Ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

Similar Messages

  • My iPad 1 can't restore/update to 4.3.3 it says "this device isn't eligible for the requested build."

    Whenever I try to do a update/restore to iOS 4.3.3 I get an error saying "this device isn't eligible for the requested build."  This only started happening after I installed Xcode to enable the multitasking gestures, while on 4.3.2.  Thanks.

    Try manually downloading the update.
    Here is the update for the iPad 1;
    http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw
    After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest.

  • HT201442 2/25/14, wanted to update iPad mini so connected it to an updated MacBook (10.6.8) and got this mess: "This device isn't eligible for the requested build"

    2/25/14, wanted to update iPad mini so connected it to an updated MacBook (10.6.8) and got this mess: "This device isn't eligible for the requested build". NOW my iPad has been wiped clean, can't restore, can't back up. HELP?

    2/25/14, wanted to update iPad mini so connected it to an updated MacBook (10.6.8) and got this mess: "This device isn't eligible for the requested build". NOW my iPad has been wiped clean, can't restore, can't back up. HELP?

  • I try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build

    i try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build... can anybody help me ?

    sounds like your phone was jailbroken.  If this is the case, you're hosed.

  • HT201210 i cant update my ios... it says this device isn't eligible for the requested build

    i cant update my ios... it says this device isn't eligible for the request

    http://support.apple.com/kb/TS4451

  • HT201412 after loading in the new 6.1 software on my iphone4  is locked on the plug into Itunes pic.then "iphone could not be restored. The device isn't eligible for the requested build

    after loading in the new 6.1 software on my iphone4  is locked on the plug into Itunes pic.then "iphone could not be restored. The device isn't eligible for the requested build

    Any Error messages or Alerts...?

  • MY IPAD IS DISABLED I TRIED TO RESTORE IT BUT ITS SHOWING MESSAGE "The iPad could not be restored. the device isn't eligible for the request build"

    MY IPAD IS DISABLED I TRIED TO RESTORE IT BUT ITS SHOWING MESSAGE "The iPad could not be restored. the device isn't eligible for the request build"

    Follow the steps here:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • My phone is stuck in restore mode, i updated my phone tonight and now iTunes will not restore the alarm is "the device isn't eligible for the requested build. and the phone stays in restore mode. I am using an iPhone 4s.

    any help will be great

    while attempting the first download the error 8006 was displayed, i reset and was able to download the software update.

  • HT201210 This device isn't eligible for the requested build it say for iphone 5 when i try to update to 6.1.4

    I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?

    Hello gyawalip,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article outlines the 3194 error and steps that may lead to a potential resolution:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451
    Thanks,
    Matt M.

  • "This device isn't eligible for the requested build" Trying to restore to 4.4.1

    Hello,
    I adquired yesterday the appleTv 2g. It comes with the 4.2.1 (2100) firmware. I would like o update it to the ios 5. But I press "restore" button on itunes, it downloaded the 4.4.1 and it keep saying: "This device isn't eligible for the requested build".
    I don't know what's happening. Can anybody help me?
    Thank you very much.

    The software versions are signed by Apple.
    If they are superceded or revoked the digital signature can be unobtainable.
    Many have posted issues with 4.4 and 4.4.1 and at least one site suggests these firmwares have been revoked pending bug fixes.
    I have not tried to update yet - when issues are posted I prefer to stick with what I've got.
    You may be able to update to 4.3 via itunes, the last 'good' version.

  • HT1212 I followed all directions to restore my ipod (because I forgot password) but get a warning from Itunes that says "ipod could not be restored because this device isn't eligible for the requested rebuild. What do I do to unlock my ipod touch 4 g

    I followed all directions to restore my ipod (because I forgot password) but get a warning from Itunes that says "ipod could not be restored because this device isn't eligible for the requested rebuild. What do I do to unlock my ipod touch 4 g

    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'

  • My ipod could't restore(this device isn't eligible for the requested build)?

    why my ipod could't restore(this device isn't eligible for the requested build)
    please help
    i used ipod touch 4 ios 5.1

    From this article: iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    B-rock

  • If i try to update i get all the time this device isn't eligible for the requested build..., if i try to update i get all the time this device isn't eligible for the requested build...

    resieving all the time this text ... with ipad iphone ???
    have newes software 10.7.2 and news itunes 10.5
    this device isn't eligible for the requested build
    what can i do ????

    Can you get a Wi-Fi connection on your iPhone?
    I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
    When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

  • HT201210 the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod

    the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201210 cannot restore my device isn't eligible for the requested build?

    Im trying to downgrade from 6.1.3 to 6.1.2 on iPhone 3GS because I have a restore loop error.
    The message that I got when I tried to force restore with 6.1.2 is that my device is not eligible for the requested loop.
    Please help

    There is no supported way to down level iOS , cannot be done
    is iPhone hacked ? if so you cannot get help from Apple or this Forum

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