Ipod Touch completely frozen with white screen

My ipod touch is completley frozen with a grey/white screen. it will not respond to reset or restore, neither my pc or itunes recognise it when i plug it in. Anybody have any ideas other than contact apple directly? All software on ipod touch and itunes is up to date.

- If the reset does not work, connct to comuer and if iTunes sees the iPod restore the iPod via iTunes.
- Next let the battery fully draind and charge for an hour.. The try the reset:
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
and connecting to iTunes to try to restore.
- If the iPod still has the white screen then it is time make an appointment at the Genius Bar of an Apple store.
- If the iPod is off se if placing the iPod in recovery mode will allow iTunes to se the iPod so tha you can restore the iPod. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Similar Messages

  • Ipod touch is frozen with white screen

    My daughters ipod touch just froze. The screen is lit up white and can do nothing.  I tried holding the on/off and home button at the same time for at least 15 seconds and it still wont restart. I also tried charging it for several hours and nothing.  Any ideas?

    You have to let the battery drain. After it is drained and the screen shuts off, THEN charge it back up.

  • IPod touch 4g frozen on white screen

    Hi all, I have a fairly important problem. I was listening to Pandora while on the Facebook app, and I had just unlocked my iPod touch 4g/5g when the music stopped, screen froze, and faded to white. Now I have it plugged into iTunes. It downloaded all of the recent purchases I had made since the last time I synced it, but iTunes does not recognize or acknowledge the presence of my iPod. The screen is still white, some 30 minutes after this happened. It's completely unresponsive and I've tried holding down the home and power buttons until the Apple icon showed up, but the icon never showed up... I also have read quite a few other discussion forums about the "white screen of death", but they are all older and not about the current generation iPod touch. If this could be fixed quickly that would be awesome. I use my iPod quite frequently so it would be nice to have it back up and running.
    Thanks, Quinn

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Ipod Touch completely frozen on password screen

    My iPod Touch is completely frozen on the enter password scren. It will not allow me to do anything.
    When I hold the home and sleep button it just gets to the same place and freezes.
    Any help appreciated.

    hey i tried the home and lock key 2 and it did freeze. but now try holding down just th lock/unlock key. it worked 4 me.

  • My iPod Touch 4 Frozen in white screen

    Hey, I left my ipod on the table beside me while i was playing piano, and then i notoced that its light went on, but when i check, its screen turned all white... I know its not only me who's having a problem like this right now, it just happaned 5 minutes ago..or more so... When I plug it on my computer, my itunes doesn't recognize it, I cant even turn it off.. Any help? ASAP! We dont waste money for this.

    I'm from the philippines, so if you suggest that i should take the ipod on an apple store for them to fix it, I dont think its gonna happen. The apple store from my place, is like 5-6hours trip,, my goodness, i will go that far then i dont know if i still have to pay for what they fix?..Just if

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • My IPOD Touch initially had a white screen.  I tried correcting this by restoring default settings via ITunes.  The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB

    My IPOD Touch initially had a white screen.  I tried correcting this by restoring default settings via ITunes.  The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB.  I get an error on my PC stating that device attached to USB port is not recognizable.  Can anyone help?

    Error 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Above from:
    http://support.apple.com/kb/TS3694

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • I hav a ipod touch 4th gen with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was

    i bought a ipod touch 4th generation with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was wondering how to fix this white screen i tryed a hard reboot ( whitch i heard might work ) but did nothink if there is no sulution to fixing this is it worth buying a new screen ? thaanks

    Try here:
    iOS: Not responding or does not turn on
    If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
    If still not successful that indicates a hardware problem and service is required.

  • HT201263 APP store indicates 1 update.  Press "store", "loading" briefly on screen then white screen with updates bar on top.  Press updates button in lower right; nothing happens frozen with white screen and still indication 1 update.  Other store featur

    APP store indicates 1 update.  Press "store", "loading" briefly on screen then white screen with updates bar on top.  Press updates button in lower right; nothing happens frozen with white screen and still indication 1 update.  Other store features and ipod work ok

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Stores and sign ut and sign back in
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Also see:
    https://discussions.apple.com/thread/4751197?tstart=0

  • Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do?

    Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
    There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
    Regards.

  • HT201263 after restarting and restoring ipod touch, display is still white screen

    after restarting and restoring ipod touch, display is still white screen. I have done this several times. One time, the display went to the home screen, but immediately went back to the white screen when I plugged it into the charge cord. The music continued to play however. help!

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

    I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
    I wonder if anyone can help
    Thank you
    Brizey

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My ipod touch is frozen with a picture of the usb and arrow pointing to the itunes.  How can I fix?

    My ipod touch is frozen with a picture of the usb and an arrow pointing to the itunes icon.  I have tryed to restore and update.  And I have tired to reset.  Please if anyone can help.  This happed while I was on Itunes and trying to update and download a new app.

    What happened when you tried to restore and update the iPod?

Maybe you are looking for

  • Conversion from YYYYMMDD to Julian Date in BPEL

    Hi, My requirement is to convert date format from YYYYMMDD to Julian Date (CYYDDD) in BPEL. C - Stands for Century Would like to know a way to achieve this conversion in BPEL. Please suggest. Appreciate your quick help. Thanks Priyanka G

  • Button Event Handler in a JList, Please help.

    Hi everyone, I have created a small Java application which has a JList. The JList uses a custom cell renderer I named SmartCellRenderer. The SmartCellRenderer extends JPanel and implements the ListCellRenderer. I have added two buttons on the right s

  • AppleScript: Change an order of texts and HTML file in the body of Mail

    I would like to know how to insert a HTML file below the Signature in the body of Email. This is my code,,,, set the clipboard to (read (choose file) as «class RTF ») set theBody to "Hello" tell application "Mail" activate   set theMessage to make ne

  • How to display Column List (Search Bar - Do Not Display) in Ascending Order

    Hi, I am having a Interactive Report.. In the Search Bar we have Select Columns, under that we have Do Not Display. where all the columns (currently not displayed) are listed. How can we display these columns in Ascending order Thanks, Deepak

  • Maximum number of lines reached - copy control

    Hi, Does anyone know how this issue with posting lines more than 500 lines in a delivery can be resolved?  i.e. does something need to be done in the copy control to split the delivery?  This needs to be contolled from the SD side and not FI summariz