IPod Touch (5th Generation) cannot charge?
I just recently saw an ad on craigslist of someone selling an iPod Touch (5th Generation) for extremely cheap. The catch was the battery could not charge. Considering how cheap I got it, I figured it would be a simple battery replacement or such that I could find online and I would have a like-new iPod Touch. The only issue is I cannot find any solutions to this exact problem. Basically what has happened is, no matter where I plug-in this iPod, I only get the empty battery logo with the lighting bolt underneath. I have tried changing cords, and changing where it gets charge from, (my computer, wall charger, iPad charger) and it does the same thing. I have even tried leaving it charged for over 30-min+ and it still does not charge. I do not know the history of this iPod, but it seems as though I can see 2 very small dents on the back of the iPod. I have attempted all the basic diagnostics on this iPod
The iPod is :
iPod Touch 5th Generation 32GB (Pink)
Any feed-back is much appreciated.
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one $149. They do not fix yours. The dents indicate abuse and thus voids the warranty.
Apple - iPod Repair price
Similar Messages
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My ipod touch 5th generation wont charge or turn on at all,
i upgraded to iOS 6.1.3 and after that my ipod started having trouble charging, at first i though the lightning cable was the problem so i bought 2 more lightning cable chargers and my ipod still would'nt charge, so it died. now the only thing my ipod does is when i try to turn it on it shows the apple logo and then the screen goes off and does it again for a few times and then the screen stays off and my ipod gets really hot but wont turn on for the rest of the day help!!The hotness indicate a hardware problem.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it to Apple.
Apple - Support - iPod - Service FAQ
If not abused Apple will exchange it for a refurbished one at no coast. otherwise the exchange price is $149. -
My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!
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So can someone please help me try to fix this problem? I still have a warranty and the iPod is under a year old. To replace the battery now is ridiculous. It's brand new. I didn't pay hundreds of dollars for my iPod to croak on me after using it for a couple of months.
Any help would be much appreciated. Thank you so much!Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
A Huge Problem with my iPod touch 5th Generation - Cannot Sync or Hard Reset
It's Impossible unless Somebody has a suggestion on how to fix this "problem".
This iPod 5th Generation appears to have a black screen. Whenever i charge it. It goes to charging screen that Battery symbol and the lightning bolt below the Battery symbol. You cannot turn it on or reach to the apple logo. Cannot do a Hard reset (Sleep button + Home button at the same time). It stays as it was. Charging for 5 Hours now...What a big waste. Got this iPod less then a month. Called help to fix the problem at apple store which i have an appointment in 2 days. But if any suggestions would work on my iPod. Then i don't need to go to the appointment.
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Anybody help?Here:
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
or
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod touch 5th generation not charging anymore
I got my Ipod for Christmas in 2012 and it was kept in perfect condition until one little drop that shattered the screen about 10 months ago. The drop never affected the performance of the Ipod in anyway. It worked fine until yesterday when I thought my charger started getting faulty. My friend plugged his phone in and it charged perfectly fine and that left me to think that it is either the battery that is old/ breaking or the charging port is messed up. I've cleaned it out and plugged it in but nothing is happening. I plug in the charger and no charging notification shows up.
See what you missed here:
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Brand new Ipod touch 5th generation won't charge.
Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
PLEASE HELP!
thanks.Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
So I was using my iPod Touch 5th generation and the charger wouldnt charge it and it died then while it was in the process of tuening back on the apple logo dissapeered and it kept on turning on and off so i put it into DFU mode and it said to plug it into itunes to i did and it said i had to restore it to use it but when i tried to restore it it brought up ," Couldnt restore ipod, error code (9) " ..... and i have tried 3 different USB cables and two different computers and USB ports and i have no clue what to do so i would like help from anyone please that would be awesome!!!!
Thank you,
ZacZac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software -
i cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync or add music to my ipod............i thought there was a problem with itunes so i uninstalled it and downloaded the latest version but still the problem continued....the picture below shows how it looks after 28 minutes of syncing........
The picture below shows all the apple software that i have installed- Reboot computer
- Try another cable and USB port
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My iPod touch 5th generation isn't working. I plugged it in last night to charge and now its not turning on or responding to anything. It used to do this thing where it would freeze when it was 100% charged and plugged in and I was using it. I'd just unplug it, restart it (home button and top button) and then it would be fine. That had happened like 5 hours prior to me plugging it in again and then it going totally blank.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
This is very frustrating. Like three months ago my ipod touch, 5th generation, just turns off out of no where. It will be charged and working fine but then the screen goes completely black and I can't turn it on. But then after like a day or so it turns back on and works until it decides to shut off again. And the cycle repeats. I'm scared its going to break for good.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still reoccurs, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPod touch 5th generation battery indicator does not update when being charged (Updated to iOS 8)
Note that the iPod touch 5th generation was updated to iOS 8. When I connect my charger to my iPod touch, for the first time, the battery indicator does not update when connected to a power source. Instead of being charged, it says that the battery is being depleted. Please fix this issue. Thank you!
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
hi!
i have the ipod touch 5th generation and last night i was using like i normally do,but the it just turned off and i thought that my battery died so i put it to charge but im pretty sure that my battery was at least 40% so i found that a little bit odd and when i plug it in it didnt make any sound and nothing showed on the screen. I kind of just ignored it so i let it charge the whole night and the next morning when i woke up the firts thing i did was to check on it. My ipod still wont turn on or charge and tried to connected to my computer but nothing shows up. i will really appreciate if someone could help me.
thank you (:Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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