IPod Touch and Windows Vista 64bit

I got a new IPod Touch and when I try to connect it I get a window with this message:
"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes"
Where is the 64-bit version!!!!!!!!

No 64 bit version yet. I got multiple iPod Touch devices for my family for Christmas last month from the Apple store. I asked in the store if they would work with 64 bit Vista and was told yes. The box says Vista. I'm considering trying to get them to take them all back, since all my machines in my house are Vista 64 bit.
To the people that point at the iTunes compatibility list: well, that's not printed on the side of my iPod box, and was told by the Apple guys it would work.
To the people that say 64 bit Vista doesn't work with many programs: Find me one. As all of my companies 383 apps certfied on it, and everything I run at home works just fine.
It's been out OVER a year (XP 64 bit has been around for YEARS). Come on Apple! Give us a 64 bit driver!

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Ipod Touch and Windows 7 sync/visibility issues Issues

Hi All
Just wondering if anyone knows when Apple intend to fix the ongoing problem with Ipod touch and windows 7 sync problems.
I have just got windows 7 64 bit from Vista 64 Bit. I had no problems before the clean install.
Now I have to close my pc down before I attach my pod for sync, when it shows up on itunes it only syncs twenty or so tracks before it "times out" the pc freezes untill i cancel the sync on the ipod and disconnect it.
I have tried like many other people to re-install itunes the latest version 9.02 (i think). I have also ran the diagnsotic check from itunes and that just shows that no Ipod is connected. Itunes itself runs and downloads ok.
This is my latest diagnostic chec
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Packard Bell ixtreme M3720
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number B5B9F9xxxxxxxx
Current user is not an administrator.
The current local date and time is 2009-11-20 23:26:31.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod touch running firmware version 3.1.2
Serial Number: 9C8xxxxxxx
** iPhone/iPod touch Sync Tests **
No iPhone or iPod found.
In case your wondering about administrator prefs , I have also ran it with full admin rights.
This problem seems to be ongoing, if anyone has any info, It would be appreciated.
The Truth is out there, someone from apple has to find it.
Regards
K£VLY

http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/38f25c1d -de67-4c74-8845-2cd3a15d8e41

Itunes does not recognize my iPod Touch using Windows 7 - 64bit

Itunes does not recognize my iPod Touch using Windows 7 - 64bit. Is this a driver issue? Has anyone else had this problem? Is there a fix?
Message was edited by: Mark DiGiacomo

hi sally,
see if this user tip by Yorkwill helps:
+In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:+
+1. First off you need to have iTunes installed and the ipod touch plugged in+
+and recognized as ‘something’ e.g. digital camera (it shouldn’t really+
+matter what it’s recognized as, but it needs to be found by windows).+
+2. Search for usbaapl in the C:\WINDOWS system folder:+
+o open windows explorer (e.g. Right-click Start and then click ‘explore’)+
+o right-click the WINDOWS folder and select ‘Search’).+
+o type in usbaapl and hit Search – try to ignore the dog!+
+You should find the driver info in a sub folder of+
+C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B+
+Remember that location (either leave the search box open or copy the folder+
+name into note pad – you’ll need it later)+
+If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not+
+been installed with the iTunes install and you’ll have to reinstall iTunes.+
+3. Locate the ipod-camera device:+
+o Open the device manager, e.g. using Start > Control Panel >+
+Performance and Maintenance > System > Hardware Tab > Device Manager+
+o Look for a device called ‘ipod’ - if your ipod shows up as+
+‘digital camera’ it will be under something like ‘imaging devices’.+
+4. Update the driver:+
+o Right click the ‘ipod-camera’ in device manager and click on+
+‘Update Driver’ – the Hardware Update Wizard will open.+
+o Check the ‘Install from a list or specific location’ then click ‘Next’+
+o Check ‘Search for the best driver in these locations’. Un-check+
+‘Search removable media’ and check ‘Include this location in the search’.+
+In the text box below type (or better copy and paste) the folder+
+containing the ipod driver information found in step 1 (in the example+
+above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
+then click Next.+
+You should now see something like ‘Apple ipod device driver’ or so. Continue+
+installing that device. Once the driver has been installed the ipod will come+
+to life and iTunes (if you have it open) will show it.+

ITunes 1.6 and Windows Vista 64bit Help

I have not been able to use iTunes properly since I got a new computer with Vista 64bit. I can play music, browse iTunes Store and watch Video, but the problem comes when I try to attach my iPod Touch or try burning a CD. With the last version, it seemed that 64bit windows Vista was not supported so I just decided to wait for an upgrade. I download iTunes 1.6 from Apple.com and try to install and it says I need the 64bit iTunes Installer. Did I miss the download for it?
This is the error message I get...
This iTunes Installer is intended for 32-bit versions of Windows. It is Highly recommended that you download and install the 64-bit iTunes Installer instead.
All I need is a Link to the 64-bit Installer because I cant find it.

What's supposed to happen is that when you go to the download page, http://www.apple.com/itunes/download, it's supposed to recognize that you're running 64 bit Vista and then you get the 64 bit iTunes installer. But I've seen reports that FireFox users are only getting the 32 bit installer page.
Can you try that link with IE? And do you get a different installer then?

Ipod touch with windows vista

Hi,Im looking into geting the ipod touch,but I have read that the ipod touch does not work well with windows vista. I know the new itunes 7.5 just came out. Has that version fixed the problems with the ipod? Also what are the problems the ipod touch is haveing with vista. I have windows vista 32 bit OS. Thank you very much for your help.

Hey, yeah I have major problems syncing to Vista. The album artwork is assigned to the wrong songs or sometimes a chunk of the picture is not in the right place, some of my songs stop half way through the song then the iPod skips to the next song on the list. My movies periodically decide to crash and the only way to get past these spots is to skip ahead (which is very difficult on the iPod touch especially when the movie is long cause you dont want to miss too much) but yeah just letting you know that there ARE some issues with it not saying that yours will do the same but it might.

IPod Touch + iTunes + Windows Vista = NOT SYNCING!

I used to have no problem syncing my iPod Touch 3rd Gen to the computer. I now can no longer sync it. I have done countless of fixes, including clearing temp folder, deleting and reinstalling drivers, etc. Pretty much everything but wipe my harddrive clean. The iPod syncs to every other computer but mine, including a Windows. I have now wiped the iPod Touch twice.
I just want to use my iPod again. I was going to purchase another iPod soon but it seems as if my computer is now not syncing with iTunes. At one point it would show up in "My Computer" as a camera, but ever since I restored it, it does not show up at all.

Are the app versions in your iTunes libray compatible with your 2G iPod/iOS 4.2.1?Many apps requires a higher iOS version.
Try:
'Last Compatible' Version of Apps for Users Running Legacy Versions of iOS - Mac Rumors

I have a ipod video and windows vista. computer locks up

I have computer that is running windows vista 32-bit. Everytime I use itunes I keep getting error messages and I will get the blue screen and the computer restarts. I have updated to itunes 7.3 and my ipod has software version 1.2.1 on it. Any help? I have been running vista for over 3 months and no issue with any other software just itunes.

I am not on a network. The I have a few usb things that are connected but they are only connected at the time I use them. I have a usb printer, tomtom, and a car computer that connects to the laptop. I only have the printer connected when I am printing, the tomtom is only connected when I am updating software, the car computer when I am tuning my car computer. Every time I connect to the ipod it is the only thing that is connected to the pc. I haven't had a problem with any other hardware/software then entire time until I bought the ipod and installed itunes. All the other software and hardware still doesn't give me any problems when I am printing, updating the tomtom, or tuning my car computer. The only problems are while I am using Itunes.

Ipod Touch and Windows 7 64 Bit - Itunes not recognizing

I have Windows 7 64 bit operating system. I have been struggling with getting my Itunes and Ipod touch to work together - somewhere an update or upgrade screwed things up.
Right now, I have Itunes 10 64 bit installed on my computer. When I plug in the Ipod touch to sync, I get a message in Itunes telling me that this Ipod requires the 64 bit Itunes and I need to remove and reinstall the 64 bit version of Itunes.
Needless to say, I've removed and reinstalled the 64 bit version 3 times. Still won't recognize my Ipod Touch.
HELP!
HP Desktop

Hey!!
Well ... After about 3 months of searching, going to the apple Genius bar... (seriously they wanted me to delete my stuff... I couldn't live without my books I downloaded from drinkmalk.com which is now defunct)
So.. I am running a Dell Studio 1557 Windows 7 (no SP installed yet), 64 Bit and I own a 3rd Generation Ipod Touch, 32 Gig and had many of the same problems. In my case... I was able to update software, but I couldn't sync music onto my ipod or transfer purchases I would get: Internal Device error, operation failed... etc etc.. .every sync error you can think of...
MAGIC FIX (For me.. and other users)
1. There is a known bug that says its a chipset issue (Just google Ipod sync chipset issues and realize you aren't alone)... Most likely you don't Have a PCI card slot to put a new usb thing on... so.. that is a no go...
2. SOLUTION (that worked for me) - UPDATE THE BIOS on your PC. If you go to your computer manufacturer's driver site... you can search for these updates. Chances are... you have the version that was installed on your computer that is out of date (its not one of those things that automatically updates). For the most part, you never really need to update it since it doesn't affect regular functioning... most people update it on the advice of a technician. Either way, I went to the Dell support site, looked up my laptop and found the install file.
WARNING BACK UP YOUR HARD DRIVE AHEAD OF TIME IF YOU DECIDE TO DO THIS!! ALSO, RESEARCH HOW TO MAKE A BIOS RECOVERY DISK IN THE CASE IT CRASHES.. BETTER YET, CONSULT YOUR LOCAL GEEK FOR SUPERVISION, IF FOR ANY REASON THE BIOS UPDATE FAILS AND IT DOES HAPPEN SINCE WE KNOW PC's are WONKY... YOU MAY RISK BRICKING YOUR COMPUTER... Just google "Bios Update Failure" to see the horror stories..
However.. that said and done.. I updated it ... made the mistakes above and was able to get my computer back by leaving the battery out for an hour, pressing the power button for 30 seconds and restarting ... after the failure scare... saved me 200 bucks from dell customer service
Good News: With the updated bios... SYNC WORKS PERFECTLY!! I can put music on, transfer stuff out... no errors!! =) JOY!

Problems connecting iPod touch to windows vista ad-hoc connection

Hi,
This problem has been troubling me since i got my iPod Touch(2nd Gen)
I do not have a wi-fi router,rather i make a ad-hoc connection on my laptop(vista) and share the internet with this wireless ad-hoc connection. I then turn on the wifi on my ipod, which obidiently detects the ad-hoc connection, and after entering the password(WEP) connects to the network(i even get that signal bar indicator on the ipod). But when i try to open a website,it says "Safari cannot open the webpage as it is not connected to the internet". This is really frustrating. I've searched like a zillion places but not able to find the solution to the problem.
All the setting are automatic(DHCP) which includes my wired internet, my wireless network and my ipod settings.
Plz help guyz.
Thanks,
Aditya

Hi,
I had the same problem, my Ipod Tough 2generation, the newest version.
When I ried to use ad-hoc connection, Ipod tough reciever Ip-adress and the "aliverkon peite"(in finnish, dont know the english one) is 255.255.0.0 but not dsn and default gateway.
sorry my bad english

Need driver for iPod video and Windows Vista

I had an iPod video and it synched no problem to my computer. There was a hardware issue inside the iPod so i sent it back and got a new one. Now when I connect it to my computer, it brings up the looking for a driver window and says it can't find it. Its only been a week since it worked fine.. I don't know if there is an issue with the new iTunes or what but has anyone had any experience with this issue or can simply tell me where to directly download or find the driver?

I too have had a problem with needing a driver for ipod. My ipod was working fine, then my computer stopped recognizing the ipod. It says it needs a driver for the ipod and I can't find one anywhere...need help..please

Where can I find iTunes Backup files for my iPod touch on Windows Vista?

I went to the Apple Support page and it said that backups were at such and such location on the hard drive, but I can't find them...
iOS 6.0.1, iTunes latest version, Windows Vista

Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
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PALM VX and Windows Vista 64Bit

Hey I have been searching all over the site for a solution to my problem and I don't think there is one. I have a Palm VX and I am trying to sync it up with my new Vista Machine. The catch is that my OS is 64-bit I have seen that it says Windows Vista 64 is not compatible, but I have installed Palm Desktop 4.414 and it works fine. But before I order a serial to USB adapter I wanted to know for sure if there is any way around this problem.
Post relates to: Palm Vx

I just recently purchased a new PC with Windows Vista 64-bit. Although I was told and read through postings such as this that synching my Sprint Palm Treo 755p would not be possible. As an IT professional, I was not willing to take no for an answer. I spent the day doing research and am happy to report that as of yesterday I was able to get my Treo to sync up with my Outlook 2007 on the Vista 64-bit OS.
Here is how I did it:
1. I determined that since the Palm Hotsync cable didn't have any drivers to support the 64-bit, I would sync using my Bluetooth dongle.
2. Went to website for dongle (BlueSoleil) and found the Vista 64-bit drivers and downloaded those.
3. Set up the Bluetooth as a network opening Com 5.
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6. Did a Hotsync via Bluetooth with the handheld overwriting Outlook.
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Unknown Device ipod Classic and Windows Vista problem??

Help!! My ipod Classic is not being recognized by my computer. I have read the previous articles and tried the solutions but I continue to get the result "Windows has determined that the driver software is up to date" I continue to get the error noise when I plug the USB in and the Device manager continues to say "Unknown Device" It seems others are having this problem, how do I fix this?

I am having the same trouble with mine, and I can say that it isn't iTunes, I plugged my brothers iPod Nano in and it worked like a charm, but when I plugged my iPod Classic 160g in all it says is it is an "unknown divice". It isn't Vista either as the same thing happens on XP Pro as well, so all I can think of is it is a error on the Classic itself. I just wish someone can help out so that I can use my ipod!!!! Come on Apple!!!! Solve this problem!!!!

IPod Mini and Windows Vista RC1

Ok, so I connect my mini to my Vista RC1 machine (FULL PC, not BootCamp), then went to bed. A few minutes later, the mini's screen lights up like I just connected it to the machine, then the main ipod folder opens up like it was set to hard-drive mode. For some reason, the iPod keeps reconnecting to the computer. I can't figure out how to stop it. Any help would be appreciated.

Hello pc1971,
And welcome to Apple Discussions!
Have you tried some of the basics such as plugging it into different USB ports on your computer or try a different USB Connector Cable?
Maybe try resetting the device with it connected to your system. To do this, toggle the hold switch on and off, and then press and hold the Menu and Select (Center) buttons together for a few seconds until the Apple logo appears.
Otherwise, I would continue working through the recommend troubleshooting steps provided in this Apple support document.
http://support.apple.com/kb/TS1369
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Zen Touch and Windows 7 64Bit

i cant find drivers for Windows 7 64 Bit any ware else
windows drivers does not take the device whn i plug it in..
firm ware version is.0.03?
Please help on this regard as sence i have updated to W7 i could not use my Touch
Regards

zen touch doesn't need the driver on windows 7.
you can download the lastest firmware for it and upgrade it on windows xp.
that should solve the problem.

IPod Touch and Windows Vista 64bit

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