IPod touch Appears in Windows but not in iTunes

When I plug my 4th gen iPod touch into my computer Windows 8.1 recognizes the iPod but iTunes does not. iTunes no longer gives me the button on the top right hand corner with the option to sync the iPod. I have never had this problem before and it’s been working fine up till the other day when I went to upload some new podcast. The following is everything I have done thus far to try and fix the problem.
I have tried uninstalling iTunes, by going to control panel>uninstall program and then selecting iTunes in the list of programs. After uninstalling it I restarted the computer and then re-downloaded iTunes but nothing changed.
I went into iTunes selected Help>Check for updates and another window opened up saying my version of iTunes is up to date. Version 11.1.4
I have tried plugging the iPod cable into multiple USB ports. I have checked to make sure there is nothing inside the USB. I have even tired another iPod cable and still only windows recognizes my iPod.
I have gone to “Services” in windows and restarted both “iPod service” and “apple mobile device” with no change.
I have gone to “Device manger” in windows and tried to updating the driver software on iPod but it says the drivers are up to date.
I’m not really sure what to do at this point? I’m not sure if it’s got something to do with the latest version of iTunes and I should just uninstall it and re load the version I had before 11.1.4? But this is ridiculous, it shouldn’t be this hard to make it work.

See
iOS: Device not recognized in iTunes for Windows
- I would start with the followoh that removes and reinstall ALL Aple software, not just iTune
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

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TS1363 "iPod: Appears in Windows but not in iTunes" Isn't working!

I've tried all of the things in the "iPod: Appears in Windows but not in iTunes" but none of them work.
I'm on Windows 8 and those are the instrucations I've followed.
The only thing I haven't done is reset my computer to factory mode but that Isn't an option for me cause I got saved games that can't be backed up.
I've literaly tried everything in that help page and it doesn't work.
All I get is the iTouch charging, asking me to trust the computer, I say trust, nothing happens, I check the device manager and it doesn't shw the USB no matter what, I restart the ipod services and the apple software services, nothing happens, I completely take dwn my McAfee firewall and scanning system, it doesn't work, restarting it to make sure no viruses attack, uninstalled Razer Synapsis because it has been a pain in the butt before, that doesn't work, I emptied my Temp file and that didn't work, And in the end the iTouch is charging but not even being see by Itunes and no updates, restarts, reinstallations, uninstallations, checking, researching, and anything else I can do works.
Can someone please explain why apple tech is such a pain when it comes to Windows 8 and how I can fix this without losing 2 years worth of school and saved games?!?!?!?

Try a full teardown as in Troubleshooting issues with iTunes for Windows updates?
A recent poster to forum is suggesting uninstalling WMP from Windows?
Connect the device to a different compuer and back it up there. You should be able to copy off the library to a portable hard drive. See also Recover your iTunes library from your iPod or iOS device.
tt2

My Ipod Shuffle 3rd Gen appears in Windows but not in Itunes

It all Started going wrong when i converted all my music to AAC versions and deleted the old versions so it would work in my car. Since then it won't connect to Itunes but shows up in WIndows. It has taken all of my music off but still charges.
...Help

Have you worked through all the suggestions in this Apple support document?
iPod: Appears in Windows but not in iTunes
B-rock

Apple, Pfft!!! (Another iPod shows up in Windows but not in iTunes post)

How in the world does Apple market the iPod, etc... as if 10-year olds and grandmothers can operate the technology, when having viewed these message boards for 10 hours yesterday, it seems as even the tech savy people who can make a computer out of two pieces of bread and a piece of bologna have to wrack their brains to make it come a step closer to actually working. Blah!!!
Anyway, the problem that I am having is the problem that a lot of other people are having and seems to be the main theme at the moment.
I am unable to have iTunes recognize my iPod. My PC will once-in-a-blue-moon recognize the iPod as its own drive in Windows Explorer, but mostly all I get is the big freeze. Every time I connect my iPod to the USB, all of the programs cease to operate until I unplug it. I am not having memory problems either.
Here's what I've done. I have updated the iPod Updater to the 06-23-06 version. I was able to get it to update the software on my 60GB iPod. I got all excited only to then have it give me several error messages 1) an internal manager error and 2) some unable to dock or something like that (sorry I'm not at my home cpu.) Once while I was doing the 4-hour battery charge my iPod came up in the source list in iTunes, but I have been unable to have it be rerecognized.
I've unistalled and reinstalled iTunes and the iPod Updater over 10 times and have gone through the 5 Rs as well as all of the steps on
http://docs.info.apple.com/article.html?artnum=93716 (My iPod shows up in Windows but not in iTunes)
I've even messed with msconfig and tried a whole bunch of other suggestions. It doesn't seem that Apple has a fix for this problem and we are all left with paperweights.
Any suggestions?
Thanks you all and condolences to everyone who is going through this same problem. I swear what happened to plug and play. Pfft!!!

You know they are probably going to search me out and crash my computer for posting this but i had the same problem with iTunes. i spent hours, went through the 50000 "R's" and changed my settings and formatted and reset and reloaded and then i tried Realaudio. it found all the songs i had loaded into iTunes and put them on my shuffle first try. you can get Realaudio at <www.real.com> Let me know how it works...

My ipod is recognized in windows but not in itunes. I ran the troubleshooter and followed all of the steps to fix it....itunes still does not recognize my ipod. Anyone know how to fix this?

My ipod is recognized in windows but not in itunes. It shows up in devices and gives me the ok to eject prompt, so I know that the connection is good. I ran the troubleshooter and did all the recommended fixes. Hours and hours later, I still have the same problem. I uninstalled itunes and all its folders, restarted the apple device services and changed the drive letter. Checked my security settings and everything else I can think of. Does anyone know how to fix this?

Did you remove all Apple related software including QuickTime, Safari, Software Update utility for Windows, etc using the exact instructions in this Apple support document?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Are you plugging the iPod into a high powered USB 2.0 port and not a USB or similar? Have you tried different cables to help rule out a faulty or damaged cable?
Does it connect to iTunes okay on another PC or Mac?

Fix for "iPod shows up in Windows but not in iTunes"

This is a possible fix for those with the "iPod shows up in Windows but not in iTunes" problem. This also fixes those have the update/restore problem (ipod disconnects after clicking update/restore in itunes)
SOLUTION
SOLUTION
I had the exact same problems before, iTunes doesn’t recognize iPod after connecting it, I had to use the restart iPod Service method to get it working.
I tried this on my second computer and it worked perfectly, iTunes recognizes iPod every time I plug it in.
I compared the process/services opened in both computers, and I turned on some services which were previously on disable(excluding iPod Service). Unfortunately I forgot which services it was, so I took some screenshots and compare these with your services.
After modifying the services, I tried plug and unplug the iPod several times without closing iTunes, iPod was instantly recognized by iTunes every time!
I attached the links to screenshots of my automatic services and manual services, ignore the service if its not on your list!
For those don’t know how to open Services, Start -> Run -> “services.msc”
http://img214.imageshack.us/img214/6200/automaticservicesec2.jpg
http://img216.imageshack.us/img216/3700/manualservicesce3.jpg
-If anyone know the specific services required to be turned on, please reply in this thread.
-I am using the 2nd Gen Nano 2GB version with latest iTunes.
IBM T43 Windows XP Pro
IBM T43 Windows XP Pro

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

HT1386 iPhone Appears in Windows but not in iTunes

iPhone Appears in Windows but not in iTunes

If you are running Windows Vista or later, open up your Start Menu and search for "Services."
Click on the icon that looks like a smal gear.
Once you have that window open, Look for the service that says "Apple Mobile Device"
Once you click on it once, to your left of the window, click "Start this service"
After you have done that, with the same service still highlighted, Right click on it then click "Properties"
Once that menu is open, Find the drop down box and make sure the start up is set to "Automatic"
After these steps are completed, you should have no problem with your iPod Touch, or iPhone not showing up in the iTunes window.
With regards,
Jeremy.

IPod shows up in Windows but not in iTunes

I have recieved a new IPod video 30Gb off my g/f (how nice of her :D) anyway when I plug it into my computer it will not appear in iTunes, a problem plenty of people are having it seems. The difference being I think I know what caused the problem but I'm having trouble with it still.
When I recieved the Ipod I tried it on my girlfriends computer and it worked fine. She already had an ipod and itunes installed. I was able to add music no problem and it appeared in itunes. She however was having problems downloading on her computer for websites or using download sofware since installing itunes and the problem went away when itunes was uninstalled.
Because of this (there were work arounds so I'm not after a fix for that) I thought I try using other software to see if that stopped me having this problem. This meant when I got my ipod home I plugged the ipod into my computer and did not install anything off the disc. This I believe is what has caused my problem for not being able to see my ipod in itunes.
Anyway I tried to get other software to work (winamp at the time) but couldn't figure it out and so thought I'd just bite the bullet and install itunes and hope I didn't have the same problems as my g/f.
After installing and plugging my ipod in again nothing happened. I checked My Computer and the ipod was there and called PHIL'S IPOD but nothing was in itunes. I then followed all the instructions on here :
http://docs.info.apple.com/article.html?artnum=93716
but it still won't pick up my ipod.
Is there anything else I can try to get my ipod to appear in itunes I really do want to use it but at the minute I can't at all.
Thanks in advance.

Two years ago I had to return an ipod mini to the shop for a refund as I could not get it to work. It showed up in windows but not in itunes. I spent about a week trying EVERYTHING, blamed apple for some stupid glitch and gave up. Ten days ago my daughter got an ipod nano, and since we share the same pc I did warn her of what might happen. Yup, it did. Exactly the same problem. Once again I tried all the tricks, the five Rs, renaming the drive, you name it, I did it. Throughout this period though my PC was running a little slow and weird things were happening and despite using Norton Antivirus and other anti spyware I suspected I had not fully recovered from some sort of infection which drove me mad by blasting me with popups for 888 casinos etc. What I thought was really odd was that nothing showed up in Device Manager and having googled around a bit I came across this from which you can download a AproposFix.
So if this sounds like your problem go here:
http://www.dslreports.com/forum/remark,14679793
and try it. The ipod now works, my daughter turned pink with delight, and my PC is now back to normal speed and all sorts of other seemingly unconnected annoyances have been resolved. I really do wish Apple could be more aware of problems like this as there seem to be many thousands of 'users' (ha ha) out there who look as if they are having similar problems.
Dell Dimension Windows XP
Dell Dimension Windows XP

IPod is recognized in Windows, but not in iTunes.

Ive followed the support site on what to do if the iPod is recognized in Windows but not iTunes... but to no avail.
ive had a 20GB photo thats been working o.k. (need to send it in) but now neither it nor my new 30GB Video will appear on iTunes... just in windows.... any suggestions? or should i just call up apple...
p.s. i know its not the iPods cause they update fine on my sisters laptop...

Does it say Cannot Mount iPod?
Is the software on your computer up to date? You may want to try reinstalling it as well...
iTunes
iPod Updater
Update iPod's Software
Also, try right clicking on the iPod (in My Computer) and go to format. Does anything happen?
btabz

[problem solved for me] ipod shows up in windows but not in itunes

hi!
i've got an 2nd gen ipod 10 gig.
after having problems with mine i low level formatted it and ran some diagnostics tools from hddguru.com.
and after installing itunes 7 it didnt showed up and i was pretty ****** of. but formatting the ipod with explorer (fat32, quickformat) solved the problem
hope that will help anyone

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

IPhone: Appears in Windows but not in iTunes

hello
my iphone appears in wind.7 but not in itunes
already del itune and downlo again

Hello, liat543.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

IPhone 4s appears in windows but not in itunes

My iphone appears in windows but will not appear in itunes so i cannot load on music etc. Any advice grateful. Ran diagnostics and followed advice, no joy. Windows vista on computer but slow machine. Trying to avoid haveing to reload itunes again.

http://support.apple.com/kb/TS1538

IPod appears in Windows but not in iTunes

Hello everyone,
My problem is my itunes is not recognizing my Ipod touch for some reason. I did follow Apple's advice on their support page and also 'googled' it but unfortunately it resulted in frustration. I think it's missing drivers, at least when I followed the instructions it said go to my device manager and find Ipod under my serial bus, I did check the whole manager but no 'Ipod'. The ipod works fine, when I plug it in, it beeps indicating it recognizes it, and it says it's charging. But when I go to itunes nothing is there, no indication that it's plugged in. I did reinstall my itunes (the most recent one) and played with the registry also, nothing changed the result. I spent couple hours working on it and it's driving me nuts, hopefully some apple itouch guru can help me out. .. regret uninstalling itunes to begin with, this is insane. Oh by the way I also deleted the temp file if that helps.
Cheers!

Morning,
Your answer got my itunes to reconize my ipod but now i'm getting another error! When I plug it in "iTunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with iTunes" correct me if i'm wrong but normally that happens when it's jailbreak right? Mine is in factory state, I really don't understand why I have to go through hoops to get this ipod to work because I uninstalled itunes. Well anyway when I hit restore and click 'Restore and Update', it goes through it's process of apple appearing on the screen and itunes saying 'preparing ipod for restore'. Then I recieve the error "The ipod "ipod" could not be restored. An unknown error occured (1611)." After I click ok, another one pops up "itunes could not connect to this iPhone because an unknown error occured (0xe8000065)." It's an ipod touch not an iphone.
What i've done was restart my computer, restart the ipod and still occurring the same way. Also tried differnt usb ports. I think I have to reinstall itunes.

Help please! Ipod Classic appears in Windows but not Itunes: Tried Troubleshooter and TS1363

Hi There,
My ipod classic won't sync with itunes It appears in windows 7 and itunes even opens when the device is attached. Unfortunately the device doesn't appear in itunes and consequently won't sync. I have tried using the troubleshooter but to no avail and have also tried the suggestions in the help article TS1363, also to no avail! Performing the diagnostic in itunes reveals that the ipod is attached and performing correctly according to itunes but there is a problem syncing. I'm stuck as to what to do next! Help!
Hoping you can make me smile again
Thank you
Fortissimo
Windows 7 and I20GB Ipod Classic and Latest version of itunes 10.3.1

I had the same problem with iTunes 10.3.1.55 on WinXP and the steps in the link referred to here https://discussions.apple.com/message/15394615#15394615 fixed it for me.

My iPod Touch connects to windows, but not my mac.

Hi there,
I have just bought a Macbook Pro, and tried connecting my iPod Touch to it. It didn't work (nothing shows up on the iPod to say it's even connected). So I tried plugging it into my windows7 machine, and it works fine.
I was wondering if anyone knew how I could get it to work under OSX. (I'm a Mac noob )
Thanks in advance, Daniel.

Did you work through each and every recommend troubleshooting step for this issue outlined in the above article though such as plugging the iPod into a different USB port on your Mac?
If nothing above worked, it's likely a hardware issue with your Mac's USB ports. I would make an appointment at your local Apple store/Genius Bar and see what they can do for you.
B-rock

IPod touch Appears in Windows but not in iTunes

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