Ipod touch 5th generation under warranty, audio jack showing problems while listening to music. visited the apple service center and they are refusing to replace the model because of minor dents on the sides which aren't even visible. what should i do?
The dents are extremely minor since my ipod had had a light fall. Is it possible to get the replacement. The service center have refused to replace the model, and they have also terminated the product care without even my permission. Need help with this matter. Have had 3 ipod touch before this one. All with the same audiojack problem. Highly dissatisffied with the product quality and durabilty.
Agreed, but the dents are extremely minor, its not like the entire case is cracked and its coming off, or the screens broken. It's just a slight chip. And ispite it being so minor they have declined the replacement.
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The artwork on my ipod touch 5th generation became scrambled.It is showing completely different image while i play song.But in itunes everything seems perfect.I tried deleting all albums from itunes,restoring ipod,re-sync ipod,nothing resolved my issue.Please help me
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
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My new Ipod touch 5th generation that was released in October 2012 does not play video images in tv through Apple tv. It plays the audio of the video, but no images. How can I get it to play you tube videos with images? My Ipad has no problem connecting with the Apple tv and videos play without an issue. Help please!!
RegardsAgreed, but the dents are extremely minor, its not like the entire case is cracked and its coming off, or the screens broken. It's just a slight chip. And ispite it being so minor they have declined the replacement.
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i got an apple ipod touch 5th generation at christman 2012, and sadly after a year of constant use one of my headphone jacks got stuck in the port, so i finally got it out but realised that my headphone port looked damaged, i tried listenining to music but it didnt work,
the worranty is almost out i fear, i would like to know if it can be repaired at apple and if so how much please reply soon or i might have to pay a very expensive price,
ipod touch 5th generation 64gb- Make an appointment at the Genius Bar of an Apple store and find out if it is covered by the warranty. Sometimes/frequenlty your damage is cased by abuse.operator error/accidental damage which is not covered by the warranty.
Apple Retail Store - Genius Bar
If not covered by warranty:
Apple will exchange your iPod for a refurbished one for $88 for 16 GB 5G and $149 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself if you are up to it
iPod Touch Repair – iFixit -
My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?
My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?
If you mean the headphones work but the speaker does not:
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
I have an iphone 4s on my itunes account & added my daughter's new ipod touch 5th generation. Now everything from my iphone is on her ipod & still on my phone too, even my phone # shows up as her ipod. How do I separate the 2 devices? Do I need to reset her ipod? If so when I plug it into the computer won't it happen again?
Don't select his apps to sync.
Your iphone will only sync what you select -
The head phone jack on my brand new iPod touch 5th generation is not working properly
The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar -
I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???
Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H. -
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?
Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?
Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.
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my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?
If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
Regards. -
Why doesn't my lightning to 30 pin adapter support any of my audio my from ipod touch 5th generation
Why doesn't my lightning to 30 pin adapter support any of my audio my from ipod touch 5th generation.on my dock
Have you contacted the dock manufacturer?
The adopter supports audio if the dock manufacturer says the dock supports the 5G iPod.
It may be that the dock does not work with iOS 6.x vie the 5G. Sometimes an iOS update will break compatibility. -
the camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.
Hard reset it and report back...thatll probably solve the problem
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What is the lowest prices for an ipod touch 5th generation yellow
what is the lowest price for a new ipod touch 5th generation 32 gb yellow pink and blue
Google and find out. It is a moving target.
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Do you mean a wall charger?
The min is 500 mA (1/2 amp) (2.5 watts) at about 5 volts DC. Most are 1000 mA (5 watts) or higher and those are acceptable. I use a iPad charger that puts out 2.4 amps (12 watts)
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