Ipod touch 5th gen cannot connect to itunes store

i just bought the new ipod touch 5th gen 1day old. when i try to connect to itunes it gives me the pop up 'cannot connect to itunes store."  Internet is working fine and my system is updated to ios6. Please help me.

See:
Can't connect to the iTunes Store

Similar Messages

  • Hi everyone, I have windows 8.1 my ipod touch 5th gen wont connect to itunes no matter what i do any help ?

    my ipod also connected to my laptop just does not comeup under devices in itunes......I have done all the updats and re instilations of all my software and that related to apple and the usb hardrives... i have contacted apple and gone in person with no one being able to help... i have gone through x2 of the itunes recomended things to do on the website.. i have also tried it with 2 lightening chargers and my ipod touch 3rd gen ipod 30pin onld school charger and ipod will also not connect to itunes im running a 36 bit 8.1 software on a hp laptop never had a problem before this...

    There is no supported Bluetooth protocol to connect the iPod to your computer.
    http://support.apple.com/kb/HT3647

  • When trying to install apps on my brand new iPod touch it says cannot connect to iTunes store and won't download the app. Help?

    When I try to download/install an app on my two day old iPod touch a message pops up saying cant connect to iTunes store and it won't download the app. Please help!!!

    Try:
    Can't connect to the iTunes Store

  • IPod touch 5th Gen. not connecting to iTunes over wifi

    Hi
    My iPod touch has suddenly, in the last few days stoped being able to sync with the contents of my iMac over wifi. In the options part when a Device is conected to iTunes, there is a check box which I always have ticked. I have unticked this box and resynced, then reticked this box and resynced, but this has not worked. The only was to get music on to my iPod which I have on my iMac is to connect it the old fashion way with a cable. 
    The iPad mini has stayed connected. Both Devices are running iOS 8.2. I don't know what has done wrong

    Thank you for your swift help. I think you should go to Level 11 just for helping me solve my problem.

  • My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • I have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503

    i have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503 & 2502 errors. some apple software loaded, but it will not let me uninstall it from the machine. any thoughts, about how to get itunes to run on my machine?

    Try:
    Trouble installing iTunes or QuickTime for Windows
    Next try posting in the iTunes forum

  • My ipod touch 5th gen wont connect to updated itunes but is recognized on my computer, help!

    Just brought a new ipod touch 5th gen, and when i connect it with my cable on my windows 8 hp laptop it will recognise it on my laptop in my computer but it won't connect with itunes. I have the latest version of itunes, and have tried reinstalling it three times, along with following the apple help sections but nothing has worked. It connects on other mac, and pc's itunes however and believe it is a problem with windows 8. Anyone having this problem or know how to help? thanks

    If you mean playing music from your computer's speakers that that work if you computer can act as a bluetooth receiver (like BT speakers and headphones) since the iPod can transmit music using the A2DP BT profile.
    On the iPod go to Settings>General>Reset> Reset Network Settings and try again. You will also have to rejoin all wifi networks

  • IPod Touch 5th Gen will connect to computer and display in iTunes, but will not turn on

    I've had my iPod touch 5th gen in a Lifeproof case and was taking some pictures, and lo and behold, the case seal leaked. I got water inside my case and immediately turned my iPod off and placed it in rice. After two weeks of drying in rice in a warm environment, I removed it and decided to try it out again. Much to my chagrin, my iPod would not turn on and could not be placed in recovery mode; I've tried to place it in both recovery and DFU mode, if only for some response, but nothing. It displays no screen image, no error message, nothing. It shows up in iTunes just as normal, with the name, and I can even view the sync menus for the device. However, I cannot access any pictures (my iPod has a passcode that must be entered first, and to enter the passcode I would have to turn the device on, which is so far impossible).
    PLEASE HELP. Lifeproof will replace my case but not my device, and I have several weeks of photos, lots of music, and unsynced apps. (I know I should have backed up more recently, but life gets busy and I wasn't anticipating such a problem).  

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. It could be that the water corroded the contacts so try to clean any corrosion from them.
    - Then charge overnight and try what you did before
    If still does not work:
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs.. They do not fix yours.
      Apple - iPod Repair price
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod

  • Why my ipod touch 4th gen. cant connect to application store? it just keep on loading. ive done rebooting,hard reset. and restore my ipod can somebody help me please....

    i have an ipod touch 4th gen. it cant connect to itunes, apps store? ive tried rebooting, system restore, even erase all my apps.. can sombody help me please...

    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    Can't connect to the iTunes Store
    Does Safari work?
    Have you tried when connected to another network?
    have you restored to factory settings/new iPod?

  • Ipod touch (2nd gen) not connecting to itunes on mac air

    I have an old iPod touch (2nd gen) and want to sync it with my macbook air, but it will not show up on my mac or in iTunes. When connected it is charging so there is nothing wrong with the cable but i do not know why it is not showing up on the macbook.
    any suggestions on what it is and how to fix it will be greatly appreciated.

    iOS: Device not recognized in iTunes for Mac OS X
    - New cable and different USB port. Different conductors/contacts are used for charging and data
    - Try on another computer to help determine if computer or iPod problem

  • New iPod Touch 4th gen. cannot connect to home wi-fi network

    When I launch wi-fi on my new iPod Touch 4th gen. my home network's name is displayed, but after entering my password the iPod is unable to connect - the wheel to the left of the network name just keeps spinning.   The network still functions properly for all my other devices (MacBook, 2nd gen. iPod Touch, wireless printer and my wife's PC) and the new iPod Touch did connect to the network in the Apple Store when I visited yesterday.   I know the password I enetered for my home network is correct because I've checked it in my keychain, and also the iPod did not inform me that it was the wrong password for that network - as it does if I enter another password.
    I have followed the advice given to others - unplugging the Time Capsule and leaving it for 5 minutes, checking that all my software and firmware is up to date, 'forgetting' the network on my new iPod then searching for it again, and have completely restored the iPod - but it still cannot connect to my network.   If my network is functioning properly, and my new iPod was capable of joining the Apple Store's network yesterday, and I am sure that I am entering the correct password, it seems to me that my problem must be due to some network setting that is refusing to allow a new device to connect.   I can't find where that setting might be - can anyone advise?

    depending on what router but hopefully all routers came to this default address....
    192.168.1.1/Wireless_MAC.asp
    from
    >Setup of the Basic Setup you goto
    >Wireless
    >WirelessMacFilter
    also had an idea when i wanna make sure im typing the right one, i would do is tap each letter/# by 1, as in,
    (e.q.)
    here's my ipod 4 and my ipod 2, the pswd is 123456
    ipod 4, i press 1
    ipod 2, i press 1
    ipod 4, i press 2
    ipod 2, i press 2
    and so on till i reach both of them to 6 (1by1) to make sure i get it in there right. saw this on another wall it might depends on what channel your using, but i dont rly think that matters bc i have mine on auto and nvr had a problem.
    i would do this even thou it may sound crazy to others....if i were you this is what i would do
    on your ipod 2Gen
    >Safari
    >address to 192.168.1.1/WL_WPATable.asp
    -(wireless security settings for passcode)
    >tap the box for the password, whatever ur security is i would copy
    -IF WEP
    -copy phrase key and Key 1
    -IF WPA
    -copy phrase key
    >open Notepad
    >under iCloud account Notepad
    >Paste the Key
    >either on your pc/mac or your 2nd Gen, go back to
    >192.168.1.1/WL_WPATable.asp
    >change your Security Mode to Disable
    >goto your 4 Gen iPod Touch
    >goto settings and connect to it, if pswd is still in it then tap forget this network and reconnect to it
    -once connected and got IP adresses
    >goto Notpad under iCloud
    -you should have obtained your recent icloud msgs included the key you pasted
    -once obtained
    >gobk to pc/mac or ipod 2nd gen and re enabled the security and re-paste the key in
    -once router adjusted try to connect to it
    >1st do your 2nd gen and forget this network reconnect to it and repaste the key
    >2nd goto ur 4rth gen from your notes, highlight the key in ur notpad and tap copy and forget this network reconnect to it and paste the key.
    this should work bc i did it myself when i couldnt get connected bc thats almost the same steps i did.
    somtimes i put my name up on here. remeber these names we put as our nickname doesnt mean its our real name or anything like that,
    ~Anthony

  • IPod Touch 1st gen - cannot connect to wi-fi

    Hi,
    Am having a persistent wi-fi connection problem with my iPod Touch 1st gen, which I just bought second-hand. Any advice gratefully appreciated, as I have not been able to find a solution on the forums so far.
    THE PROBLEM
    The iPod detects the signal from my home wi-fi router. When I try to connect, it invariably gives the error message "Unable to join the network [name]". I have 2 laptops and an iPhone running on this network with no problems.
    TROUBLESHOOTING TRIED
    - upgraded to latest version of iTunes
    - upgraded to latest version of iPod Touch software
    - upgraded to latest version of router firmware
    - removed all encryption on wireless signal (no WPA/WEP etc enabled)
    - reset wireless settings on iPod
    - removed all content from iPod & did a full restore & resync
    Please help! Thanks in advance

    I had the same trouble for about a year. Tried everything. This finally did it-
    settings-wifi-other
    manually enter network name, select WEP for security
    enter password once network found
    After this, the network address field was still initially blank, I toggled back and forth, then the address info just appeared, all good after that!
    Everything else was a waste of time
    It may help to clear Safari history and cache first (mine happened to be cleared after the unsuccessful reset}
    Apple called it a hardware issue, and wanted me to send it in. Repair cost was near or more than replacement cost. This all started after 2.2.1 update - my best assumption was that the update over-clocked the wifi, and fried it. That didn't make sense to me, as it could still show the networks.
    Hoe this helps you. The itouch was running 3.1.3 when I tried this last night.
    Hope this helps! Reply back with your success stories!

  • My iPod Touch 5th gen wont connect to my home wifi

    Ever since my iPod Touch 5th generation died, i was unable to connect to my home wifi. i can connect to any other wifi network but it will not show up on my iPod when i am at home. i have tried resetting network settings, and i even restarted it to factory settings. my iPod still wont connect to home wifi. Please help me!

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPad with Retina display connects to my router but my iPod touch 5th gen cannot

    I have tried resetting my iPod touch v5 a couple of times, I have also reset my router. But I still cannot connect wirelessly. My iPad touch connects without a hitch.

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My daughter locked her ipod touch and i cannot connect with itunes how do i fix this

    PLease help she's 8 years old and is driving me freakin nuts. I cannot get on itunes on my computer it does think im online if there is any other way besides itunes or having to go to the apple store please i need to know

    The only way is to connect the iPod to a computer with iTunes  and restore. It may be necessary to place the iPod in recovery mode in order to restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

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