IPod Touch 5th Gen NO SOUND!!!!!!

My iPod 5th gen displays & seems to be running but it has no sound, but the sound is perfectly fine when im using earphones.
I have tried the reset and/or restore but doesnt change a thing,
I think this happened 2 weeks after updating to iOS 7, i dont know if it has something to do with updating, just saying.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price                  

Similar Messages

  • So i got the update on my ipod touch 5th gen and when i got it it asked me for my old itunes acount and password, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

    so i got the update on my ipod touch 5th gen and i got asked me for my old itunes acount and password so i can get the back up from icloud, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

    You need to recovery and use it. Sounds like you are running into:
    iCloud: Find My iPhone Activation Lock in iOS 7
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • IPod touch 5th gen jack problem

    Hello,
    So here's the problem. I have a 32gb iPod touch 5th gen and it's working fine until I plugged it into a portable speaker. (THe ones used in PC) The sound that came out had a static background. Now, every time I plug Apple's default earphones into the jack, the sound that comes out is too loud. Adjusting the volume doesn't help. It's as if the earphone had turned into a speaker. What's worse, there's still the static background. It's like tuning on an FM station with really bad reception.
    I've done the ff, and nothing worked so far:
    1. Reboot
    2. Reset settings
    3. Tried 3 different pairs of earphones.
    What should I do. I would also like to add that I can play the music through the iPod's built in speakers without any problems. It's just the jack.

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price if notunder warr aty or if abused. They do not fix yours.
    Apple - iPod Repair price                  

  • Ipod touch 5th gen wont send or receive texts while connected to specific internet

    My iPod touch 5th gen (iOS 8.3) won't send or receive texts from my home internet. iMessage works everywhere else except for at home and I am wondering if anyone else has had a similar problem or if it has more to do with the actual internet connection. Up until a week ago I could send and receive messages but out of nowhere it stopped working. Everyone else's Apple devices (primarily iMessage) in my family work fine but my iPods iMessage won't work.
    Safari works and all of my internet required apps work as well excluding iMessage.
    If anyone has a solution or advice it would be much appreciated.
    I've tried resetting my settings, network settings, signing out of my Apple ID, and making sure I have the correct time and date. I have reset my interent multiple times too.
    Thanks.

    Sure sounds like that the networks is blocking the ports required by Messages. See:
    Using FaceTime and iMessage behind a firewall

  • IPod Touch 5th gen headphone jack and battery not working properly

    Yesterday my iPod touch 5th gen's battery started draning at an incredible rate. Won't last longer then 1 or 2 hours now. And add onto it the headphone jack stopped working properly. It's now only plays in one ear, it's all static over the sound it's supposed to play. I baby my iPod. This all happened out of the blue. What do I do to fix it?

    Saraa22 , the same recommendation was given over a year earlier:
    Try the following to rule out a software problem
    - Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    Saraa22 wrote:
    If anyone has this same problem with their Ipod touch 5g headphone jack. I found a way to fix it. I did everything of the above but nothing actually worked . But this is what worked!
    First reset your Ipod by pressing down the on/off button and the home button at the same time for 10 seconds until you see the apple icon
    Then after it turns back on : Go to settings then press on general. Then press on accessibility  and scroll down and make sure MONO AUDIO is on!
    This will definitely fix the problem.

  • Ipod touch 5th gen issue

    i recently purchased an ipod touch 5th gen and have used it fine, but now i have a black screen.
    it is unresponsive to the home button but if i adjust sound i get the image showing what level the sound is on, and pressing home sleep seems to take pictures.
    i have tried charging it and it makes a sound showing its charging, but doesnt respond in any other way, and connecting to the computer didnt help either
    any ideas

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Ipod touch 5th gen dies within 2 mins of not being pluged in

    i got a ipod touch 5th gen for christmas and it worked great up until the last 2 months or so i will charge it all night and in the morning i will unplug it and check facebook and before i can even open the app it will die and wont turn on until i plug it in again. So whats the problom is it the battery or ios 7 and i didnt get water or anything on it so its not shorting out or anything like that. maybe theres somthing they changed in the 5th gen battery that doesnt work right. someone help!!

    2 Minutes? That sounds like a damage/failure of the battery.
    If you haven't damaged your iPod, take it to an Apple Store for a review. (at the Genius Bar)
    You will get a free replacement.

  • IPod Touch 5th gen no longer working with Mini stereo...

    I have an 'entertainment pack' in my Mini that allows me to connect my iPod Touch 5th gen to the car stereo (via USB & aux in cables) to both listen to it and scroll through my music through the stereo interface. I have had a few problems before with it not connecting but these usually resolved themselves within a day or so and I think were more to do with my lightning to 30 pin adapter than my actual iPod. However, since I installed the latest ios7 update a couple of days ago I cannot get it to work at all and keep getting a message saying 'this accessory is not supported' when I plug the iPod into my car. Any suggestions on how I can resolve this?

    Try another adopter, a genuine Apple one
    Next:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                  
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: Back up and restore your iOS device with iCloud or iTunes
      - Restore to factory settings/new iOS device.            
    Sometimes an iOS update breaks compatibility and you will have to wait for an update to either the car system or to the iPod

  • HT201269 hi I have ipod just purchased a new one ipod touch 5th gen. I also have ipad,iphone how do i transfer old to new without losing all of my stuff, on other devices? help

    hi, I just purchased ipod touch 5th gen.. I have a 4th generation here..How do i transfer my old to new..I have also ipad 2 and iphone 4 plz. help
      I don't want to lose all my infomation from the other devices..phone ipad and ipod touch 4 I think                 
                                                                                                                                                                                 thank you Someone Help julie

    Old to New  http://support.apple.com/kb/HT2109
    jules dee wrote:
    I have also ipad 2 and iphone 4...
    ..  I don't want to lose all my infomation from the other devices.
    These Devices should not be effected.

  • Jabber Client on iPod Touch 5th Gen

    I'm running the Cisco Jabber client on an iPod Touch 5th Gen and running into an issue with call notification coming across when the jabber app is in background mode.  I get a repeating pulsing on the device and visual notification of a call being presented, but no audible ringtone.  If you bring the app to the forefront, you get the audible ringtone.  Any help is greatly appreciated.                  

    What does Settings > Notification Center > Cisco Jabber show? It needs an alert style of Banners or Alerts.
    Please remember to rate helpful responses and identify helpful or correct answers.

  • My iPod touch 5th gen can't play videos?

    I've had my iPod touch 5th gen since Christmas Eve and I haven't had any problems with it, but a few days ago it stopped playing videos and now - even though I have turned it off and back on and turned the wifi off and back on again - it still can't play videos off any site, Facebook, dailymotion, YouTube, nothing. But I can view webpages and get Internet connection just fine!!
    So if you know what I could do to fix it please help because it's very frustrating!!! Thanks

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My iPod touch 5th gen does not respond properly when charging?

    Having real issues with my iPod touch 5th gen touchscreen not responding when it's on charge. Parts of the screen go dead or need several taps etc. Tried removing case etc. made sure I'm using included charger and directly to the mains not on an extension. Is it faulty?

    Some other users have reported same problem. I have not heard of a resolution. You can try:
    - Using another cable
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

    i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

    Try here:
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
    If not successful see the previous discussion on the right side of this page with the green checkmark.

  • If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

    if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
    The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
    it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
    and i hope you understand my problem..
    i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
    -sierra

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

  • I have an iphone 4 and i just bought an ipod touch 5th gen.  I need to sync everything from my iphone 4 to my new ipod touch.  Please read description beloew for further.

    I have an iphone 4 16 gb and got an ipod touch 64 gb because i needed more momory.  i need to sycn everything from my iphone 4 to my ipod touch 5th gen i just bought.  i just downloaded the latest version of itunes as well.  To be honest, the newest version of itunes is hard to use and not as user friendly in my opinion - or i may not know how to use it yet.  Anyways, i tried to backup my iphone to itunes and then restore my new ipod from the backup of the iphone 4, but it only backed up phoyos, contacts, and two other things (games was not one of them).  Then when I restored my ipod, that is all that downloaded onto the ipod as well.  I would really appreciate if someone would be able to provide me with detailed instructions as to how to be able to download everything from my iphone 4 to my ipod touch 5th generation.  Thanks in advance!

    Well first you need to sync your iPhone 4 with your Mac/PC so that it will transfer all your music, apps, podcasts, etc. Then sync your iPod Touch and the media you selected during the sync should be there on your iPhone. If you have difficulty in transferring media from iPhone to your computer, try softwares like TransCopy. They will help in transferring data from your iphone to your computer. Dont forget to check that all the transferred data is in the iTunes media folder so that the iTunes can locate the files. Link to Transcopy software :
    http://www.copytrans.net/copytrans.php

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