IPod Touch Address book sync problem

new contacts which has been generated with my iMac address book does't sync with iPod touch. I'm using iTunes 10, iPod OS 4.1, iPod touch 2nd generation, 18 month old iMac (10.6.4).
iCal is synchronizing without problem, I use german operating system.
Is there a solution for this problem?

I just downloaded itunes 10 and threw a bunch of movies onto my ipod. I went to go watch them today at work and it says there is no video and no music on my ipod. but when i look at General>About> there are no songs no videos but there is only 178 mb avail on a 16gb ipod. so the Ipod is full but nothing is showing up. any ideas?

Similar Messages

Address Book Sync Problems - 8530 and Outlook 2007

This has been a nagging problem for me for quite some time. Here's my current status:
Curve 8530 on Verizon Wireless
Access to Corporate resources and email via BES
I also access Gmail from the device
Right now I am not synching over the air - that has never worked. I'm using Desktop Manager, and recently downgraded to Version 5.01. When I connect the device and configure for Address Book sync the application starts the process, then craps out without synching. I've rebooted the PC, reloaded the application without success.
And right now the device's address book is blank. Any ideas?

Hi and Welcome to the Forums!
Given that you are on BES, why in the world are you putting up with it's non-functionality? With BES, you should be receiving Over the Air (OTA) sync of email, contacts, calendar, tasks, etc...no need whatsoever to synchronize to Outlook via USB tether. If that is not working, then you should do one of two things:
1) Talk to your BES admins and have them get it working properly for you...you are missing a lot!!!
-- OR --
2) Talk to your carrier about changing your data plan and dropping BES -- you are paying extra for a service that you cannot even use!!
Once you decide which path you wish to pursue, let us know.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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IPod Touch (yet another) syncing problem contacts, address book

I have a new 2nd gen Touch 8g. I am trying to sync to my MacBook Pro. Would like to sync all my contacts and calendar info from my old Palm, but that is not my question today. I am unable to sync my Address Book and iCal information to Contacts and Calendar on the Touch. Specifics:
- OS X is 10.5.6
- iTunes is 8.1, recently updated
- iTouch software is 2.2.1, recently updated
- Address Book is 4.1.1
- iCal is 3.0.6
I can "sync" using iTunes. It backs up the Touch. It syncs the music. It doesn't sync the Address Book or Contacts properly.
History:
- At first, I set it to sync the Address Book and Contacts (not Calendar and iCal). It would go through the sync process until "Updating Contacts with..." It would hang there overnight. This happened when there were 200+ contacts in Address Book on the Mac but none on the Touch. I cancelled after overnight hours and found none on the Touch.
- Deleted all Address Book contacts. Now there were none on either Mac or Touch. Still would spin the "Updating Contacts with..." for hours.
- Set iTunes to sync both Address Book and iCal. Added 1 simple contact in Address Book. Added 1 event in iCal. Synced. The sync completed but nothing was transferred between the Mac and the Touch.
- Added 1 contact in Contacts on Touch and 1 event in Calendar on Touch. Synced. Each still had 1 contact, 1 event, but not the same ones.
- Set iTunes to replace the information on the iPod (one time). The sync completed, and erased the contact and calendar event on the Touch, and put the 1 iCal event onto the Touch (yea!) but not the contact from Address Book (boo!).
- Tried multiple more times. I can add a calendar event on the Touch, but it never appears on iCal on the Mac. I can add a contact on the Touch or in Address Book on the Mac, but the two never sync up to show on the other.
Other details:
- I don't use Google Contacts or Calendar
- I don't use MobileMe (or really know what it is yet)
- I did use iSync to try to sync all my Palm info (not successfully), but stopped trying and reset the sync history, just in case.
- I don't use USB hubs, and I do the sync with just the Touch attached via the cable it came with directly into the MacBook Pro.
- I've read hundreds of posts here and elsewhere. I've restarted programs multiple times. I've updated software. I've tried following the advice of all the posts I could, even if they weren't precisely what I was experiencing.
Does anyone have any brilliant ideas as to what I should try next? I bought this thing to replace my Palm as my PDA, but it won't be any good unless I can sync the darn thing. I've been working on this for almost 3 days straight and am going bug eyed reading all the info on the web. ANY help would be appreciated!
Thanks!

I managed to get the sync to work after much shutting down and restarting, of programs and the computer. I cleared the iSync history just in case. I closed programs, etc. Eventually, it just worked and has continued to do so ever since. It is not slow, but rather quick.
All is well.
Now, the conversion from Palm is another story.....

Address book sync problem

I had uploaded my IMAC address book to my new itouch. But because of some problems in the address book (lots of quotes around # and email), I had to fix that (using Excel's trim and clean functions. On the IMAC, I deleted all the contacts in the address book and then uploaded the contacts from the cleaned and trimmed address book fields. It loaded fine.
But when I tried a sync, it actually goes to what appears another account (my wife's) and loads that. I can't seem to get to to sync to my new address book. How do I force a sync?
John

On October 18, 2007—with less than 24 hours notice for most users—Apple announced that .Mac synchronization services would change substantially to accommodate Panther users. Here is the text of that notice, which many users apparently did not receive:
"Dear .Mac member:
Due to improvements being made to .Mac Sync on October 19, 2007, please note the following changes.
Mac OS X version 10.4 Tiger users:
To ensure uninterrupted service, you must be using Mac OS X version 10.4.10. To check which version you’re running, select About This Mac in the Apple menu. If you are not running version 10.4.10, click the Software Update button and install the update to 10.4.10.
Mac OS X version 10.3 Panther users:
To accommodate new enhancements, .Mac Sync will no longer support syncing of calendars between a Panther-based Mac and a Mac running Tiger or Leopard. Syncing calendars between Mac computers running Panther is unaffected.
These changes will help enable .Mac Sync to do more than ever. Thank you for your patience, and thank you for being a .Mac member.
That was ten days ago, and .Mac synchronization services are still undergoing 'maintenance.' There is not announced date by which stable, familiar service will be restored.
You can check the main page of .Mac to determine when the amber LED labeled Sync returns to green, or survey the this forum for information about service restoration. You'll see a previously updated status note at the top of the forum change when service is restored.

Address book sync problem: Phone #s & emails missing fr. iPhone

When I sync, I overwrite the iPhone address book and calendar with the one on my computer. I choose 'Replace information on this iPhone.'
Suddenly, none of the emails or phone numbers are showing up in the address book records on the iPhone. All the records are there, they're just missing the phone #s and emails. The phone numbers and emails are on the computer version of Address book, and other changes in the name and notes fields for each record are showing up.
Any ideas what could be causing this and how to fix it?

I'm not sure what you mean. When I look in the Address Book, I see the email addresses for each of my contacts, but the problem is they aren't syncing to my iPhone. Do you know how I can resolve this???

IPhone to address book sync problem - bidirectional?

I have just bought a Mac and I want to sync all my contacts from my iPhone into Address Book.
When I went into iTunes and ticked Sync Address Book contacts, the one contact I had in Address Book appeared on my iPhone, but none of my iPhone contacts were in Address Book. I thought the sync was supposed to be bidirectional? I am new Mac user, I am just doing something stupid?

OK, do this:
Launch isync from your applications folder, make sure itunes is NOT running. In isync, under preferences, click reset sync history. Give it a minute to run, then reboot your computer. Launch itunes, under preferences, disable auto sync when an ipod/iphone is connected. Connect your phone, DO NOT SYNC, control click the phone in the device pane & select reset warnings. On the info tab, make sure there are checks in the boxes labeled "Sync Address Book Contacts" & "Sync all Contacts". Once this is done & confirmed, sync. This should regenerate the merge or replace prompt, select merge.

Address Book Syncing Problems and Won't Restore

I sync address book between two computers using .mac, and also publish it for another family member to use. This was working fine under Tiger, but I've recently noticed some issues in Leopard. Occasionally, instead of merging records, it will double them up. This morning, I noticed I had twice as many contacts as I should. For some reason, it added my entire .mac address book again back to my computer. Other times it had done that with only a few of the contacts.
Fortunately, I had done an Archive my address book just the other day. Unfortunately, it didn't help. I went to restore from the Archive using "Import" and "Address Book Archive". It warned me it was about to replace my entire address book with the Archive, but then nothing happened. All my contacts disappeared, but then all of them came back again, still doubled. I know it was not doubled when I did the archive, so it didn't really restore my Archive.
I finally fixed my doubled contacts problem by doing a one way sync from my second computer (which had not yet been affected by this) to .mac and then a one way sync from .mac to my laptop. I then turned off .mac syncing.
Then, a little while later I had 20 more contacts! I realized that this came from the fact that the address book is published and the subscriber has editing rights. But she did not add them. It was again a doubling problem, this time in the sharing function. So I turned off editing in sharing.
All is back now but I won't turn .mac syncing or shared editing back on until I understand what happened.
Anyone else see these issues?

leopard 10.5.1 on macbookpro. instructions to fix missing sync for my treo 650 including backing up (exporting) then restoring the address book. i also am unable to restore.
the backup archive shows 6 MB.
i click import, choose the archive, verify that i want to replace all. the address book then shows only the address that was highlighted before import, still shows 1152 cards, but no other cards are visible. verified the search box is empty.
if i quit and restart address book, the original version of the address book is still there. apparently unable to import address book.
-db

Address Book Sync Problems in Office Enviroment

I am a bit of a Mac newbie so pleas excuse any obvious questions
Problem: the network has about 10 macs running a mix of Tiger and Leopard. They have an address book (about 1200 contacts) set up on .mac (mobileme now I guess) and are having severe syncing issues.
A user will go in and update a contact and then exit. A different user will then go in and update or add a different contact and then the edit made by the other user disapears.
Obviously this is some sort of syncing issue. But I really don't know how to fix it.
Is it a problem between tiger and leopard or what? should they be having that many computers sync with one address book?
Thanks for you help!

Maybe give Addresss Book Server (http://www.addressbookserver.com) a try. I am the developer and have been working on a solution for this problem for some time. Address Book Server let's you distribute your contacts and sync with your own Address Book Server running locally on your network. It support sharing your entire Address Book or a selection of groups. The enterprise edition available for free support SSL for off-site users, as well as provides a friendly web interface to access your contacts remotely or from non-Mac clients.
Disclaimer : I am the developer of this product, so naturally inclined to be biased towards it.

Address Book Sync Problems

When I enter new contact info into address book it won't show up in my iphone or web address book.
System Preferences is checked to sync address book, same with dot mac, the info is not getting through. I've tried everything.
So, why do deleted contacts hang on in .Mac and iPhone? After I've changed and deleted groups there is no change to iPhone groups or .Mac groups. Am I missing something?
Open to ideas.

Hi and Welcome to the Forums!
Given that you are on BES, why in the world are you putting up with it's non-functionality? With BES, you should be receiving Over the Air (OTA) sync of email, contacts, calendar, tasks, etc...no need whatsoever to synchronize to Outlook via USB tether. If that is not working, then you should do one of two things:
1) Talk to your BES admins and have them get it working properly for you...you are missing a lot!!!
-- OR --
2) Talk to your carrier about changing your data plan and dropping BES -- you are paying extra for a service that you cannot even use!!
Once you decide which path you wish to pursue, let us know.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Lotus Notes/Blackberry address book sync problem

I am trying to provide support to one of my companies employees that is using Verizon 9630. His blackberry has 150+ contacts on its address book but after activating in on our BES network it created another address book on the device that is sync'ing with Lotus Notes. We can't just copy those address's from the old BB contacts to the new created with BES activation. If you open the address book on the Blackberry, go to Options, under address books you see 2 Desktops, the old and the new. Unfortunately I can't just active wireless sync for the old one or copy the contents from one to the other. I'm trying to figure out the easiest way to get his address's from the BB to Lotus Notes.
Thanks for providing suggestions.
I did find an article about using another blank device and restoring the address book to it with desktop manager, but he is in another part of US so whatever it is I do will have to be virtual support.
Below is the model, OS version, platform and provider info
Model:
9630
OS Version:
5.0.0.732
OS Platform:
4.2.0.334
Mobile Network:
vodafone NL

On October 18, 2007—with less than 24 hours notice for most users—Apple announced that .Mac synchronization services would change substantially to accommodate Panther users. Here is the text of that notice, which many users apparently did not receive:
"Dear .Mac member:
Due to improvements being made to .Mac Sync on October 19, 2007, please note the following changes.
Mac OS X version 10.4 Tiger users:
To ensure uninterrupted service, you must be using Mac OS X version 10.4.10. To check which version you’re running, select About This Mac in the Apple menu. If you are not running version 10.4.10, click the Software Update button and install the update to 10.4.10.
Mac OS X version 10.3 Panther users:
To accommodate new enhancements, .Mac Sync will no longer support syncing of calendars between a Panther-based Mac and a Mac running Tiger or Leopard. Syncing calendars between Mac computers running Panther is unaffected.
These changes will help enable .Mac Sync to do more than ever. Thank you for your patience, and thank you for being a .Mac member.
That was ten days ago, and .Mac synchronization services are still undergoing 'maintenance.' There is not announced date by which stable, familiar service will be restored.
You can check the main page of .Mac to determine when the amber LED labeled Sync returns to green, or survey the this forum for information about service restoration. You'll see a previously updated status note at the top of the forum change when service is restored.

IPod Touch 4 calendar sync problem

My iPod Touch 4 is set in iTunes to sync the calendar to Outlook, the only option available to PC users. The iPod software and the iTunes software are the latest versions. Outlook is the 2010 version. The iPod calendar works and the sync appears to work fine but when I open Outlook 2010 the calendar is blank. Perhaps iTunes is putting the calendar data in one place and Outlook is looking in another place? Can anyone suggest what I might do to get the two cross-platform programs to work together?
Jeremy

Perhaps this article can be of assistance.
http://support.apple.com/kb/ht1296
B-rock

Z10 multiple address book sync problem

Hi All,
My Z10 is using ActiveSync to sync with Exchange. We setup to sync with personal contact with one ActiveSync account and the shared contact with another ActiveSync account.
The problem we are having is: No matter where we added new contact on the Z10. The new contact will sync with both ActiveSync accounts and the SIM card.
How do we force the added contact to be Sync with personal ActiveSync account?
Thanks,
Tom

There is no way, that I'm aware of, to have the address only added in one contact list and not all of them.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
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IPOD Touch does not sync with Address Book

Hello,
I recently purchased a 16GB iPOD Touch. I synced with itunes on my Mac successfully (10.5.1), however i am unable to get my Address Book to sync with the iPOD
Any ideas - i have enabled iTunes/iPOD to sync with my Address Book when i connect my iPOD, but no joy.
Ideas?
Thanks

I can no longer sync my iPod Touch with my Address Book. I'm not sure if this started after I updated iTunes (now at 7.6.2), but the two no longer sync. I tried clicking the advanced option (Info tab in iTunes) to copy over all contacts to my iPod, but nothing changed. I tried the advice to check only a few groups, and it did remove the other groups. So I tried reducing the # of groups I was using.... Then when I checked sync all contacts again, all the old groups showed up again on my iPod, that no longer existed in my Address Book. Strange! Also frustrating and time-consuming.
I don't think this question is "answered" yet. Has anyone found a solution? How do you notify Apple of this type of problem?

Lack of Address Book Sync

I just got off the phone with Apple Care support. They said "the iPod has always been a one way street" and it only adds contacts from your computer to the iPod Touch not from the iPod Touch to the Address Book.
I was dumb founded by such a stupid statement. I mean I can enter a "calendar item" and it syncs with iCal why nit also address book?
Makes no sense to me at all. Has anyone been able to sync contacts from iPod Touch to Address Book?

Unfortunately you must have been talking to someone on day one at AppleCare. The +iPod touch+ certainly does sync two ways. In fact nowadays I only update contacts on my +iPod touch+ and sync them back to my Macs.
Have you actually tried a sync?
cheers
mrtotes

"Podcasts on the iPod 'iPod touch' cannot be synced ....?????

I'm getting a "Podcasts on the iPod 'iPod touch' cannot be synced because all of the podcasts selected for syncing no longer exist" pop-up when ever I sync.
Here is a post that seems to addressing the same type of error message for a failed music sync but after reading it I'm not making any sense of how it might relate to the a problem with a podcast sync: http://discussions.apple.com/thread.jspa?threadID=1788041.
In a reckless attempt to fix the problem I deleted all the playlists which I created in iTunes, then deleted and resubscribed to the podcasts, and then did a sync. But the error still occurs and no podcasts were added to the iTouch (even though the newly resubscribed podcasts are in iTunes on my PC). I also found that I could download a podcast directly to the iTouch without having to subscribe to the podcast in iTunes. But I'd rather be getting the podcasts via the subscription feature that is in iTunes and then syncing them to the iTouch.
Any ideas what is going on ?
Thank you.

After reading your post several times, I think I understand what you are saying, but can we just check the precise sequence of events, for (let's say) one Podcast episode?
Are you:
1. downloading the Podcast in iTunes;
2. Syncing the iPod and therefore placing that Podcast on the Touch;
3. Listening to the Podcast and then using the delete facility _on the Touch_ to delete that Podcast from the Touch;
(3A. Adding more Podcasts (and/or music) to your iTunes Library;)
4. Performing another Sync and getting the message "Podcasts on the iPod 'iPod touch' cannot be synced because all of the podcasts selected for syncing no longer exist"?
Step 3A may or may not have occurred, it's not crucial. What is important to find out from you, are you deleting Podcasts on the Touch?
Phil
Oh, and by the way, if new Podcast are no longer being transferred to the iPod, has the setting for syncing Podcasts been changed? Look on the Podcasts pane when you connect the iPod to iTunes.
Message was edited by: the fiend

IPod Touch Address book sync problem

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