringing it to an Apple store, because I live in JamaicaThe following document is worth a try with that one, carrie:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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