IPod Touch and AppleTV "bricks" the Music app

Question

I use the Music app on the iPod Touch to send music to an Apple TV.  If I have the iPod Touch transmitting and stop playing music (via "Pause") and I walk away from my wireless connection, I cannot access my Music collection.  The page will display with the last song playing for the AppleTV and lock.  Eventually, it will crash and future attempts to access the Music app will display the blue bar, white background, and black bottom bar before crashing.
I've contacted Apple Support.  I've restored the iPod, unplugged the ATV, and exchanged the iPod.  None of this has worked.
I'm positive that it is something software based.  Apple Support suggests replacing the iPod (which I will do).  However, this does not resolve the issue.
Thoughts? 
Is there someone else that can be contacted that is not a troubleshooter?  I've worked in Customer Service and I know the "we have no idea and we're going to do what it takes to get you off the phone" approach.  The last contact, where I explained what I figured out was the issue, met with silence on their action.  I highly doubt that anyone is going to submit a ticket to have the issue fixed in a future patch.
Thanks.

Answer 1

Solution:  Doing a "Reset all settings" will release whatever hold the app has.  You'll have to set everything up (I did it as a new iPod). 
Restore did nothing to resolve this issue.