IPod Touch 5th Generation Won't Turn On

Well this is what happened, about 5 months ago my brother's charger for the iPod 5 wasn't working, so he tried to fix it himself. When he thought he fixed it he plugged the iPod 5 in to charge, and it instantly "killed" it I guess you could say, so it doesn't turn on anymore. Just recently I was looking into it and trying to find ways to repair it on my own, to see if anything would work. I don't know if what he did just killed the battery and I should just go into the apple store and get a new battery, or what. Please help me out. Thanks!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

IPod Touch 5th Generation won't turn on and the home button is broken, followed the steps from another thread but it's still not working

I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?

Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
Jailbraking the device will void the warranty.
You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

My iPod touch 5th generation won't turn on after the new iOS update

I've just updated my iPod touch 5th generation to the iOS 8.1.1. (or whatever the newest update is) but once it updated, it now won't turn back on. I've tried plugging it into multiple chargers and computers just in case it wasn't charged, and tired turning it on, but all I get is the apple logo and nothing's happening. What can I do? I haven't backed it up this month and I don't want to loose all my stuff. Thanks.

Try the following. It is very likely that the iPod will have to be erased:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
In the future make sure yo backup before updating. I always backup to both iTunes and iCloud before updating .

My iPod touch 5th generation won't turn on or charge and the home button is broken, how do I get it working?

I've tried buying new chargers and plugging them into different outlets around the house but the iPod will not respond to anything. The home button is broken so I can't reset the iPod by holding both the home and lock screen buttons down, and it won't even connect to iTunes when plugged into my computer. How can I fix this issue? The iPod never overheated or anything, and it still had charge left before it quit responding.

Unfortunately for you, the home button is necessary for reset and also to put the device into recovery mode or DFU mode. Since that is not working, and the device is not recognized in iTunes, check the charging port area. There could be dust, lint, etc, that is blocking the connection for charging, and connecting to iTunes. If nothing seems wrong there, then make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location. There is no other option.

My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

My iPod Touch 5th Generation won't play music out loud. Why and what can i do to 'fix' it?

If you mean the headphones work but the speaker does not:
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

My ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything

Get it fixed then, make an appointment with the Apple genius bar.

How come my iPod Touch (5th Generation) won't appear in iTunes?

My iPod Touch (5th Generation) won't appear in iTunes. I've never had any problem like this until we got that new charger and USB cord that comes with the 5th Generation. We just barely managed to get it to charge with my HP laptop. Before the device was considered "unknown" and was rejected by my computer, but then I found an article that said to uninstall the USB driver or whatever, and we did so, so now it's able to charge. We got all happy, thinking that it was going to apear in iTunes now, but it's still not there. It's said to be "Apple iPod" whenever it pops up after being connected to the computer, but it doesn't open in iTunes. I tried going under "File" and then "Device", and then trying to sync, but it appears gray and won't let me click on it. I don't know how to get it to open there. Can anyone help me? Please?

- Reboot the computer
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Then try again.

Ipod touch (5th generation) won't sync all selected music in itunes.

ipod touch (5th generation) won't sync all selected music in itunes version 12.0.1. Under the summary tab, I've selected "Sync only checked songs and videos." In the music tab, I've selected the various albums and artists I want. I click on "sync," and some albums sync, others do not. Often, only some tracks of the selected albums sync. Additionally, some albums sync that I haven't even selected. My computer's operating system is Windows 8.1. Please help - thank you!

Providing the songs play OK in iTunes on the computer and you do not have any Restrictions set that wold prevent syncing those songs (Settings>General>Restrictions; iTunes purchases only)
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

My Ipod touch 2nd generation won't turn on.

My Ipod touch 2nd generation won't turn on, except when I plug it in. When it's plugged in, it works fine, but when I unplug it, the screen turns black. The secont i plug it in again, it shows the apple logo as if i shut it down. When unplugged, it is unresponsive, i've tried everything with the home button and power button, doesn't move, it's just black. I've reset the Ipod, I know it is not a software issue. Sometimes it works, but as soon as i push the sleep button it doesn't turn back on till plugged back in. The battery's bad, but it can still last up to 30 minutes. I don't think it's worth buying a new battery, may as well buy an Ipod 5. (pretty cool)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch 5th Generation won't boot?

I have an iPod Touch 5th Generation. Recently, I plugged it in to charge overnight, and upon awakening it was turned off. It booted fine then, but took longer than usual. The same thing happened even more recently, but now it will not boot. Instead, it remains at the apple logo for over 8 hours. I have tried a hard reboot already. I am able to enter both DFU mode and recovery mode, but they are both recognized by iTunes as recovery mode. I know it must be in DFU mode because the screen is black.. My most recent backup was to my laptop but is EXTREMELY outdated, and it got corrupted. Is there a way to make an encrypted backup while the device is in either DFU or recovery mode? I refuse to restore the device as I would lose over $5,000 worth of information. Any solutions? I am running iOS 7.0.4 and am unaware of any update-- if there is one let me know. My device is NOT jailbroken, but I think the warranty expired a few days ago- ironically just before this happened. Nice timing.

I plugged it in to charge this morning while it was in recovery mode. I just came home to see it in the reboot loop again. I have unplugged it and did the following:
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
Once the Apple logo showed up, I plugged it in to my computer and waited for iTunes to recognize the device for about 15 minutes. Nothing happened, so I could not backup the device.
Since it has a full charge, I would estimate it to take many hours to discharge completely. By "discharge completely", do you mean to drain it to the point where the internal clock stops functioning? I have done this on my iPhone 3G many times, and it fixes most errors. I intend to drain it past the "low battery" image that shows when attempting to turn on the device.

Brand new Ipod touch 5th generation won't charge.

Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
PLEASE HELP!
thanks.

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod touch 5th gen won't turn on or reset and my computer won't recognise it. It's 1 day old and all I did was try to plug it into the speaker system

My ipod touch 5th generation was purchased brand new yesterday. After charging it and loading my music i went to plug it into my icoustic dock which I got as a bundle with the ipod only to have my ipod screen go blank and now it refuses to turn on, reset or get recognised by my computer or itunes. I have the latests software as it was only uploaded last night. Should I be taking it back to the shop? Has anyone else had a similar problem?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What do you do when your iPod touch 5th generation will not turn on, and it isn't in recovery mode?

Today, my iPod touch 5th gen wasn't turning on, but during school earlier today it was working just fine. When I got on the bus, it wouldn't turn on? I got home and I plugged it into the charger and tried to see if it would turn on that way, nope. Also, there would be no way for it to be in recovery mode, because of the fact that the home button is pushed in and wont work. I've had my iPod for 2 years, is it just old and decided to give out?

See this previous discussion
Turn on without Home/Power Button

Ipod Touch 5th generation will not turn back on (won't recharge, and is not recognizable on computer)

I recently bought my new ipod touch 5th gen, and was playing it (browsing on an app) until it randomly shut down without any warning or anything. I thought maybe the battery was low, but I was sure that my battery life was half way and also that it did not give me the "20% low battery" warning. I plugged in my ipod into my recharger just to be sure, but it would not recharge, the screen did not start back up. It stayed pitch black. I tried plugging it into my laptop, still the same thing happened. Furthermore, my laptop did not even recongise it at all. I'm not sure what is wrong with it. I even left my ipod plugged in for some time now, and still it appears to have the same pitch black screen.
Please help, thank you. I appreciate it!

Try charging the ipod touch on a wall charger and make sure the outlet is working. And leave it there for 10 minutes.
Or try holding the power and home until apple logo appears.

IPod Touch 5th Generation Won't Turn On

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