IPod Touch cannot restore

Please help. This week I decided to restore my iPod Touch (not sure of the generation--sorry) because I had inherited the device from my brother, and he had set a restrictions passcode on it a while back, but could not remember it. Anyways, when I connected the touch to my Windows Vista computer, I clicked "restore" in iTunes and it put my touch through an update. Yet after the update was finished the device could no longer be recognized by iTunes, and the computer came up with a window saying it had to install a driver for the new software. I clicked okay and it went on to tell me to insert a disk; and since I do not have a disk I clicked browse the computer manually. However, whenever I directed it to places such as C:\Windows or C:\Windows\System32 the computer could still not locate a driver... and iTunes could not recognize the device. I spent hours searching the web and tried all the suggested solutions to no avail. I updated iTunes, reinstalled it, checked for Windows updates, updated the "Apple Mobile Device USB" under device manager, I've restarted my computer, tried holding down the lock button + home and nothing has worked. But finally, tonight I updated a driver and iTunes finally recognized my iPod touch as being in recovery mode. It alerted me that I had to restore it, so I clicked "restore and update". It went through a long process of "Extracting"... however when it finished an error came up saying "The iPod "iPod" could not be restored. The device cannot be found." I was ready to tear my hair out and finding I was met with another obstacle. I searched and searched for a solution to this error and the only thing I came up with was to restart my computer and open up iTunes again. And after many trials the error did not appear. There was a loading bar that read "Waiting for iPod..." but AGAIN the pesky window came up and said my computer had found new software... blah blah blah needed to install a driver. But I cannot get Vista to find a driver anywhere and my touch has now been stuck in recovery mode for about three days now. I took it into the store today but I was told I needed an appointment (which won't work because I'm leaving on a trip tomorrow). I'd really like to get my touch working again before I go on vacation... and I plan on calling tomorrow morning but if anyone has ever encountered this situation and knows a solution it would be greatly appreciated.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

Ipod Touch cannot be restored

My Ipod touch "cannot be restored" and says "unknown error -1" when I try to update the software on it. I've reset factory settings in hopes that it would make a difference. Nothing. Help....

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too

HT1430 i have started the guided access and that time my ipod touch 3 battery gets over now i cant close my ipod or cannot restore it

i have started the guided access and that time my ipod touch 3 battery gets over now i cant close my ipod or cannot restore it

Without knowing what happens when you try to restore the iPod
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

TS3694 iPod Touch wont restore

My ipod touch wont restore. When i connect it to the computer it says the ipod is in recovery mode so i proceed to recover the ipod than a error message comes up saying the iPod cannot be restored (1). Any help or ideas would be appreciated.

ERROR (1)
I have not seen a solution for that error but try:
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch cannot be reconised on itunes a box apears which says this ipod cannot be used because the softwareis not installed .unistall itunes and reinstall this i do to no avail

my ipod touch cannot be rceconised on itunes this come up the ipod touch cannot be reconised besause the software is not installed use the installer to uninstall itunes ane reinstall this i have done still not working

This might help restart it http://support.apple.com/kb/TS1567

IPod touch cannot be synced because there is not enough free space to hold all of the items in the iTunes Library

Hi, I have just transferred my whole iTunes library from my old computer to my new one and am trying to sync my iPod to the new one. However I get an error message saying "iPod touch cannot be synced because there is not enough free space to hold all of the items in the iTunes Library (additional 5.38GB required). I currently have 8.5GB free on my iPod so I don't understand why it cannot sync.

Hey Georgiarose94, If what's going on, is what I think it is, when you sync the information it's over written, it can take 2 to 3 times more space the get the info on your iPod, once it's there the info only occupies the space it needs. Kind if of like moving, when you first step in the room with boxes of stuff there's no room. But after you get everything put away all is well. If you haven't already, connect your iPod to your computer, from your iPod Summary page, go down to Options and check reduce bit rate to (select 128 kbps). (Wording maybe a little different). Will greatly reduce memory space needed on your iPod, and you really do not hear the difference in sound quality. Other option, go to music and select manual so you can pick which music you place on the iPod. You need to reduce by 5.38GB of information to finish your download. Hope this helps. Cheers.

"Podcasts on the iPod 'iPod touch' cannot be synced ....?????

I'm getting a "Podcasts on the iPod 'iPod touch' cannot be synced because all of the podcasts selected for syncing no longer exist" pop-up when ever I sync.
Here is a post that seems to addressing the same type of error message for a failed music sync but after reading it I'm not making any sense of how it might relate to the a problem with a podcast sync: http://discussions.apple.com/thread.jspa?threadID=1788041.
In a reckless attempt to fix the problem I deleted all the playlists which I created in iTunes, then deleted and resubscribed to the podcasts, and then did a sync. But the error still occurs and no podcasts were added to the iTouch (even though the newly resubscribed podcasts are in iTunes on my PC). I also found that I could download a podcast directly to the iTouch without having to subscribe to the podcast in iTunes. But I'd rather be getting the podcasts via the subscription feature that is in iTunes and then syncing them to the iTouch.
Any ideas what is going on ?
Thank you.

After reading your post several times, I think I understand what you are saying, but can we just check the precise sequence of events, for (let's say) one Podcast episode?
Are you:
1. downloading the Podcast in iTunes;
2. Syncing the iPod and therefore placing that Podcast on the Touch;
3. Listening to the Podcast and then using the delete facility _on the Touch_ to delete that Podcast from the Touch;
(3A. Adding more Podcasts (and/or music) to your iTunes Library;)
4. Performing another Sync and getting the message "Podcasts on the iPod 'iPod touch' cannot be synced because all of the podcasts selected for syncing no longer exist"?
Step 3A may or may not have occurred, it's not crucial. What is important to find out from you, are you deleting Podcasts on the Touch?
Phil
Oh, and by the way, if new Podcast are no longer being transferred to the iPod, has the setting for syncing Podcasts been changed? Look on the Podcasts pane when you connect the iPod to iTunes.
Message was edited by: the fiend

My ipod touch wont restore - I plugged it into friends computer to charge and now it is stuck. How can I successfully restore and start using my I touch again (4th gen). TKS.

my ipod touch wont restore - I plugged it into friends computer to charge and now it is stuck. How can I successfully restore and start using my I touch again (4th gen). TKS.

You have to put the iPod touch into the recovery mode.

I went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help

i went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help i whont my ipod touch back

Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694

There's no music in my device (ipod touch) after restoring content because of a software issue. music is available in my laptop's cloud though. how do i restore music in my device?

there's no music in my device (ipod touch) after restoring content because of a software issue. music is available in my laptop's cloud though. how do i restore music in my device?

hi! an error message showed on my device last week and Apple support helped me restore the software on my device. Syncing went well and all my apps were available after. However, when I looked at my music in my device, it did not contain anything. The songs were in Itunes on my laptop and when I tried to play them they did not play. But, it says music is available for my account in the cloud. When I switched to the cloud, I was able to play my music already. But everytime I synced, the music from the cloud are not transferred to my device. Most of the music that I have are from other sources. How do I download those again to my device? I tried what I did before which was to copy the song from my laptop then edit paste it to iTunes but this did not work like before when automatically it becomes available on my device.
pls help. thanks!

After update to ios 5, my ipod touch cannot recharge anymore... it's out of battery now what should I do?

After update to ios 5, my ipod touch cannot recharge anymore... it's out of battery now what should I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
Apple Retail Store - Genius Bar

I'm getting this message "The iPod "Sage's iPod Touch" cannot be used because it requires iTunes version 10.6.3 or later. " But cannot update iTunes because my OS is 10.5.8

I'm getting this message "The iPod “Sage’s iPod Touch” cannot be used because it requires iTunes version 10.6.3 or later. " But cannot update iTunes because my OS is 10.5.8. How do I use my iPod with my iTunes?

Solved. Not sure what I finally clicked on on Apple.com but found iTunes 10.6.3 and was able to download that for free and now my iPod can sync.

Error message "The iPOD "abc's iPOD Touch" cannot be synched ...

I get this error message when I try and synch my iPOD Touch with iTunes 10.5.3. I have OSX 10.6.8 on my iMAC.
Error message "The iPOD "abc's iPOD Touch" cannot be synched. The required file cannot be found."
I have this model: APPLE iPod touch, 8.0GB, Generation 3 (MC086FD).
I have been to the local apple store 5 times and they have no idea how to fix this.
My wife and I have lost all our personal contact database.
Any cleaver ideas?
T & A

Deleting the iPod Photo Cache folder(s) usually resolve your error. There can bemore than one folder. For it location:
iTunes: Understanding the iPod Photo Cache folder

When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced. An unkown error occurred (-54). Can anyone help?

When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced. An unkown error occurred (-54). Can anyone help?

Try:
error -54 with windows 8.1 and iOS 7.1.2
Unknown error -54 while syncing in itunes.

IPod Touch cannot restore

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