IPod Touch 5th Gen won't connect to iTunes

Hi everybody. I got a new iPod touch 5g and it won't show up in iTunes when I try to connect it. I've reset it, tried a different cord, tried updating both iTunes and my iPod and also have tried everything the Apple support page has suggested (restart computer, soft reset of iPod, etc.). The iPod shows up under "My Computer" as a camera, but under "Devices" in iTunes it doesn't show up at all. I can't attempt a restore or anything that requires using iTunes to fix this problem obviously considering my iPod won't even show up in iTunes, so if you please, don't just reply to this saying "Restore it with iTunes" or "Try syncing it". It's impossible to sync/restore through iTunes when your iPod doesn't actually show up in iTunes. 

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Similar Messages

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    Try here:
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    If not successful see the previous discussion on the right side of this page with the green checkmark.

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    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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    Runs this and see if the results help with determine the cause
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    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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    - Reboot the computer
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  • IPod touch 4th gen won't connect to iTunes?

    I need help. I have a windows 8 computer and a 4th gen itouch black. Whenever i used to connect my ipod to my computer, itunes would open, but a windows 8 little notfication used to come up and say "click here to choose what to do with this device" or something like that. I forget if something else came up that i clicked or if it happened immediately, but now all that happens is when i connect my ipod to my laptop, the windows explorer thing shows up under the "my computer" section and it says apple ipod and i can take pictures out and whatever but its not showing that im connected to itunes. i have the newest updates of both itunes and windows 8. can i get some help please?

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.

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    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • TS1538 my ipod touch 5th gen still wont connect to itunes with all the current software

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    ive used 3 different cables and done all the steps suggested by apple but it still does not connect to itunes
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    http://support.apple.com/kb/HT1212

  • My iPod Touch 5th Gen won't open. I don't know if the battery is empty or what. I tried connecting it to the computer but it won't start up.

    My iPod Touch 5th Gen won't open. I don't know if the battery is empty or what. I tried connecting it to the computer but it won't start up. I think it just heating up. When I tried to charge it, after a few seconds it it hot. Can somebody help me, please?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The hotness suggests a battery problem
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  • IPod Touch 5th Gen Won't Wi-Fi Sync

    My iPod Touch 5th gen won't sync over wi-fi while the two other iPhones and one iPad in the house will. My iPod Touch 5th gen isn't even recognized in iTunes despite having "Sync with this iPod over wi-fi" checked. The "Sync Now" button is grayed out on my iPod as well. What's going on?

    Maybe:
    wifi sync not working after ios6 update: Apple Support Communities
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • HT200006 iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..

    iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..I also update everything using a Mac mini and latest iTunes version and 8.1.3 iOS on iPod touch any help will be really appreciated also try different computer like a macbook pro no luck.

    See if yo missed anything here:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    and
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • How come my iPod Touch (5th Generation) won't appear in iTunes?

    My iPod Touch (5th Generation) won't appear in iTunes. I've never had any problem like this until we got that new charger and USB cord that comes with the 5th Generation. We just barely managed to get it to charge with my HP laptop. Before the device was considered "unknown" and was rejected by my computer, but then I found an article that said to uninstall the USB driver or whatever, and we did so, so now it's able to charge. We got all happy, thinking that it was going to apear in iTunes now, but it's still not there. It's said to be "Apple iPod" whenever it pops up after being connected to the computer, but it doesn't open in iTunes. I tried going under "File" and then "Device", and then trying to sync, but it appears gray and won't let me click on it. I don't know how to get it to open there. Can anyone help me? Please?

    - Reboot the computer
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    Then try again.

  • My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed. What do I do

    My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?

    http://support.apple.com/kb/HT1212

  • I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

    I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

    try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

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