Ipod touch 5th gen won't connect/open with itunes

I just got my ipod touch less than a month ago and it was charging perfectly well until today. At first it didn't want to charge, but I went to device manager and updated the usb cable for the ipod (it says Apple ipod). Now the ipod charges but it doesn't open with itunes instead it opens to a totally different file on my computer. When I go to itunes, I get no response from it.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or              
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

  • IPod Touch 5th Gen won't connect to iTunes

    Hi everybody. I got a new iPod touch 5g and it won't show up in iTunes when I try to connect it. I've reset it, tried a different cord, tried updating both iTunes and my iPod and also have tried everything the Apple support page has suggested (restart computer, soft reset of iPod, etc.). The iPod shows up under "My Computer" as a camera, but under "Devices" in iTunes it doesn't show up at all. I can't attempt a restore or anything that requires using iTunes to fix this problem obviously considering my iPod won't even show up in iTunes, so if you please, don't just reply to this saying "Restore it with iTunes" or "Try syncing it". It's impossible to sync/restore through iTunes when your iPod doesn't actually show up in iTunes. 

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • My iPod Touch 5th Gen won't open. I don't know if the battery is empty or what. I tried connecting it to the computer but it won't start up.

    My iPod Touch 5th Gen won't open. I don't know if the battery is empty or what. I tried connecting it to the computer but it won't start up. I think it just heating up. When I tried to charge it, after a few seconds it it hot. Can somebody help me, please?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The hotness suggests a battery problem
    Apple Retail Store - Genius Bar                                     

  • I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

    i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

    Try here:
    iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
    If not successful see the previous discussion on the right side of this page with the green checkmark.

  • IPod Touch 5th Gen Won't Wi-Fi Sync

    My iPod Touch 5th gen won't sync over wi-fi while the two other iPhones and one iPad in the house will. My iPod Touch 5th gen isn't even recognized in iTunes despite having "Sync with this iPod over wi-fi" checked. The "Sync Now" button is grayed out on my iPod as well. What's going on?

    Maybe:
    wifi sync not working after ios6 update: Apple Support Communities
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

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    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • My Ipod touch 4th gen won't appear in my Itunes, help me?

    My ipod touch 4th gen won't appear in my Itunes. I have the updated itunes and I can play music from Itunes. My ipod says it's charging but again won't appear in Itunes for me to sync music to it.

    Here:
    iOS: Device not recognized in iTunes for Windows
    I would start with:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925Also, turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.

  • Ipod touch 5th gen won't update to ios 8.1

    Hi, i was just wondering why won't my ipod touch 5th gen update to ios 8.1? Whenever i click "agree" to terms and condition, nothing's happening. Mind to help and give any ideas what should i do? Thanks.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and then update via iTunes

  • IPod touch 5th gen won't accept wifi password

    My daughter just got her iPod touch 5th gen 32GB (iOS 8.1.1) for x-mas and has had no problems connecting to our wifi until yesterday. It sees the wifi but when we ask to join, all of a sudden, it says "Incorrect Password for (wifi name)... " but i know it is correct.  I've tried to enter it dozens of times but no luck.  I've also asked other people to enter it but no luck there either.  All of our other devices can connect with no problem so I know its really not the password despite the message.  Our other daughter got an identical iPod touch at x-mas also and she hasn't had any problems connecting on her device.
    I have tried to reset the network settings twice now. I have also forgotten the network & tried to rejoin multiple times - no luck.  I've noticed none of the router or IP settings are showing on the device, even though that info does show on my iPhone 5s while its not connected.  It's like it see's the wifi but it's not receiving any info.
    Please help!

    Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • IPod touch 5th gen won't restore

    Hi
    Brief background:
    My sister got a new iPod touch 5th gen and decided to set a password on it, she then somehow managed to forget the password on the same day as she set it.
    So I looked online (including on here) and it seemed I could just 'restore it' by putting it into restore mode (which I did successfully) and everything seemed to go as expected, until it had downloaded the restore file (iOS 6.0.1 I think) then computer said something along the lines "can't restore as password is on ipod" but all the website I see say that you just connect it up, put it in restore mode, and no matter what it will restore to original factory settings.
    Am I missing something? Please help ASAP as she would really like it working again, and yes she has been told of for doing such a silly thing.
    Additional information:
    I have tired this 4 times, including one time just leaving it plugged in the whole time(instead of unplugging it when turning it off and plugging it back in when Turing it on [at start of recovery process])
    It was disabled for 1 hour, have tired doing recovery process when disabled and when not disabled.
    Both of the above still give the same "must enter password to recovery" type of message.
    As brand new. iPod has not yet been synced with any computer, have tired Apples own ways for this and still get same type message.
    Thanks a lot, hopefully there is a solution, or something (preferably simple) I am missing.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My iPod touch 5th gen won't turn on past the apple logo, do I need to restore to factory settings? If so, is there a way to save my photos?

    I've had my iPod touch 5th gen for a little over half a year now, haven't had any issues until now. Yesterday it randomly shut down, and when I try to turn it back on, the apple logo shows up but the iPod just stays on that screen, it doesn't turn on any further. I think I might need to restore it to the factory settings to get it to work again, but I'm concerned that I'm going to lose all my photos. I found the backup folder in my computer but it doesn't have any files in it. I have over 600 pictures on my iPod and I really don't want to lose them all. Is there a way that I can either get my iPod to work again without restoring, or a way that I can extract the photos without the iPod actually being in functioning condition? The computer doesn't recognize the device when it gets connected via the USB. Thanks!

    - Connect the iPod to your computer and try to make a backup
    iOS: How to back up and restore your content
    - Next reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    and try making a backup again. If you can't then there is no way of getting the info off the iPod unless data recovery company can do it. Not cheap.
    - If photos are in an existing iPod backup (iTune>Preferences>Devices  for iTunes backup or an iCloud backu) then restore from that backup. See the restore topic of:
    iOS: How to back up
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer

  • My iPod touch 5th gen won't turn on after updating to iOS 8 using the computer,help!?

    On my computer (using windows) I tried to update my iPod touch 5th gen to iOS 8 using iTunes, using this website http://www.gottabemobile.com/2014/09/17/the-secret-to-skipping-long-ios-8-downlo ads-and-problems/ as a guide.
    It kept coming up with this error http://support.apple.com/en-us/HT201442 after the update.
    Now my iPod won't turn on and it shows the charger with the lightening with an arrow above it pointing to the iTunes logo.
    So i plugged it into iTunes but i don't know what i'm supposed to do, any help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • I have a problem with my iPod touch 5th gen. When connected to my computer my music playlist will show and play no problem. When I disconnect my iPod from my computer go into my music, my music playlist disappears. Do anyone have a solution. Thank U!

    I have a problem with my iPod touch 5th gen 64GB. When I connect my iPod to my Mac Book Pro laptop my music that I've transferred to my iPod and music playlist will appear in my iTunes my music will play with no problem. Now, when I disconnect my iPod from my computer go into my music, my music playlist and music I've downloaded into my iPod disappears. I reconnect my iPod to my computer, everything shows. Do anyone have a solution I really do appreciate it. Thank You!

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    However, there seems to be a bug in iOS 8 or iTunes 12.1.1 that cause this problem and I have not seen a solution

  • My iPod Touch 5th gen won't turn on

    My iPod touch 5th gen was working fine and was fully charged and then it just shut off and won't turn back on.  There has been no damage to it from anything and there was no reason it should've shut off.  I tried holding down the lock button for a minute and I also tried plugging it in..still nothing.  I can't hold down the home button and lock button at the same time because the home button has been stuck down for about a month.  What else can I try to make it work?

    Turn on without Home/Power Button

  • Ipod touch 1st gen won't sync calendar with mobile me

    all...
    upgraded the mobile me as requested by apple, now my calendar in my ipod touch (1st gen) won't sync with the calendar in my mobile me... connected ipod touch to the imac (newest quad-core i5) and it has the most updated os 3.1.3... help please!!!

    Your iPod touch doesn't support the new MobileMe calendar system. I found this information here:
    http://support.apple.com/kb/HT4264

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