Ipod Touch and Windows 7 64 Bit - Itunes not recognizing

I have Windows 7 64 bit operating system. I have been struggling with getting my Itunes and Ipod touch to work together - somewhere an update or upgrade screwed things up.
Right now, I have Itunes 10 64 bit installed on my computer. When I plug in the Ipod touch to sync, I get a message in Itunes telling me that this Ipod requires the 64 bit Itunes and I need to remove and reinstall the 64 bit version of Itunes.
Needless to say, I've removed and reinstalled the 64 bit version 3 times. Still won't recognize my Ipod Touch.
HELP!
HP Desktop

Hey!!
Well ... After about 3 months of searching, going to the apple Genius bar... (seriously they wanted me to delete my stuff... I couldn't live without my books I downloaded from drinkmalk.com which is now defunct)
So.. I am running a Dell Studio 1557 Windows 7 (no SP installed yet), 64 Bit and I own a 3rd Generation Ipod Touch, 32 Gig and had many of the same problems. In my case... I was able to update software, but I couldn't sync music onto my ipod or transfer purchases I would get: Internal Device error, operation failed... etc etc.. .every sync error you can think of...
MAGIC FIX (For me.. and other users)
1. There is a known bug that says its a chipset issue (Just google Ipod sync chipset issues and realize you aren't alone)... Most likely you don't Have a PCI card slot to put a new usb thing on... so.. that is a no go...
2. SOLUTION (that worked for me) - UPDATE THE BIOS on your PC. If you go to your computer manufacturer's driver site... you can search for these updates. Chances are... you have the version that was installed on your computer that is out of date (its not one of those things that automatically updates). For the most part, you never really need to update it since it doesn't affect regular functioning... most people update it on the advice of a technician. Either way, I went to the Dell support site, looked up my laptop and found the install file.
WARNING BACK UP YOUR HARD DRIVE AHEAD OF TIME IF YOU DECIDE TO DO THIS!! ALSO, RESEARCH HOW TO MAKE A BIOS RECOVERY DISK IN THE CASE IT CRASHES.. BETTER YET, CONSULT YOUR LOCAL GEEK FOR SUPERVISION, IF FOR ANY REASON THE BIOS UPDATE FAILS AND IT DOES HAPPEN SINCE WE KNOW PC's are WONKY... YOU MAY RISK BRICKING YOUR COMPUTER... Just google "Bios Update Failure" to see the horror stories..
However.. that said and done.. I updated it ... made the mistakes above and was able to get my computer back by leaving the battery out for an hour, pressing the power button for 30 seconds and restarting ... after the failure scare... saved me 200 bucks from dell customer service
Good News: With the updated bios... SYNC WORKS PERFECTLY!! I can put music on, transfer stuff out... no errors!! =) JOY!

Similar Messages

Ipod Touch and Windows 7 sync/visibility issues Issues

Hi All
Just wondering if anyone knows when Apple intend to fix the ongoing problem with Ipod touch and windows 7 sync problems.
I have just got windows 7 64 bit from Vista 64 Bit. I had no problems before the clean install.
Now I have to close my pc down before I attach my pod for sync, when it shows up on itunes it only syncs twenty or so tracks before it "times out" the pc freezes untill i cancel the sync on the ipod and disconnect it.
I have tried like many other people to re-install itunes the latest version 9.02 (i think). I have also ran the diagnsotic check from itunes and that just shows that no Ipod is connected. Itunes itself runs and downloads ok.
This is my latest diagnostic chec
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Packard Bell ixtreme M3720
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number B5B9F9xxxxxxxx
Current user is not an administrator.
The current local date and time is 2009-11-20 23:26:31.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod touch running firmware version 3.1.2
Serial Number: 9C8xxxxxxx
** iPhone/iPod touch Sync Tests **
No iPhone or iPod found.
In case your wondering about administrator prefs , I have also ran it with full admin rights.
This problem seems to be ongoing, if anyone has any info, It would be appreciated.
The Truth is out there, someone from apple has to find it.
Regards
K£VLY

http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/38f25c1d -de67-4c74-8845-2cd3a15d8e41

I have an iPod touch and an iPad4. iTunes lets me work with the iPod Touch but won't show me what's on the iPad. Any ideas?

I have an iPod Touch and an iPad4. iTunes recognises both items and lets me work with the iPod Touch but won't work with the iPad. In fact iTunes does not respond to clicking on anything in the iPad window even though it knows that it's connected. Any ideas?

Look her and it may give insite on what is missing. Otherwise:
Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Repair it yourself if you are up to it
iPod Touch Repair – iFixit

Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static manually and still can not get it to connect even though it registers as connected.

Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected. Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices. After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected. Just can't seem to get it to generate an IP. Any solutions other than turning it on and off again? Not a Merry Christmas morning.

Ok, so, a couple of things: Denisefromwaleska and I have the exact same size/type/color iPod. Now wishing I'd bought the black one maybe...
Second, Airport is an Express and I have a second one that I carry with me when I travel. Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem. Updated firmware on my travel router, still could not connect to the internet. Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod.
Thanks again for all your help, hopefully I can get a solution in place soon,

I updated the software on my Ipod touch and now I can not turn it on OR off.

I updated the software on my Ipod touch and now I can not turn it on OR off. All it shows it a blue screen with the Apple logo. What do I do now?

Hold the Home and Lock button for a couple of seconds and it should work.

My iPod Touch and iPhone 3G do not get recognized as a device by iTunes

Both, iPod Touch and iPhone 3G don't show up on my macbook and do not get recognized as a device by iTunes. I switched cables, restarted macbook (and the other devices) and did an iTunes update. Still nada, niente, rien, nichts and nothing... any guidance or help? appreciate it, thanks

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information topic near the bottom of the article.

HT1351 My iPod Touch and my iPad will not sync with my laptop in iTunes. Apple say to open iTunes and click on preferences. I can't find preferences, where are they?

How do I get iTunes to sync my iPod Touch and my iPad Mini? It was automatic till the last iTunes update. I have Windows 8.1.

See TS1538: iOS: Device not recognized in iTunes for Windows.
tt2

IPod Touch and Windows Vista 64bit

I got a new IPod Touch and when I try to connect it I get a window with this message:
"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes"
Where is the 64-bit version!!!!!!!!

No 64 bit version yet. I got multiple iPod Touch devices for my family for Christmas last month from the Apple store. I asked in the store if they would work with 64 bit Vista and was told yes. The box says Vista. I'm considering trying to get them to take them all back, since all my machines in my house are Vista 64 bit.
To the people that point at the iTunes compatibility list: well, that's not printed on the side of my iPod box, and was told by the Apple guys it would work.
To the people that say 64 bit Vista doesn't work with many programs: Find me one. As all of my companies 383 apps certfied on it, and everything I run at home works just fine.
It's been out OVER a year (XP 64 bit has been around for YEARS). Come on Apple! Give us a 64 bit driver!

HT4113 I have an ipod touch and am locked out. not sure how to reset it

I have an ipod touch and it is disabled and not sure how to enable it. can anyone help?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.

Just bought my daughter a new ipod touch. and the screen broke not even 4 days old. Can it be fixed? i

I just bought my daughter a new iPod touch for her bday its not even 4 days old and the screen completely shattered on it. Can this be fixed or do I just have to toss it. I've never bought an I pod or anything before.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
You can do this an an Apple store
Apple Retail Store - Genius Bar
Or send it to Apple
Apple - Support - iPod - Service FAQ
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

I have windows XP and last night i updated my ipod touch and this morning its not being recognized by itunes OR the computer... Can someone PLEASE help me... This is my life!

i updated my ipod touch last night and woke up to the default screen from when you FIRST buy one and they tell you to sync it with itunes. It was recognized last night and now it isnt at ALL. I Really need some help... This has been frustrating me all morning. I would really appreciate it

- Try manually placing the iPod in recovery mode. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next, try placing the iPod in DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Ipod locked says connect to itunes i have windows vista itunes not recognizing ipod

purchased used ipod 5 come to find out its locked says ipod disabled connect to i tunes..i put it recovery mode but itunes isnt recognizing it.im using laptop and windows vista..can anyone help

Hi murph4113,
If you have a disabled iPod Touch that is instructing you to connect to iTunes, but iTunes on your Windows machine isn't recognizing it, you may find the troubleshooting steps in the following articles helpful:
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

IPod Touch 4G running iOS 6 not recognized by iTunes 10.7

After updating my iPod Touch 4G to iOS 6 from the device itself and then updating iTunes on my PC to 10.7, whenever I connect the iPod Touch, it gives an error saying "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
My computer is running on a 64-bit OS, and the version of iTunes I installed is 64-bit. I have already tried the methods given by Apple to fix this (uninstalling iTunes and all other Apple software and reinstall iTunes, running Apple Mobile Support program, etc...). How can I get my iPod Touch to be recognized properly?
*Note: I am still able to update my old iPod Video 5G without a problem*

I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows

TS1538 Ipod Touch stuck in DFU mode, not recognized in itunes after 1602 error restoring.

I've tried all of the: Hold Power button and Home items. It's plugged into the computer, screen is black. Windows sees the apple mobile device driver under devices and hardware. The driver's properties says it's in DFU mode. It was constatnly stuck in Recovery mode showing the CD+music note icon and the 30-pin connector image. Connecting the ipod to the computer, windows makes the connection sound but itunes does not open. Opening itunes, ipod is not recognized.
It's a gen 1 touch, version 2.? firmware, I think.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also:
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Ipod Touch version 4.2.1 not recognized by iTunes

All I'm doing is trying to update the songs on it. I know apps and such will no longer update, but it's ridiculous that I can't plug it in and put some songs on. The iPod Touch version is 4.2.1 and my current itunes is 11.5.1. I'm currently using Mountain Lion so 10.8.5 for the computer version.
If I need to get an earlier version of iTunes, can someone tell me how to get it on there? Do I have to get rid of the current itunes version or what?

The current version of iTunes is bacward compatible with all iPods.
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Ipod Touch and Windows 7 64 Bit - Itunes not recognizing

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