IPod touch and iPad not recognized by iTunes or computer

I have both an iPod touch (4th gen maybe?) and an iPad. A few days ago I synched both earlier in the day and no problems. That night I downloaded the latest iTunes update and when I tried to synch both devices nothing happened. The computer will charge the devices but they don't appear on iTunes or the My Computer.
I looked thru the discussion board and I went thru the steps of restarting my AMDS, that didn't work. Then I uninstalled and reinstalled iTunes and Quick Time and nothing happens. iTunes works fine. My library is intact but it won't recognize my devices. I've had my iPod touch for a little over a year and my iPad since this past Christmas with no problems until now.
Thank you.

Thanks for the response but this didn't work for me. I went thru the whole comprehensive set of steps and still iTunes doesn't recognize either device. I'm not sure what else to do. My husband thinks I should restore the computer to an earlier date prior to the last iTunes software update. Not sure what else to do. For now, both the iPod and the iPad work fine. I just can't synch them.

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IPod Touch and iPad Not Recognized by iTunes

When I plug in my iPod Touch and iPad, iTunes does not open, but both devices are recognized by Windows 7. When I open iTunes manually, there is no listing for "Device" at all. I have uninstalled and reinstalled the latest iTunes version several times to no avail. I'd appreciate any advice on what I can do to solve this problem.

Have your tied the troubleshooting here:
http://support.apple.com/kb/TS1495
(iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)

My Ipod touch 4G is not recognized by Itunes and by any computer... what can I do?

My Ipod touch 4G is not recognized by Itunes and by any computer... what can I do?

Take a look at this link, http://support.apple.com/kb/TS1591

My ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord

my ipod touch 4g is not recognized in itunes nor does my comput recognize it !! HELP PLEASE... its not the chord

Did you already try these suggestions? iOS: Device not recognized in iTunes for Windows

IPod Touch and 5G not recognized by WinXP Computers

I am not very good at troubleshooting iPods and I thought this would be the best place to find some help. Thank you in advance for any suggestions.
The problem: I have an iPod Touch and iPod 5G that are not recognized by a Windows Computer. I have tried several troubleshooting steps and I will just outline everything step by step. Neither of the iPods show up in device manager, and when I try the "Run Diagnostics" in iTunes it shows that no iPod is attached. I've made sure the iPod service is running and tried stopping and restarting that also- but the iPod never shows up under Device Manager.
1. I have tried the 5R's several times. Each iPod has been reset 3 times and iTunes uninstalled and re-installed 3 times.
2. I have tried a total of 3 Windows Computers all with the same problem.
3. I did a factory restore on one of the computers just to troubleshoot an OS problem. The restore had no effect. It was a "destructive" restore meaning the disk was formatted- not just a repair.
4. When each of the iPods are connected, the screen lights up and the charging indicator appears.
6. I installed an add-on USB card in the computer I restored- but this made no difference.
7. I have tried restarting the computer with the iPod attached.
8. I am using the same USB cable for each iPod.
That is about all the detail I can think of. Typing this out makes me thing I need a new USB cable- but they are charging ok.
This problem has been going on for about 6-7 months but I finally have some time to try and get it fixed. It would be nice to have some new music on them.
Thanks for any help!
Message was edited by: Elektrobot
Message was edited by: Elektrobot

There are two separate drivers that need to be loaded on your PC. The 5G uses the older driver, and troubleshooting for it can be found in this article: http://support.apple.com/kb/TS1538
The iPod touch/iPhone uses something called Apple Mobile Device Services to communicate with iTunes. This one is a bit different in that the touch/iPhone will not show up on the desktop as a device. For troubleshooting tips, see this article: http://support.apple.com/kb/TS1567
Good luck and write back if your problems continue.

Ipod touch 4g is not recognized on itunes,and will not sync

My iPod 4G will not sync when it is recognized in iTunes, and it will not play some songs that are already on the iPod, and it is not recognized on iTunes now either.

Hi,
You can update the itunes software and check, that should work.If not you can also try to reset the ipod.

IPod touch 4th gen not recognized by iTunes 10.7 64-bit, but any solutions I found online do not work.

Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
Here are some of the things I've done:
- Verified AMDS is installed
- Reinstalled iTunes and Quicktime
- Opened msconfig
- The iPod touch troubleshooting steps
- Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
- Run Diagnostics on iTunes... here are the results:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002AAA5C010D4F78
Current user is not an administrator.
The current local date and time is 2012-10-21 14:50:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {370057E0-093F-49E4-824A-E3DEBED9A51D}
Description:          Microsoft Virtual WiFi Miniport Adapter #4
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {87292AF8-4862-47ED-AECD-64657EE5FBDC}
Description:          Microsoft Virtual WiFi Miniport Adapter #3
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {2F013AEF-26E4-4A15-81B1-D47805867D2A}
Description:          Intel(R) Centrino(R) Advanced-N 6235
IP Address:          192.168.1.7
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Sun Oct 21 14:46:14 2012
Lease Expires:          Mon Oct 22 14:46:14 2012
DNS Servers:          192.168.1.1
Adapter Name:          {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
Description:          Realtek PCIe GBE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-21 14:49:10.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp CDDVDW SU-208BB, Rev SC00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
Any suggestions?

I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows

IPod touch 4th generation not recognized in iTunes

I've used ipod touch trouble shooting on line help and am still unsuccessful in getting iTunes to recognize ipod touch (even though it has in the past on this same MacBook Pro)

- Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Have you reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Tried another computer
- Does the iPod work OK?
- Does the iPod charge?
- Try another cable
- Try another computer to help determine if you have an iPod or computer problem.

IPod Touch 4th gen not recognized in iTunes, read below...

So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle. But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer. So all I really get is the jingle. How do I fix this? I just downloaded the latest iTunes (11.1.1). Thanks for your help!

I was having the same problem, finally figured it out. I am a W8 user. Went to control panel, device manager, and expanded portable devices. I happened to have my iPhone plugged in to a USB port, and it showed up. Clicked on the iPhone, clicked on the driver tab, and updated the driver. Now it connects to iTunes.
شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض
So apparently the driver in my iPhone 4 was the problem. The TS1538 article did not address this issue. I still think it has something to do with the iTunes 11.1.1.11 update, because my phone and my wife's iPhone 4s worked before the update and didn't after the update. My guess is this is the problem many are having right now.

IPod Touch 4th Generation not recognized in iTunes 12

Before iTunes 12, I would always be able to sync my 32 GB 4th Gen iPod Touch (iOS 6.1.6) with no problem at all. After the upload, it is no longer recognized by iTunes. It's connected, but the iPod icon is nowhere to be found. I restarted my laptop, but the same problem occurs. Can I get some help with this issue. Thank you.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IPod Touch 3rd generation not recognized in iTunes

I just recently upgraded my Macbook software to version 10.6.3 because I purchased an iPod shuffle and the newest version of iTunes would not install with my old software. Now my iPod Touch 3rd generation is not being recognized by the newest version of iTunes (10.2). I have already restarted my computer, and shut it down and removed the battery for a minute before starting it up again. None of these things worked. This is the first time I have tried to sync my iPod touch since installing the new software so I am not sure what I need to do.

It sounds like this may be the fix:
http://support.apple.com/kb/TS3540
(Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)

Ipod touch 1st generation not recognized in itunes

I did the itunes update last night and i'm using a 1st generation ipod touch for music for my fitness classes. The device is no longer recognized in itunes after last night's update.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

IPOD Touch Gen 5 not recognized by iTunes

So yeah, my iPOD isn't being recognized by iTunes.
Things I've tried:
- Restarting PC and/or iPOD
- Updating iTunes
- Right click My Computer > Manage > Services > Apple Mobile Device > Stop/Start and Restart Service
Sometimes doing one or many of these things will work. It's annoying to have to do these things whenever I want to sync my music and such. The USB cord seems fine too, when I plug in the iPOD touch a box comes up saying a camera was plugged in. I've never had a problem with syncing my old iPOD Classic. I've always had problems with syncing the iPOD touch, since the second time plugging it in.
OS: Windows XP Pro
iTunes Ver. 11.1.3.8
iPOD: iOS 6.1 (Not wanting to update that anytime soon.)

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

TS1538 iPhone and iPad not recognized by iTunes 11.1

After an update to 11.1 iTunes stopped recognizing my iPhone and iPad. I tried everything I could find on Apple site and generated by a Google search. I tried reinstalling iTunes, restarting Mobile Device Service, uninstalling all the components - restarting and reinstalling itunes. After I uninstalled itunes and all of its components it would not install again. I finally restored my Windows to a oint when I had a previous version of itunes, library wouldnt load because it was already updated to a newer version itunes library, so I deleted it and itunes started - but, of cours, it would not read my iphone or ipad because I already had ios 7 installed. So, I tried updating to new version - couldn't update it. I don't even get any error numbers I could go off - the instlallation just rolls back and tells me that it could not be completed because of an error! What error - I have no idea. Oh, but at least this old version of itunes recognizes that I have an iphone or ipad connected! And I can open photos folder, just can't sync anything to my devices. So, I uninstall alllll of the components of itunes again - every single one of them, delete all contents of temp folder, make sure I have no trace of itunes or apple-anything on my computer, restart it and try to install itunes again - nothing, same thng - starts installing, then at one point all of the progress rolls back and says there was an error installing it. So, I make sure I have no apple and itunes programs left on my laptop, clear temp folder again, restart and restore my laptop. Install itunes, yahoo - it installs! My entire (HUGE) library of music and audiobooks - gone, BUT at least it installed itunes 11.1. SO I connect my iphone and... NOTHING! Went to device manager again - tried updating driver from a foler - error, tried scanning for changed - nothin happened, tried restarting Mobile Device Service - error, cannot restart it. Checked in control panel & I couldn't even see it in the uninstall programs, but I see it in administrative services... So I am lost, I literally tried everything I could think of myself, everything I read on apple support site and everything I found on Google.... And I know for a fact that it's the new version of the itunes, coz previous one works and I would be fine with it and keep it, if it would only read my iphone! Oh, by the way - I have no third party devices installed besides the iphone and ipad. And my WIndows updates are allll the way up to date! This issue started when I updated my itunes after the release of the ios 7.
What do I do now? Get rid of the stupid iphone and ipad??? What's the point of having them if I can't even sync my music to them!!! So upset with Apple! If I could only use their product like any android or windows phone - go to my computer, open the device and put the folders in it! But they will never give this much power to us!
Does anyone has any new ideas on what I could do to resolve this issue?
Thank you!
PS: my husband has same problem with his iphone and ipad... on his desktop computer... So obviously - i'm not alone!

So, an update... I was able to fix my iTunes & connect my iPhone & iPad to it. All it took is a hard drive reformatting & re installation of Wondows 8. Good one, Apple! Thanks for the new iTunes release!

Ipod shuffle will not charge and is not recognized by itunes or computer

HELP, My G2 ipod shuffle will not charge and is not recognized at all by my computer or itunes. it is like there is nothing even pligged in to the usb port. and when i plug in my ipod to the charger my ipod blinks orange 4 times and then stops whats going on?

Is your phone itself working OK?

IPod touch and iPad not recognized by iTunes or computer

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