Ipod touch 5th generation disconnecting when syncing music

My iPod keeps disconnecting and reconnecting halfway through manually syncing music, losing all the progress in the process. I've managed to sync about 300 songs so far by doing them in small amounts at a time, but it is trying to sync the artwork for the songs all at once and it keeps freezing and then disconnecting partway through the process.
It started around the time I updated my iOS, but my brother says he has similar problems with his iPhone and he has an older generation. I've tried using a powered usb hub but that hasn't fixed it. I'm reasonably confident it's not the cable because my brother isn't using the same cable (mine is a lightning cable and his isn't).

- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable.
- Try another USB port
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

Similar Messages

  • My iPod touch 5th generation will not sync music

    I even sent my iPod to the apple technical support department but all they did was send it back unfixed I even asked the apple representative I talked to if they exchange it with a new iPod she said it was possible if the problem did not get solved. And so once they sent it back my iPod is not exchanged or fixed.

    Try this previous discussion:
    "Waiting for changes to be applied": Apple Support Communities

  • Ipod touch (5th generation) won't sync all selected music in itunes.

    ipod touch (5th generation) won't sync all selected music in itunes version 12.0.1.  Under the summary tab, I've selected "Sync only checked songs and videos."  In the music tab, I've selected the various albums and artists I want.  I click on "sync," and some albums sync, others do not.  Often, only some tracks of the selected albums sync.  Additionally, some albums sync that I haven't even selected.  My computer's operating system is Windows 8.1.  Please help - thank you!

    Providing the songs play OK in iTunes on the computer and you do not have any Restrictions set that wold prevent syncing those songs (Settings>General>Restrictions; iTunes purchases only)
    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

    My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

    If you mean the headphones work but the speaker does not:
    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • Please Help Me. iPod Touch 5th generation will not download music from itunes

    My son has an IPod touch 5th generation that he got for Christmas (3 months old :(!  All of a sudden if he is on iTunes and buys a song it won't download. It will say its already been purchased but its not in downloads.  I have soft reset and now finally did the erase all data and settings.  When it started up and i signed into icloud everything started downloading but the music.  If I go into the iTunes app and hit purchased music I can see all the music but when I go to hit specific artists it sits and loads (circle is circling) and won't show me the individual song titles.  I'm sick to my stomach that the iPod is not fixable because I can't afford to buy my son a new one and I haven't finished paying this one off.  Can anyone help me please?   I can add music from iTunes on my computer directly to the iPod when plugged in. So I am assuming this means something is wrong with iPod.    Any help will be appreciated.  Thank you.

    First, don't obsess over it.  If, in fact, there is something wrong with the iPod, it's still in warranty.  Now, I don't know for certain what will fix this for you but here are some suggestions, beginning with one that's quick and easy.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Why mi ipod touch 5th generation disconnect from de wi-fi connection when it autolock??

    So , my problem is when I lock my ipod touch, after 2 or 3 minutes it disconnect from the wifi connection, I just want to know if is there any way to fix it or is a default setting

    Maybe:
    How do I make IOS 6 keep wifi on when...: Apple Support Communities

  • IPod Touch 3rd generation will not sync music

    My 3rd generation 32GB iPod Touch won't sync music. It will not even be able to start to sync. A message "The iPod "Cindy's iPod" could not be synced because the sync session failed to start." It was given to me in August 2010 as a gift, and it was bought from Costco in America. The iPod has been updated to IOS5. I am using a Windows 7 laptop, and this is the very same laptop I have been using to sync the same iPod for the past year and a few months. The last time I was able to sync it was February 26th, 2012.
    When I drag music to onto iTunes to sync it with the iPod, it will not sync, and the song is whited out and has the syncing symbol to the left of it (but not swirling).
    Everytime I unplug and plug the iPod back in to sync it, the songs I tried to sync from before are still white out, and they are still there even after I delete them (and unplug and replug the iPod back).
    I have tried restarting the laptop, reinstalling iTunes, and turning off and on my iPod.
    When I try to restore the iPod, iTunes won't let me.
    Normally, if this happens, I am able to permanently delete the none syncing song from the iPod music library, and resync it by dragging the file from the laptop and putting it into iTunes. I have tried over 10 times, but the same problems happen each time.
    Here is a  screenshot of what I am talking about.
    [IMG]http://i44.tinypic.com/34447pf.jpg[/IMG]
    Here is the URL if the above photo doesn't show:
    http://tinypic.com/r/34447pf/5
    Thank you for your time, and I hope to hear from you soon.

    If you can see the iTunes Media folder inside your Music folder in your computer, put all your songs their and try resyncing everything in your iTunes. It should be able to work as that is what I did to this type of problem before. Hope it helps.

  • My iPod Touch 5th Generation won't sync to my computer

    It'll sync to iTunes but not to my computer (the folder that normally holds all my pictures isn't in the My Computer part). It's never had this problem before. My iTunes also keeps saying "iTunes was not installed properly. If you want to import or burn CD's, reinstall it" or something to that affect. Yes, I've uninstalled iTunes and everything to do with Apple and reinstalled everything like eight times but it keeps on doing it. I've given up at this point because I've followed every step that the support has given but to no avail. But I have noticed one thing: in device manager while my iPod Touch is plugged in, it does get recognized but there is an '!' mark on it. The 'Apple Mobile Device USB Driver' that is normall in the 'Universial Serial Bus controllers' section has moved.
    When I right click on the 'Apple iPod' thing, it shows an error saying "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)". What do I do? It's not all that bothersome but it is annoying. I'm certainly not buying another iPod Touch just to fix this. Much help is appriciated but please don't give me links to those useless support sections where they say to uninstall everything Apple related and then reinstall it because I've done that like eight times.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My iPod Touch 5th Generation will not sync properly

    I plug on my iPod Touch like normal and its backs up all the files, but every time I try to "sync" it, it will not sync properly. I added a few songs (not boughten off of iTunes) and they will not sync on my iPod. My iTunes is up to date and so is my iPod Touch. What is going on?

    Try this previous discussion:
    "Waiting for changes to be applied": Apple Support Communities

  • I have a iPod touch 5th generation and when i turn on the device, its white screen with black lines and different colors

    I can turn off the device naturally. But when i turn it on it shows all white with black lines and different colors. Is my LCD screen broken? If it is, can apple fix it?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              
    If not covered by warranty
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price                             

  • I was using some apple earphones on my iPod touch (5th generation) and when I tried taking the earphones out, the tip of the earphones that connects to the iPod ripped off and got stuck in my iPod. If I go to the apple store will they do anything about it

    My iPod won't play music without earphones anymore since the connection is stuck in there. Will they be able to fix it??

    Try:
    Broken headphone jack! 3.5mm dillemma....: Apple Support Communities

  • Ipod Touch 5th Generation overheated now wont turn on

    I have the ipod touch 5th generation. When I charge my ipod i always leave it alone and often have a battery app open. Today however when I was charging my ipod it overheated and now won't turn on. I have left it and it has completely cooled down but still wont do anything. Please help me if you have any idea on what to do. I have tried to restart it and put it into recovery but it wont do anything. when i connect it to the computer it doesn''t show up in itunes or in my computer and nothing will come up on the screen of the ipod. I don't have an apple store near me so would be happy for any advice that could help.

    Try the remaining actions of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    However, I suspect a hardware problem based on the heating and the Genius Bar is very likely required. If you iPod is defective and not abused you will walk out with a replacement.

  • Ipod touch 5th Generation restoring issue

    So my sister forgot her password to her Ipod touch 5th Generation, but when I try to restore it, it wants to take 9 hours to update the software first. Is there any way around that?  Any help is appreciated

    No. When you restore via iTunes the latest firmware is reinstalled. If the latest firmware is not already on the computer it has to be downloaded.

  • I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

    I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

    Hello, peppertwist. 
    Thank you for visiting Apple Support Communities. 
    When receiving the not enough space alert, he is the best article to go through. 
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Cheers,
    Jason H. 

  • IPod touch 5th generation skips songs and stuck on sync

    I just bought a brand new ipod touch 5th generation today after my little over a year old 4th gen had an issue with software affecting the battery.  Now, after syncing my library to the new ipod, and updating to ios 7.0.3, there are songs being skipped and when I try to sync, it gets stuck on "waiting for changes to be applied."
    I am so upset because I spent so much money to replace one faulty product with another. 
    Does anyone have any information on how to fix this problem? 

    Troubleshooting songs that skip
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

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