Ipod Touch Bricked while updating to 3.1.3

My iPod is a 2nd Gen. I have Windows 7. My update was going fine until the end, when it said that the update failed. I submitted the problem to Apple, but of course that did nothing. My iPod now is a black screen and responds to nothing. Won't turn on, won't enter recovery mode. When I plug it into my computer through USB, it says USB device not recognized. I have taken this problem to the Apple store, and they claim that "It's surely a coincidence that this occurred while updating". I am not in warranty, and they want me to buy a new iPod. My sister's iPod had this exact same problem twice, yet her computer is Windows Vista. She was under warranty, so she just got a new one before we could do any analysis on it. I've pretty much given up on Apple, but would still be pleased if my iPod would work. Any help appreciated.

Welcome to the discussions,
make sure that all needed drivers are installed: http://support.apple.com/kb/TS1538
and that Apple Mobile Device Service is still active: http://support.apple.com/kb/TS1567
More troubleshooting for iTunes not recognizing your iPod here: http://support.apple.com/kb/TS1495
If all drivers are installed and still no connection, connect in recovery mode: http://support.apple.com/kb/HT1808 to restore.
Also delete the ipod software file located in C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates to make iTunes download a new copy when you connect in recovery mode. Maybe the file stored on your PC is damaged.

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