Ipod touch 5th generation keeps turning itself off

When the ipod is plugged into the charger it works fine. As soon as you un-plug it from the charger and start to use it - it randomly shuts itself off.
The battery is fully charged.
Is there a fix for this?

Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                                              

Similar Messages

  • My iPod touch 2nd generation keeps turning the volume up and then turns off, by itself randomly. Please help!!, My iPod touch 2nd generation keeps turning the volume up and then turns off, by itself randomly. Please help!!

    my iPod touch 2nd generation keeps turning the volume up and then turns off by itself randomly. Please help!

    Try the standard fixes in order:
    - Reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Restore the iPod to factory defaults/new iPod
    - Make an appointment at the Genius Bar of an Apple store.

  • Mi ipod touch 5th generation randomly turned off and it wont turn back on or charge. what should i do?

    hi!
    i have the ipod touch 5th generation and last night i was using like i normally do,but the it just turned off and i thought that my battery died so i put it to charge but im pretty sure that my battery was at least 40% so i found that a little bit odd and when i plug it in it didnt make any sound and nothing showed on the screen. I kind of just ignored it so i let it charge the whole night and the next morning when i woke up the firts thing i did was to check on it. My ipod still wont turn on or charge and tried to connected to my computer but nothing shows up. i will really appreciate if someone could help me.
    thank you (:

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Why does my ipod touch 5th generation spontaneously turn off

    My iPod touch 5th gen recently did the latest software update, just yesterday. Then this morning, while battery was fully charged, it spontaneously turned off. I had just looked at my email like 2 minutes previously, then when I picked it up again and hit the home butten, nothing. It had turn off and we had to do the reset by holdint the home button and power button at the same time to get it to turn on.  Is this a software update glitch?  It has never done this before. Or is there something wrong with my iPod?

    Things like that just happen some times.  If it recurs
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • IPod touch 5th generation not turning on

    Hello, my iPod Touch 5th gen will not turn on. When I woke up, it would not switch on from pressing the home button or holding down the top button. Last night, it was working when I put it on the charger. The only change that I had made to the iPod was that I put the newer model of headphones in and left them there overnight, but I don't think that would have caused any problems.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT201263 My iPod Touch 4th Generation keeps turning on and off repetitively.

    I've tried using the home and sleep buttons to turn it off but when it turns off it just turns back on when I plug it into the computer. No way I can seem to fix it and I couldn't find a solution.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch 5th generation keeps wifi signal for 10-30 minutes and then just stops working.

         I've had my ipod for about a month now and it worked fine up until this week.
    This week I noticed probelms with the wifi. I would be just on facebook or browsing the web and the wifi would just stop working. Every time I turned wifi off and the on again it would give me about 5-10 more minutes of wifi before I had to do it again. I've never expeiranced this with my other 4th generation or 3rd generation ipod touches. The wifi itself is not the probelm because it works just fine on my laptop. Today I updated my software and the probelm was not resolved.
         I need help sould I got to the Apple store and have them check it out?

    Does the iPod have the problem with other networks?
    Do other devices work OK?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - DOes the router have the latest firmware?
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ipod touch 5th generation doesnt turn on anymore help!?!?!

    ok so just last night i was using my ipod touch 5g just fine and all of a sudden this morning it wouldnt turn on so i tought it needed some charge, so i connected my ipod and it still wouldnt turn so i left it connected for a minute to see if it would turn on but when i grabbed my ipod it was SUPER hot. i was freaked out so i disconneted it and left it to cool down for a bit and i connected again after a good 5 minutes and it still wouldnt turn on and it became extremely hot. ive connected it to my computer and opened up itunes but it wont pop up on itunes or my computer it just becames extremely hot and doesnt turn on. i dont know what to do i've only had this ipod for 6 months and it is my first apple product ever and i received it as a gift from my dad is there any way that apple can repair my ipod with the 1 year warrany that apple provides ? im only 13 so can anyone please help me with this problem because i dont wanna know that my dad watsed 300$ for nothing  

    xBlitz714 wrote:
    it was SUPER hot.
    That's a hardware problem. It will be replaced under warranty provided that there is no evidence of abuse.
    Examples of abuse include any attempt to modify the unit, such as jailbreaking.

  • Why does my ipod touch 5th generation completely shuts off even when its charged and then doesnt turn back on?

    This is very frustrating. Like three months ago my ipod touch, 5th generation, just turns off out of no where. It will be charged and working fine but then the screen goes completely black and I can't turn it on. But then after like a day or so it turns back on and works until it decides to shut off again. And the cycle repeats. I'm scared its going to break for good.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still reoccurs, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • My ipod touch 2nd generation keeps taking screen shots by itself and turning off. This is a 'NEW' replacement and is less than 12 months old. Any ideas?

    my ipod touch 2nd generation keeps taking screen shots by itself and turning off. This is a 'NEW' replacement and is less than 12 months old. Any ideas?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • On my ipod touch 5th generation i cannot connect to the internet i did every step in the help section. I reset the wifi, I turned the wifi off and on and still nothing. I even tried to put it in manually but still couldnt connect

    The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then:
    Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!

    I bought my iPod Touch 5th Generation a couple months back and it has been working beautifully. I loved the new design, features, color choices, etc. However, just a couple days ago, my iPod has been acting up. I turned it off one night with a FULL battery (I usually turn it off when I'm not using it) and when I turned it back on in the morning, half the battery was gone. Originally, I assumed that maybe I just didn't swipe to turn it off right. WRONG. I charged it up, used it, and turned it off again for the night. When I turned it on the next day, the battery was practically gone. I tried not to panic, so I just restored the iPod to its original settings. I erased EVERYTHING. Then I charged it for a good six hours. The problem didn't go away.
    This isn't a cheap device. I'm sure you guys know that. The only reason why I think this could be happening could be because of the new iOS 6.1.2 update. I updated my iPod about a week or so ago. And now I'm having this serious problem? That is the ONLY possibility I could think of. And this thing is brand new. I treat it like it is made of glass. Literally. I'm so meticulous when it comes to my things.
    So can someone please help me try to fix this problem? I still have a warranty and the iPod is under a year old. To replace the battery now is ridiculous. It's brand new. I didn't pay hundreds of dollars for my iPod to croak on me after using it for a couple of months.
    Any help would be much appreciated. Thank you so much!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Can I turn the Ken Burn Effect off when using the iMovie app on my iPod touch 5th generation?

    I have an iPod touch 5th generation and I'm trying to make a movie using the iMovie app. When I put an image on there it moves from side to side and zooms in and out. I believe this is called the "Ken Burn Effect". Is there any way that I can turn the Ken Burn Effect off without having to adjust the image position and zoom level to be the same for the start and end points?

    Hello MisfitxCaleb
    Unfortunately, the Ken Burns Effect cannot be turned off in iMovie for iOS. Like you mentioned above, having the photo at the same start and end point is the best way to make it appear as if it isn't moving/zooming.

  • I have a bad idea I might of blown up mu iPod touch 5th generation battery by a mistake, please any suggestions on how i could try and turn it on? It is completely blank and it had full charge before it shut off. In need of desperate help :-(

    I have a bad idea I might of blown up my iPod touch 5th generation battery by a mistake, please any suggestions on how i could try and turn it on? It is completely blank and it had full charge before it shut off. In need of desperate help :-(
    Would be very grateful if someone could get back to me
    Thank you very much

    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch keeps turning itself off

    My iPod touch keeps turning itself off. My iPod is fully updated and charged. When i try and turn it on the apple symbol comes on but a bit later turns itself off again (even when on a charger) what should i do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

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