Ipod touch 5th gen will not sync after windows 8.1 update

ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Similar Messages

  • IPod Touch 5th Gen will not sync all my music.

    I have a 5th Gen. iPod touch, 32 GB. I moved my iTunes music onto another remote HD - the original was about to let go. I the went back to re-sync. Now the device will only sync part of my manually selected list.I have selected 2632 songs (as displayed in iTunes) with only 816 syncing. This is not due to missing music - no warning for that. I have reset the iPod, erased the music separately from it, cleared the iPod completely and reloaded everything. Even a restore from my computer. No go. FYI - No iCloud; everything via USB. Suggestions? Comments?

    Yes, regarding space. When I first reset the memory; it had 3 GB of room. I didn't add any other music or applications.
    Do the non-sync songs play? Well; I thought they did. However, as I try to play them I get a message about not being able to locate the songs. I did change the path in the Preferences section. And - it looks like it found files one I manually told it to look. I'm going to re-sync and see what happens.

  • IPod touch 5th gen is not syncing after ios7 update

    I updated my iPod touch to ios7 and it will not show up in itunes, but I do see it in widows explorer and device manager.
    thanks in advance

    Hello mdbiggio
    The article below will assist with getting your iPhone back to showing up in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Both my iPad2 and iPod touch (5th gen) will not sync to iTunes!

    This is incredibly frustrating.  My computer recognizes both devices (wirelessly AND via USB cable). They connect and successfully sync, but when I check my devices for changes (ie. added music and changes to playlists), nothing has changed. What is the issue here? I bought and imported a CD the other day to my iTunes library no problem; I cannot get it to add to my iPad or iPod. I have tried restarting devices, checking for updates.. nothing helps.

    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod        
    Try syncing using the manual method
    Next would be to restore from backup

  • HT200006 iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..

    iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..I also update everything using a Mac mini and latest iTunes version and 8.1.3 iOS on iPod touch any help will be really appreciated also try different computer like a macbook pro no luck.

    See if yo missed anything here:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    and
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My ipod touch 3rd gen will not sync to pc.itunes file menu sync my ipod is greyed out

    my ipod touch 3rd gen will not sync to pc.itunes file menu sync my ipod is greyed out.and i cant sync or put any new songs.please help me.

    I've gotten the iPod to sync after restoring it and not changing ANY of the music sync settings.  I didn't even click "sync music", I just have it on manual and clicked autofill. 
    After it synced all of the music successfully, I tried to sync a playlist (my recently added), and it's gone bonkers again, it won't sync the playlist's music, or any new music now. 

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Ipod Touch 5th Gen will not charge etc...

    Ipod touch 5th gen will not turn on, charge etc.

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with bad cables.
    - Try another charging source
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
      Apple Retail Store - Genius Bar
    also:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch 5th gen will not play songs correctly

    So I got a new ipod touch 5th gen for christmas.  When I put songs into a playlist and play them they dont always play in the correct order, or sometimes they dont play at all.  I had no problems with it the first week I had it but then all of a sudden it didnt play the music correctly.  It will skip one song and then play another song a second time in place of it.   Then sometimes it will randomly skip the last bit of a song and go to a different one but when I go in and look at the songs being played it says its still playing the song that it decided to skip.  It also will play the songs in a different order than what I put them in along with the previous problems listed ocurring.  Please let me know if theres anything I can do to fix this or if I should send it in to apple or maybe even take it back and exchange it for a different one.  Thanks in advance for any help or suggestions!!!

    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with bad cables.
    - Try another charging source
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
      Apple Retail Store - Genius Bar
    also:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch 5th gen will not turn on- home button stopped working months ago

    Hi,
    So I have a ipod touch 5th gen and it suddenly turned off and will not turn on.
    Okay, I just want to say first I know the answer would be to hold the top button and the home button at the same time until it turns on.
    The thing is, my centre home button stopped workings months ago so I was using the assistive touch.
    What happened:
    I was using my ipod and the battery was almost full. When I tried to use it 10 minutes later it was turned off and I can't turn it on. I tried plugging it on my computer and it will not recognize it.I also tried holding only the power button on top for a while but nothing happened.
    Any ideas?

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC      
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                          
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod Touch 5th Gen will not restore

    I have a brand new IPod Touch 5th Gen and I Tunes will not let me restore.  Am in an endless state of Recovery Mode.  I have the latest version of ITunes installed and the IPod Touch worked perfectly for two weeks after I got it.  Now when I try turning it on, all I see is a black screen and USB cord leading to the ITunes symbol.  I checked in Diagnostics and it says no IPod is detected, yet my IPod shows below Devices in ITunes.  I have tried 20 or so suggestions to fix the problem and nothing works, including holding down Sleep button (turn on) and Home button for many minutes.  Is there any way I can get ITunes to recognize my new IPod in the proper way?  Restoring process in ITunes just does not work.  Thank you.     I believe this Touch has the iOS 6.0.1.

    Try placing the iPod in DFU mode and then try restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Next, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ipod Touch 5th gen won't sync after iOS update

    iPod Touch will not sync after iOS 7 update. It's stucked at "changes are being applied" and won't go past that point. Tried 5 times and got the same problem. I have the latest iTunes installed.
    Any suggestions?

    Try a cold reboot of your phone / iPod. I.e. hold power + home button until it reboots.
    Worked for me.

  • IPod touch (5th Gen) will not work in my 2013 GMC when connected via USB since I upgraded to iOS 8.2

    I recently updated my iPod touch 5th Gen to iOS 8.2.  I use it to play music in my 2013 GMC via USB connection.  Now, when my vehicle's system "detects" my device, it starts playing the song and after about two seconds it just quits.  Help, please.

    Sometimes this works but sometimes an iOS update breaks compatibility, Fir the latter you have to wait for an update to the iOS or the firmware for the car system
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset the car system
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       

  • Ipod touch 1st gen will not sync my apps

    I've just bought my youngest son a cheap second hand Ipod touch 1st gen. I currently run an Iphone 4 and an Ipod touch 4th gen which both sync no problem but this new Ipod will sync everything I have (music, films, books, contacts etc but not the apps. When I click onto the apps section within the new Ipod on iTunes the availabe apps are greyed out and whereas I can click the "sync" box on all other sections there is no response when I click that box in apps.
    Please help me, the other Ipod touch is for my daughter and i can not imaging what will happen come christmas if she has all my apps but my son doesn't. Especially Angry Birds!!!!!!

    - Is the iPod signed into the same iTunes account that purchased the apps? (Settings>Store)
    - Are the apps compatible with a 1G iPod with iOS 3.1.3.  Many apps require a later model iPod or later iOS.l
    - Are restrictions set that prevent add ing apps? Settings>Genera>Restrictions

  • IPod Touch (4th gen) will not sync music after the latest iTunes update

    I'm using iTunes on a PC with Windows 7 and after the latest update (iTunes 11.2.2), it will not sync with my iPod touch 4 (also updated to the latest possible version - iOS 6.1.6).
    Before the update there was no problem with the sync. And this iPod has always been synced only with this computer, and this iTunes library.
    After the iTunes update, several songs on my iPod were greyed out and unplayable (the library plays fine in iTunes).
    Now, when I try to sync, iTunes goes through all the steps, saying it finished syncing, without any error message but there is no actual change on the iPod.
    I've tried deleting all the music on the iPod, to resync the entire music library anew.
    Again, iTunes went through all the steps, finished "syncing" and nothing - and, of course, all the music on my iPod is now missing.
    When I check the "On this iPod" option in iTunes, the entire song list shows up there but appears greyed out and unplayable.
    On the actual iPod device, there is absolutely nothing in the Music app - no songs, no playlists.
    The iPod always shows "no data" in the Music app.
    Sometimes iTunes shows that I have 18GB of music on the device, sometimes it shows 0GB ...at one point it showed "no space available". But it has plenty of space - 23.5 GB of available space out of 32GB.
    To fix this I've tried the following:
    - automatic sync, manual sync, manually adding/deleting songs on the iPod, autofilling and replacing songs;
    - resetting my iPod by holding the (on/off and home buttons) and resetting through the "reset all settings" option on my iPod;
    - reset and restore from backup;
    - uninstalled and re-installed iTunes on my PC.
    - I've run the diagnostics tool in iTunes - all tests passed;
    ...plus various other suggested solutions I have found in the similar topics around here.
    (I've checked and there are no restrictions to the songs, the computer is authorized, etc.)
    Absolutely nothing works and it is very frustrating, as I usually only use the iPod for the music.
    Please help.
    Violet

    Hello, VvioletT. 
    Thank you for visiting Apple Support Communities.
    I see you are experiencing issues syncing your iOS device.  Here are a couple articles that I would recommend going through when experiencing this issue.
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/ts3125
    Cheers,
    Jason H.

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