IPod Touch Completely Frozen

So I've spent a few hours on this and I'm at a loss with no progress.
My friend was given a used iPod which had some of the previous owners apps and such on there still. She was going to restore the iPod to clean it out but when the restore finished it had an error. iTunes told us to try to restore again so we did but it always caused the same error.
We updated iTunes and restarted the computer and tried to restart the iPod. This is when it kind of went from annoying to bad. Now the iPod is stuck off, no combination buttons for forced restarts will do anything, the screen just stays black. The computer seems to respond to that little process of holding the power button and the home button for 10 seconds because it will make iTunes try to connect to the iPod again.
However, since the iPod has been stuck off, iTunes no longer recognizes it, it just says it has detected an iPod but does not know what kind and to unplug the iPod and try again.
We tried to originally do the restore on her Vista machine, since then I've tried to hook it up to my MAC but to no avail.
Long story short, the iPod is stuck off and iTunes doesn't recognize it anymore, so is there any way to restore it?

Since you can't turn it off or reset it, I'm not 100% sure this will work - but it is worth a try. Start iTunes, hold down the touch Home button and while continuing to hold it, plug your iPod into your computer. Keep holding it until iTunes recognizes an iPod in recovery mode.
If that doesn't do it, time to let Apple fix it.

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