Ipod touch 5th gen cable

if im under warranty with my ipod touch 5th gen, can i go exchange at an apple store the charger cable that it came with? or do i have to buy a new one

All apple products are covered under warranty. Apple will replace it if you are having problems with it.

Similar Messages

Ipod touch 5th gen says not able to charge when imusing the cable that came with it

My Ipod touch 5th gen says charging is not supported with this accessory when the cord im using is a cable that came with it and the cable is less the 5 days old. i also know the usb slot works for powering the ipod because it was before. i have treid useing different ports on more than one computer but with no luck. any help would be lovely

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT200006 iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..

iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..I also update everything using a Mac mini and latest iTunes version and 8.1.3 iOS on iPod touch any help will be really appreciated also try different computer like a macbook pro no luck.

See if yo missed anything here:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod Touch 5th gen no longer working with Mini stereo...

I have an 'entertainment pack' in my Mini that allows me to connect my iPod Touch 5th gen to the car stereo (via USB & aux in cables) to both listen to it and scroll through my music through the stereo interface. I have had a few problems before with it not connecting but these usually resolved themselves within a day or so and I think were more to do with my lightning to 30 pin adapter than my actual iPod. However, since I installed the latest ios7 update a couple of days ago I cannot get it to work at all and keep getting a message saying 'this accessory is not supported' when I plug the iPod into my car. Any suggestions on how I can resolve this?

Try another adopter, a genuine Apple one
Next:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
Sometimes an iOS update breaks compatibility and you will have to wait for an update to either the car system or to the iPod

My iPod touch 5th gen does not respond properly when charging?

Having real issues with my iPod touch 5th gen touchscreen not responding when it's on charge. Parts of the screen go dead or need several taps etc. Tried removing case etc. made sure I'm using included charger and directly to the mains not on an extension. Is it faulty?

Some other users have reported same problem. I have not heard of a resolution. You can try:
- Using another cable
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierra

Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

My ipod touch 5th gen wont connect to updated itunes but is recognized on my computer, help!

Just brought a new ipod touch 5th gen, and when i connect it with my cable on my windows 8 hp laptop it will recognise it on my laptop in my computer but it won't connect with itunes. I have the latest version of itunes, and have tried reinstalling it three times, along with following the apple help sections but nothing has worked. It connects on other mac, and pc's itunes however and believe it is a problem with windows 8. Anyone having this problem or know how to help? thanks

If you mean playing music from your computer's speakers that that work if you computer can act as a bluetooth receiver (like BT speakers and headphones) since the iPod can transmit music using the A2DP BT profile.
On the iPod go to Settings>General>Reset> Reset Network Settings and try again. You will also have to rejoin all wifi networks

My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES. Maybe this is because of the new release ios 8.1 where after the update it went recovery mode then i didn't restore, i set up a new ipod. What's wrong? Is ths bcoz of ios 8.1?

My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES.
Maybe this is because of the new release ios 8.1 where after the update it went
recovery mode then i didn't restore, i set up a new ipod.
What's wrong? Is ths bcoz of ios 8.1?

How do you do that
lllaass wrote:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have numerous different apple products with the new lightening connector, all of which have broken or stopped working after just short periods of time, I have an iPhone 5C, and iPad mini and and iPod Touch 5th gen?

Hi, I have numerous different Apple products, an iphone 5c, iPad mini and iPod touch 5th gen.
I have had them all for only relatively short periods of time yet the lightning cable has stopped working on all of them?
On the touch, charging has stopped completely?
Is this a manufacturing issue with the new charging system?

Hi, yes I'm using the original apple cables.
This definitely isn't user error nor confined just to me, the devices are used by different people in the home.
On a quick sample around the office (survey of 7 people let me add) 4 of them said the cables had broken on them and had to be replaced.
Having also searched through the forums it appears this is a fairly widespread issue.
It's defo not user error!

My ipod touch 5th gen wont turn on!! Help!!

My ipod touch 5th gen wont turn on!! Help!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Problems after iOS 7.1.2 on Ipod Touch 5th Gen

At about 3 hours ago my Ipod Touch 5th Gen turned off on me. It came back on itself, so I accessed the lock screen correctly put my password in and thats where my problems started.
I put in the correct password it accepted it.
The screen then changed to my background screen colour.
Very quickly the screen went black and the apple logo came on (as if it was turning on)
I repeated the process again and I can not access my home screen or any of the apps. It repeats itself.
I've had all my apps crash on me ever since I downloaded the iOS 7.1.2 update.
On the lock screen I can still access the flash light and both cameras?
What I have tried:
Turning it on and off.
Charging it.
Plugging it into iTunes.
Reset where I hold the lock and home button.
Nothing works.
Its a 32gb Ipod touch 5th gen with about 6gb of storaged unused.
I haven't dropped it or done anything unusual.
At the time it crashed I was playing on Farmville 2 app. This app crashes alot could it have something to do with it?
Please someone help me, I've googled it and can't find any problem like mine on here!
I've only had it 7 months.
Thanks,
Nadia

Then do this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT201412 My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Brand-new iPod Touch 5th gen often freezes win7 while charging

Hi,
I've had a new iPod touch 5th gen for about two weeks now.
I also have a laptop that runs Win7, that has had no problems whatsoever until now, and that has no problems when the iPod isn't plugged in.
Here's what happens:
I plug in the iPod Touch to update files and recharge the battery
All goes well, iTunes sees iPod, battery's charging
Lalala
Bam! Some 15-30min later:
Laptop freezes over.
I have had to manually shut down the laptop more than a dozen times in a couple weeks now.
The iPod is killing the laptop dead. Slowly, but surely, it's happening.
I love my laptop. I NEED my laptop. I otherwise love the iPod too
This happens whether the iPod is ejected, but still charging, or not; whether iTunes is on or not
I unplug the iPod: nothing; laptop still dead.
Sometimes, it happens when I change songs, as I simultaneously listen to the iPod while it charges.
Other times, it happens while fiddling with playlists and tag infos in iTunes. (<-- I am particularly weary of this one, since, it seems to me, the iPod takes a few good seconds to access tag infos/change songs, much longer than, for instance, did my iPod Nano 5th gen, though, understandably, that one did not have an OS)
Other times, it just happens suddenly, with no apparent cause other than that the iPod is plugged in.
Could it be the cable? (any way to find that out without investing in a new cable? )
The iPod runs iOS 6.1.3; the laptop runs iTunes 11.0.5.5.
The laptop is equipped with a fairly new SSD, no HDD [does that matter?!]
Any help/ideas to get these two to get along would be greatly appreciated !! Thanks.

If yo mean the iPod freeze and does some things when charging. other users have experienced that problem. However. I have not seen a reply concerning the resolution.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

My ipod touch 5th gen wont show up in i-tunes. windows 8

when I connect my ipod touch 5th gen to my computer, it wont show up in I-tunes for me to load download or sync. 1 time out of ten it might come up in i tunes. but even when it does, on the summary screen in i tunes it still says ' please connect your device to computer in order to check for updates. so it there but its not! ive tried a new cable, and clearing all my settings on the ipod. un installing and re installing i tunes on my computer. i cant get it to work properly. only started doing this in last couple weeks. before that it was fine! i have windows 8.1 on my computer

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Try the remaining items of:
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Not clear you removed and reinstall ALL Apple software.
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod touch 5th gen cable

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