IPod touch 5th gen help!!!

IPOD TOUCH 5th GEN HELP!! Mine just stopped working a few months ago (randomly stopped turning on) and I have taken it in to get fixed but they cant do anything! Is there any way I could remove the memory from it to get my holiday pictures back   please help! I had iCloud turned off and no back up. Thanks, Jane

What is a data recovery company and what do they do? I'm willing to pay a lot for these pictures! haha

Similar Messages

  • I've purchased an audio book on itunes but can't find how to access it on my ipod touch 5th gen - Help!, I've purchased an audio book on itunes but can't find how to access it on my ipod touch 5th gen.  Can anyone offer guidance please?

    I've just purchased my very first audiobook from itunes as I'm driving from the midlands to Newcastle this afternoon.  I thought a book would make the journey more manageable.  But now I can't find how to pay the book back!  I can see it in my itunes library and play in on my computer, but not on my device (which I have synced since making the purchase).  Can anyone tell me where my audiobook is hiding please?  Thanks

    Can you find the audio book by using the Search feature on the iPod?
    Do you have the right boxes checked to sync the audio book to the iPod?
    iTunes: Syncing media content to iOS devices and iPod
    Note you have to check the boxes in Books pane for the iPod in iTunes to sync books in general and another box to sync Audio Books.

  • HT201269 hi I have ipod just purchased a new one ipod touch 5th gen. I also have ipad,iphone how do i transfer old to new without losing all of my stuff, on other devices? help

    hi, I just purchased ipod touch 5th gen.. I have a 4th generation here..How do i transfer my old to new..I have also ipad 2 and iphone 4 plz. help
      I don't want to lose all my infomation from the other devices..phone ipad and ipod touch 4 I think                 
                                                                                                                                                                                 thank you Someone Help julie

    Old to New  http://support.apple.com/kb/HT2109
    jules dee wrote:
    I have also ipad 2 and iphone 4...
    ..  I don't want to lose all my infomation from the other devices.
    These Devices should not be effected.

  • My ipod touch 5th gen wont connect to updated itunes but is recognized on my computer, help!

    Just brought a new ipod touch 5th gen, and when i connect it with my cable on my windows 8 hp laptop it will recognise it on my laptop in my computer but it won't connect with itunes. I have the latest version of itunes, and have tried reinstalling it three times, along with following the apple help sections but nothing has worked. It connects on other mac, and pc's itunes however and believe it is a problem with windows 8. Anyone having this problem or know how to help? thanks

    If you mean playing music from your computer's speakers that that work if you computer can act as a bluetooth receiver (like BT speakers and headphones) since the iPod can transmit music using the A2DP BT profile.
    On the iPod go to Settings>General>Reset> Reset Network Settings and try again. You will also have to rejoin all wifi networks

  • My ipod touch 5th gen wont turn on!! Help!!

    My ipod touch 5th gen wont turn on!! Help!!

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT201412 My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

    My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    and
    try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • My iPod touch 5th gen won't turn on after updating to iOS 8 using the computer,help!?

    On my computer (using windows) I tried to update my iPod touch 5th gen to iOS 8 using iTunes, using this website http://www.gottabemobile.com/2014/09/17/the-secret-to-skipping-long-ios-8-downlo ads-and-problems/ as a guide.
    It kept coming up with this error http://support.apple.com/en-us/HT201442 after the update.
    Now my iPod won't turn on and it shows the charger with the lightening with an arrow above it pointing to the iTunes logo.
    So i plugged it into iTunes but i don't know what i'm supposed to do, any help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Can't activate imessage on my daughters ipod touch 5th gen.  Comes back with "An error occured during activation".  It was working until I updated to latest IOS version 7.1.2.  Can anyone help.

    Can't activate imessage on my daughters ipod touch 5th gen.  Comes back with "An error occured during activation".  It was working until I updated to latest IOS version 7.1.2.  Managed to update Facetime ok but can't do anything with iMessage.  Can anyone help?

    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via bluetooth whenever I try even though both shows that the devices are discoverable. I need help!

    I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via Bluetooth whenever I try even though both shows that the devices are discoverable. I also tried connecting them with my Bluetooth enabled laptop but it also didn't worked. Because of the Bluetooth not working I also can't enable airdrop.

    What model iPad?
    What model computer and OS version>
    AirDrop requires:
    What you need
    To share content with AirDrop, both people need one of these devices using iOS 7 or later, or a Mac with OS X Yosemite:
    iPhone 5 or later
    iPad (4th generation or later)
    iPad mini
    iPod touch (5th generation)
    You also need to turn on Wi-Fi and Bluetooth. If you want to share with your contacts, sign in to your iCloud account.
    Learn more about using AirDrop to share with people using a Mac with Yosemite.
    Use AirDrop to wirelessly share content - Apple Support
    System Requirements
    To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
    In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
    your iOS device needs to include a lightning connector
    your iOS device needs iOS 7 or later installed
    your Mac needs to be a 2012 or later model with OS X Yosemite installed
    Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
    To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
    MacBook Pro (Late 2008 or newer)*
    MacBook Air (Late 2010 or newer)
    MacBook (Late 2008 or newer)*
    iMac (Early 2009 or newer)
    Mac Mini (Mid 2010 or newer)
    Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
    *The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
    For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
    Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
    Otherwise you need an app to pair via BT one iOS device to another iOS device. There may be apps that allow pairing with a Mac computer. The iOS devioces do not have the BT profiles necessary natively to pair with a computer or another iOS device except for AirDrop

  • My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

    My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • TS2771 hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU

    hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU

    If not successful try the ramaining items of
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • TS1702 i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

    i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

    The users guide says:
    Spotlight searches the following:
    Contacts—All content
    Apps—Titles
    Music—Names of songs, artists, and albums, and the titles of podcasts and videos
    Podcasts—Titles
    Videos—Titles
    Audiobooks—Titles
    Notes—Text of notes
    Calendar (Events)—Event titles, invitees, locations, and notes
    Mail—To, From, and Subject fields of all accounts (the text of messages isn’t searched)
    Reminders—Titles
    Messages—Names and text of messages
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsynce all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Jabber Client on iPod Touch 5th Gen

    I'm running the Cisco Jabber client on an iPod Touch 5th Gen and running into an issue with call notification coming across when the jabber app is in background mode.  I get a repeating pulsing on the device and visual notification of a call being presented, but no audible ringtone.  If you bring the app to the forefront, you get the audible ringtone.  Any help is greatly appreciated.                  

    What does Settings > Notification Center > Cisco Jabber show? It needs an alert style of Banners or Alerts.
    Please remember to rate helpful responses and identify helpful or correct answers.

  • My iPod touch 5th gen can't play videos?

    I've had my iPod touch 5th gen since Christmas Eve and I haven't had any problems with it, but a few days ago it stopped playing videos and now - even though I have turned it off and back on and turned the wifi off and back on again - it still can't play videos off any site, Facebook, dailymotion, YouTube, nothing. But I can view webpages and get Internet connection just fine!!
    So if you know what I could do to fix it please help because it's very frustrating!!! Thanks

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

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