IPod touch 5th gen won't accept wifi password

My daughter just got her iPod touch 5th gen 32GB (iOS 8.1.1) for x-mas and has had no problems connecting to our wifi until yesterday. It sees the wifi but when we ask to join, all of a sudden, it says "Incorrect Password for (wifi name)... " but i know it is correct. I've tried to enter it dozens of times but no luck. I've also asked other people to enter it but no luck there either. All of our other devices can connect with no problem so I know its really not the password despite the message. Our other daughter got an identical iPod touch at x-mas also and she hasn't had any problems connecting on her device.
I have tried to reset the network settings twice now. I have also forgotten the network & tried to rejoin multiple times - no luck. I've noticed none of the router or IP settings are showing on the device, even though that info does show on my iPhone 5s while its not connected. It's like it see's the wifi but it's not receiving any info.
Please help!

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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See:
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I would start with
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Try:
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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See
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IPod touch 5th gen won't accept wifi password

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