IPod Touch 5th Gen Overheating and Wont Turn On

I got my new iPod Touch 5th gen today from best buy. I turned it on, got it all set up, then left it charging for about 30-40 minutes. While I was looking through the features I felt it getting warmer and warmer. Eventually the touchscreen would stop responding for a minute and sometimes shut off. Now whenever I turn it on, it shows the apple logo and then shuts off completely. And when I put it on the charger, it just flashes the apple logo(I presume this is from the charger trying to turn it on, and the ipod turning itself off automatically).
I really want this to be fixed soon because I would like to use this over some long airplane trips i have.

Please help. I cant do anythin!

Similar Messages

  • Ipod Touch 5th Generation overheated now wont turn on

    I have the ipod touch 5th generation. When I charge my ipod i always leave it alone and often have a battery app open. Today however when I was charging my ipod it overheated and now won't turn on. I have left it and it has completely cooled down but still wont do anything. Please help me if you have any idea on what to do. I have tried to restart it and put it into recovery but it wont do anything. when i connect it to the computer it doesn''t show up in itunes or in my computer and nothing will come up on the screen of the ipod. I don't have an apple store near me so would be happy for any advice that could help.

    Try the remaining actions of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    However, I suspect a hardware problem based on the heating and the Genius Bar is very likely required. If you iPod is defective and not abused you will walk out with a replacement.

  • HT201593 The newest version of iTunes deletes all of my iPod Touch 5th gen audible and visual media when I delete or add music or video to my library and add it to my device manually. Why?

    The newest version of iTunes deletes all of my iPod Touch 5th gen audible and visual media when I delete or add music or video to my library and add it to my device manually. Why? I guess the question speaks for itself. I have the latest version of iTunes and iOS 8.2 on my iPod Touch.

    If it's any consolation i've just had a similar thing happen. Went to add a playlist and it wiped 35 gig of music off my iPod touch 64g in a nanosecond. I've got the latest iTunes and osx but do not back up because i keep different styles of music (and loads of it) in separate libraries and devices which i don't want mixed together. All my stuff is burned from cd so it's not lost for good and i've got a hard drive with the "lost" mp3 music on it but even so it will take literally weeks to prune the tracks for my iPod to be the same again. Why do they make it so difficult to manage your music on these things. I have massive amounts of music on my computer so autofill is a disastrous unusable gimmick to me. The whole thing seems to be aimed at 9 year old kids with about 6 mp3's on their phone rather than serious music lovers (for example accessing EQ is a joke let alone the lack of a manual option). I'm a dj and use apple for that reason but to be honest i'm beginning to wonder why. I'm absolutely livid. The weird thing is that my mac still shows the titles of the missing tunes in the 'on my device' window but as my macbook storage display shows no increase i'm pretty sure it's all gone. Nightmare. I have no confidence in this device anymore and could barely use the previous osx 8.2 anyway. Why they have to change it every ten minutes is beyond me. As the old saying goes 'if it ain't broke, don't fix it' but this format just gets more broken every time they update. An absolute disgrace. Why not just drag and drop or delete. No wonder the iPod is said to be a dying device, it's for music, it is not a phone. Not fit for purpose anymore. I can't be bothered to read a massive 'how to use' article every update. Good technology should be easier and more intuitive with each new version. I suppose i'll have to phone apple at my expense to find out what's going on, or maybe that's the whole idea. Very very very not happy.

  • What do i do if my ipod touch screen went white and wont turn off?

    what do i do if my ipod touch screen went white and wont turn off?

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and restore if it appearsin iTunes.
    - If screen still white let the battery fully drain. After charging for an hour repeat the above.

  • TS3694 My ipod touch encountered some water and wont turn on. Is there  anything we can do to get it working again? It says error 3104 when trying to restore it. Thank you

    My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working? It says error 3104 when trying to restore. thank you

    Maybe here:
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Ipod touch 5th generation overheating and now sound is not working properly

    Got an ipod touch 5th gen a few days ago and it has been working well for the first few days, then last night it came up with an 'overheat' message and turned itself off.  I was surprised as it wasn't working particularly hard when it overheated, just plugged into a speaker system playing an audiobook.  After cooling down and recharging the battery, I was able to turn the ipod back on again, but realised this morning when I tried to watch a video on it that there was no sound coming from the internal speaker.  Also when headphones are plugged in the sound is really crackly.  (the level of crackle changes when you change the volume - it is most crackly in the middle of the volume range and clearer when it is louder).  Before it overheated, it had none of these issues.  Also, it now seems to take longer to charge the battery, and the battery doesn't seem to hold it's charge as long.  Is there anything I can do at home to fix these issues (as we live in a remote area)?

    Try the following but I thing your iPod is defective
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    Make an appointment at the Genius Bar of an Apple store if it still does not work OK
    Apple Retail Store - Genius Bar

  • Bought a brand new Ipod touch 5th gen.  it wont activate...what do i do?

    Bought a brand new Ipod Touch 5th gen. it wont activate, what do I do?

    I'm having the exact same problem. I got a new one for my sons birthday yesterday and CANNOT activate it. Anyone know why?

  • My ipod touch 5th gen froze and shut off and won't turn on no matter what I do, HALP

    I went to plug my iPod in and it froze, and then several minutes later went black and I have tried soo many things to get it to turn back on, but it's like it went into a coma. It won't show up when I plug it into my computer and it wont turn on with the power button.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod touch screen went white and wont turn on

    help!!
    the ipod touch went white on its screen and the laptop cannot recognise the ipod it says unknown device! now the ipod wont even switch on
    can any1 help me

    I am not sure if I know enough about iPod's to be able to help you completely but I can offer a few suggestions. First of all, you can try restarting your iPod (by holding the OFF button and the HOME button at the same time for a long period of time.) If that doesn't work then you could try connecting your iPod up to your computer and if it shows up on iTunes you can RESET your iPod. Hope that helped a little!

  • IPod Touch 5th Gen charging cable wont work

    So I got my iPod Touch last year around in November... about 3 months later my lightning to usb cable started playing up on me, (my cable was the one i got in the package BTW)  it would only let me charge in a specific position for about 2 weeks and I noticed some little bumps on the pin point of the charger.. after 2 weeks my cable just completely stopped charging my iPod. So I went back to the Apple store and bought a new lightning to usb cable and i took very good care of it. Now its playing up on me AGAIN! It has only been about 2 motnhs since I bought it and yet again it has those little wrinkly bumps on it. Now my cable has little holes and I have absolutely no clue how it got there. I thought this was just my cable and that I just have bad luck but my friend had the same problem with her lightning to usb cable for her iPod 5 too. I dont think there is anything you can do but I just wanted to make sure Apple has been aware of this incident! Thanks!

    Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    Make an appointment at the Genius Bar of an Apple store. The cable is covered by the same one-year warranty as the iPod itself
      Apple Retail Store - Genius Bar

  • I have an iPod touch(5th gen.) and i was wondering if there is any way to add a phone number instead of my email address

    Is there a way to add a phone number instead of email on ipod touch

    Only if you have an iPhone using same Apple ID for Messages
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

  • Ipod touch 4th gen the bluetooth Wont turn on

    the bluetooth shows 'off' and then sits & 'spins' when i tap it.
    ive re synced, re set, etc I have restored I done every thing I can think of. I have even left it seting for 3 hours and nothing. Please help

    - Restore to factory settings/New iPod if you have not doe so already
    - Have you tried with a BT device that is know to work?
    - If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Bring your BT device.
      Apple Retail Store - Genius Bar

  • Why does my ipod touch 5th gen not charge when plugged into my computer? (it keeps stuttering(lightning symbol next to bettery goes on and off literally every second))

    so I have my ipod touch 5th gen connect and the little lightning symbol, next to the battery on the top left, keeps flashing on and off every second. I don't know what to do and also it doesn't show up on iTunes.

    Hey Ed, Try trouble shooting 101. Do you have a different cable and/or charging device? If so, try the different cable first, then a different charging device. If the problem goes away, I'd say it's the cable, replace it. If with in 1 from date of purchase, Apple will replace for free if the cable is found to be defective. If the problem continues with a different cable or a different charging device, then the problem is with your iPod. With a strong light and a magnifying glass look in the iPod's charging port. Your looking for damage in and around the port. Is the port lose? (shouldn't be). Are pieces missing or damaged? Bent or damaged contact pins can do what you describe. Foreign debris, namely pocket lint or corrosion can also cause charging issues. If you see something like lint, try to blow it out, or if you must use a non-conductive probe, I find a round wooden toothpick works well to carefully remove the lint from the bottom of the port. Just be careful to not touch, bend or damage the gold contact pins on the long side of the port. Also make sure the locking pins on the short ends (looks like two silver bumps, one on each end) of the port are free to move. If you find corrosion, try plugging / unplugging about 12 times to clean the contacts off. If you must use a cotton swab cut to fit, with a drop of 91% isopropyl alcohol on it, you want it damp, not wet, then plug it in and out until the swab comes out clean. You will most likely need several swabs. If you find nothing physically wrong, then try resetting your iPod. If that does not work, restore from backup, last resort, make a backup then restore to new, a full factory restore. If issue continues see your Apple store and have it evaluated for a possible hardware issue. But start with a different or new cable. Good luck, Cheers.

  • How do I sync an iPod touch 5th gen to a computer with an outdated iTunes?

    I just bought an iPod touch 5th gen today, and everything is great except for the fact that I can't put any of my songs from my computer on it!!! :( my computer is an iMac OS X 10.5.8 and I can't update my iTunes to the software needed to sync with my iPod touch 5th gen, any advice please??

    Bradenfrommn wrote:
    ... my computer is an iMac OS X 10.5.8 ...
    any advice please??
    Upgrading to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Other countries...
    http://support.apple.com/kb/HE57
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
    You should now be able to Sync.
    Be sure to make a Backup of your Current System Before Upgrading...

  • Ipod touch 5th gen internal device error

    Hi
    I purchased an ipod touch 5th gen today and have had no luck getting my music onto it from itunes. Everytime I attempt to sync it either reads "internal device error" or "could not sync with this ipod as it was unable to be read from". I have tried restoring it twice with no luck. Help!

    What happens when you try to restore?
    Have yu tried another cable
    Try on another computer to help determine if you have a computer or iPod problem
    Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

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