IPod touch AND iPod classic not detected by Windows 7 or iTunes, but both are charging fine via USB.

I already tried uninstalling and reinstalling all the Apple software on my computer but that didn't help whatsoever. Both devices are fully charged, and I have tried different cables and USB ports, but to no avail. When I check for the driver software in my Device Manager (in various categories, but most importantly, the Universal Serial Bus controllers), it doesn't appear, so I figure that might be the basis of the problem. Is there somewhere that I can download the driver since it's not automatically installing when I plug in the iPods?

Do the USB ports work for for other devices?

Similar Messages

I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging

I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?

Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason

I have a 2cd Generation iPod touch and it will not read on finder or iTunes.

My friend comes to me anything and everything I.T, especially when it comes to his iPod. He came to me the other day, Tuesday to be exact and told me his iPod wasn't showing up on his computer. We both have MacBook Airs as given to us by our school. His charger doesn't work so we used my iPhone charger which has never been a problem before. The iPod used to be his cousins and she upgraded and gave him that iPod. I believe it was synced to a Windows computer. He told me it wasn't showing up but yet it claims to be charging, even giving me the sound when we hooked it to the computer. He hasn't downloaded anything yet, so I soft reseted the iPod by going into settings->general->erase all content and I let it do its thing. Its giving me the USB-->iTunes logo and I know I can't get back into the iPod because it's erased. Huge mistake I made. I let it charge overnight so the battery is fully full. We both updated our iTunes and our computers software. I tried putting it into DFU mode and it dosen't do anything. I turned it off and plugged it in and it comes on, but still dosen't read on iTunes nor Finder. I tried deleting apple mobile sync but its not even a source on my computer. Im usually good with finding things & I don't give up until I fixed it. When it comes down to me posting in forums, that means its serious lol, please, I need help. Help Please!
p.s: because I reseted it, I am not able to figure out what operating system it's in and cannot figure out its last update, as a fyi.

If it never worked before for your friend, it could be broken (or was working unreliably). There may be a reason your friend's cousin gave it away.
If it does not appear in iTunes, what you can try is more limited. It did operate by itself (when disconnected), correct, although it may now be erased? So it still charges when connected?
Also, you are connecting it to a connection that definitely works with your iPhone, right? So we can rule out iTunes, the Mac's USB port, and the docking cable as reasons the iPod is not connecting.
If you have not already, you can try resetting the iPod while it is connected to the Mac (with iTunes running)
http://support.apple.com/kb/HT1430
Also, this forum category is actually for older (music player) iPods. You may want to summarize what you know so far and ask the question in a new topic here
https://discussions.apple.com/community/ipod/ipod_touch
which is the forum category for iPod touch. More iPod touch users are likely to read your question there. I could request that this topic be moved there, but a brand new questions will be read more often.

HT1296 I have a 2nd Gen iPod Touch and it does not sync with the new iTunes please is there a fix coming?

I Have a 2nd gen iPod and it will not sync with the new update of iTunes is there a fix coming for this or not I'd hate to have to buy a new iPod if I don't have to

Have you tried syncing manually using the manual method included in
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Was the iPod previously synced to another computer/iTunes library?
Next wold be to retore from backup.
iOS: How to back up

IPod Nano 4Gb (2nd Gen) not detected by Windows or iTunes

I am hoping someone can help me with this as I am at my wits end.
When I plug my iPod into the usb port, it begins the charging process, but neither windows, nor iTunes will detect any new devices. I have tried the 4 R's (the fifth needs a connection with iTunes), putting it into disc mode, and even on 3 different windows computers, but no dice. To save the no doubt normal questions, The usb ports are 2.0, and brand spanking new, which i have tested sucessfully with other usb devices, so I know it's not the usb port. I have the latest drivers & updates installed, and the latest version of iTunes also installed.
Other potentially useful info:
The model is iPod nano 4bg alu 2nd gen
It's not new, i was given it as a gift by a friend who upgraded to the video model.
Though I can't be sure, I suspect that the dock cable isn't an apple product. Given that *very few* places where I live sell official iPod accessories, it is difficult for me to check.
Like I said, i really hope someone can help me, I really don't know how long i can go listening to my friends rather dubious music tastes...

hi,
try the following article my friend...it will definitely resolve your problem..
http://docs.info.apple.com/article.html?artnum=302420
http://docs.info.apple.com/article.html?artnum=61711
Regards,
Sam

IPod Touch/Phone 4gens No Longer Detected in WINDOWS MY COMPUTER but OK in iTunes

Since I have not found help online regarding the above situation I'm looking for help accordingly. For most folks it's iTunes not detecting i-Devices, but my situation is unique.
It started last night after I was on the phone for hours with Norton regarding error messages I was getting with Internet Security. Those issues have been resolved.
Again: iTunes detects and interacts successfully with ALL my iDevices. Windows Vista > My Computer no longer does.
Please help.

Just now I performed the following:
Turned off and turned back on AMDS(Apple Mobile Device) Service.
Disabled Norton Internet Security, and tried checking if Windows would see my devices.
For anyone who has Windows Vista you are familiar with the notes that play when you plug in a USB device: "da-dunk!" Low-High note dadunk indicates connected. High-low indicates it was disconnected.
I can tell there is a problem because right after the Low-High dadunk in Vista I get a triple Low-note Du-du-dunk.
Please help!

IPod Touch, not detected in Windows or iTunes...

First of all, hello to everyone...
i want to say that i read a lot EVERYWHERE about my issue and still i couldnt find a solution...
the problem is easy, i have a 3rd gen ipod touch, OS 4.2.1 now fully working... but, it's not detected in windows or itunes, as simple as that, and as u all have read in lots of other posts...
my ipod is now working because i took it to an apple store and they charged it in a MAC and they had no problem at all. the MAC detected the ipod, with all its content and my ipod's name...
but when i took it home -this has been hapenning since maybe... 5 MONTHS!-, i plug it in my PC and nothing happens...
ok, first of all, my spec... win vista home premium 64 bits, last version of itunes...
i tried ALL the solutions provided in APPLE official support page, and nothing happens... that means:
1- completely uninstall itunes and then reinstalling it... i ALSO FORMATED my entire hard drive twice!!!!
2- tried all USB ports and even an entirely different PC and nothing happened
3- bought 3 different IPOD to USB cables and nothing happened
4- tried setting ipod to restore, that way itunes SOMETIMES detected the ipod but i coulnt restore because of different error codes, so i had to take it several times to apple store to "unblock" it...
the only way it works -detection and charge- is with MAC computers or dock systems such as an iHome my gf has thats the way im charging it now, but otherwise it wont work...
i would really appreciate any help, since idont know what else to do!!
thx in advance!!

HI I was having some other problems getting my itouch to restore because it was not being recognized in itunes and kept erroring out. Now it has finally restored after I updated all kinds of drivers and removed and reinstalled itunes and apple software a million times,(yes this is all after installing itunes 8.1 and paying for an itouch upgrade as well) Now itunes says it cannot do anything with the ipod because it is getting an invalid response from the device. So it won't put anything back on my itouch or even show that I have plugged it in. I emailed tech support, If I find anything out I'll let you know, will you do the same for me?

Ipod touch 4g 4.3 not detecting in itunes 10.1.2, i am using mac os x 10.3 snow leopard, can someone help?

ipod touch 4g 4.3 not detecting in itunes 10.1.2, i am using mac os x 10.3 snow leopard, can someone help?

You do not need Snow Leopord (10.6.X), but you do need Leopord (10.5.8) and iTunes 10.x for iOS 4.3. You need iTunes 10.5 for iOS 5
For the Current (iOS 5 iPod touch specs)
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download)7

I have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back

i have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back

Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted.

I upgraded to ios6 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore from the apps?

I upgraded to ios6.1.3 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore the apps to avoid having to pay for them again and having to recreate settings?

As I said, the backup that iTunes makes does not include apps (and music) if those items where not in the iTunes library on the computer on which you restored they will not be on the iPod.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Hi i forgot my code to my ipod touch and will certainly not on it. it is, connect to itunes, I've done it. but will still on. I can get help to get a new code? or remove the code ..?

hi i forgot my code to my ipod touch and will certainly not on it. it is, connect to itunes, I've done it. but will still on. I can get help to get a new code? or remove the code ..?

Place the iPod in Recovery mode and then restore the iPod via iTunes on your computer.

I have an ipod touch and it will not connect to my wifi. It has in the past but now it won't even let me get to the point where I put in my wifi info

I have an ipod touch and it will not connect to my wifi. It has in the past but now it will not even give me the option to connect?

Did you just update to BUGGY OS 4.x???
All the updates starting with OS 4.x have completely screwed up most iPod Touch', especially older models like Gen 2 and 3.
Inability to connect to any WiFi.
Fluctuating WiFi signal no matter how close you are to the AP.
Drastically shortened battery life, even when in sleep mode.
And Apple hasn't done a **** thing since irritated owners have complained about it since the middle of 2011!!
(I am one of many thousands affected!) Look at older threads by searches of "Fluctuating WiFi", Terrible Battery Life, for the Touch and iPhone.
This is why I bought an Android tablet instead of an iFad this Xmas. Non-existant Apple support!
iPod Touch Gen 2.
MSi Core2Duo 16" Notebook
HP 15.4" i7 Media Center Notebook
ASUS 10.1" Transformer Android Tablet.

After updating my ipod touch my computer does not detect my ipod in devices on itunes. It says I need to install a driver software for my mobile device. Help.

After updating my ipod touch, my computer did not detect my ipod in devices on itunes. It says I need to install a driver software for my mobile device. Help pls?

Maybe this will resolve your problem:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Or you may have to look at the river/server topicsof the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Since you were unclear at to the error message.

HT1430 i updated my ipod touch and it is not functioning. The apple logo blinks and it didin't turn off either. Any help?

i updated my ipod touch and it is not functioning. The logo is blinking and it doesn't turn off either. Any help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch 5th gen will not sync after windows 8.1 update

ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

IPod touch AND iPod classic not detected by Windows 7 or iTunes, but both are charging fine via USB.

Similar Messages

Maybe you are looking for