Ipod touch crashing Windows

My iPod Touch after updating to 2.0 when i plugged it in crashed Windows. After a few days of searching for other people with this problem i found a post on here from someone with the same problem. When I saw that I thought oh great other people have this problem too I'll just take to the Apple store and replace it. I was planning on going this weekend (July 19th). But tonight I fixed it all you have to do is put it in Forced recovery mode.First You Open iTunes. Then, you get ready to push and hold the sleep/wake and home buttons and plug the USB cable in. As soon as you plug it in you press and hold both buttons. now just wait for it to start. Hope this Helps.

We successfully connected to another Windows 7 laptop without a crash occuring, unfortunately we haven't been able to test it on a computer that had iTunes installed.
But the iPod has been working on other computers in the past, so I'm assuming it's an issue with the laptop.

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3rd Generation iPod Touch crashing Windows 7 laptop

I have tried fixing this problem myself but have not been able to come up with anything, so far I have updated all of the drivers on my computer and tried reinstalling iTunes.
When the device is connected, the computer immediately shuts down, there are no blue screens or anything of the sort. The first few times this happened the laptop would not turn back on until we removed the battery for an extended period of time.
Even without iTunes installed, this problem persisted. Any help would be appreciated.

We successfully connected to another Windows 7 laptop without a crash occuring, unfortunately we haven't been able to test it on a computer that had iTunes installed.
But the iPod has been working on other computers in the past, so I'm assuming it's an issue with the laptop.

My ipod touch crashed and is stuck on the apple icon.I held both buttons to shut off,but it just keeps turning back on.my apple laptop itunes wont reconize the ipod,so I can restore it? what can I do to fix this issue?

my ipod touch crashed and stays stuck on apple icon..I've held both buttons together to shut it down so many times,but soon as screen goes black,and its off it turns it on again by its self and won't stay off.I can't restore ipod beause itunes on my apple laptop won't sync or reconize ipod.I have the latest version of itunes,what else can I do?My itunes on my other windows laptop won't either because that says there is no internet connection to itunes,all thought that computer is and works online in everything but itunes.Any ideas anyone would be greatly appreciated!

Try disabling the computer's antivirus and firewall for the network problem.
Also for the original problem try the following if Ana's suggestions does not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

5th gen iPod Touch crashes spontaneously

Hi there
My 5th Gen iPod Touch crashes at random times, usually when on wifi. When it does this, it resets my clock by ten or twenty or thirty minutes and I have to fix the time because it does not automatically restore via the Internet. I tried restoring my iPod, both at home and at the Apple Store, but when the person helping me ran a diagnostic on it I was told nothing came up. My diagnostic data was still on the iPod and I had three kernel panic reports and about eight reset counter reports, so I'm not sure why I was told that. I've seen a similar thread on here saying it was probably the battery, so I thought that was the problem, but I've just been told otherwise. I don't know what to do because last night I plugged in my iPod and left the room, then came back to find the screen cracked (I'm guessing having to do with the battery). No one else was in the room and I didn't drop it. Because I don't know how to reproduce the problem, I'm having a hard time proving it exists regardless of diagnostic data, and now it looks like I dropped it and that damaged the device, when that is honestly not the case. Does anyone have any ideas?
Thank you.

Hello
No, I did not restore from backup. I restored to factory settings at the Apple Store and when I got home and tried to set up my email, my iPod restarted again. The time reset to ten minutes previous.
I'm mentioning the crash reports because they all correspond to the times my iPod restarted. It has crashed four times in the last hour and all I've done is download two apps (Podcasts and Skype) and added my email accounts.
Thanks very much.

Ipod Touch and Windows 7 sync/visibility issues Issues

Hi All
Just wondering if anyone knows when Apple intend to fix the ongoing problem with Ipod touch and windows 7 sync problems.
I have just got windows 7 64 bit from Vista 64 Bit. I had no problems before the clean install.
Now I have to close my pc down before I attach my pod for sync, when it shows up on itunes it only syncs twenty or so tracks before it "times out" the pc freezes untill i cancel the sync on the ipod and disconnect it.
I have tried like many other people to re-install itunes the latest version 9.02 (i think). I have also ran the diagnsotic check from itunes and that just shows that no Ipod is connected. Itunes itself runs and downloads ok.
This is my latest diagnostic chec
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Packard Bell ixtreme M3720
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number B5B9F9xxxxxxxx
Current user is not an administrator.
The current local date and time is 2009-11-20 23:26:31.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod touch running firmware version 3.1.2
Serial Number: 9C8xxxxxxx
** iPhone/iPod touch Sync Tests **
No iPhone or iPod found.
In case your wondering about administrator prefs , I have also ran it with full admin rights.
This problem seems to be ongoing, if anyone has any info, It would be appreciated.
The Truth is out there, someone from apple has to find it.
Regards
K£VLY

http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/38f25c1d -de67-4c74-8845-2cd3a15d8e41

Whenever I launch the Mail application on my iPod Touch, the window opens and closes immediately. What can I do?

Whenever I try to launch the Mail application on my iPod touch, the window opens and closes immediately. I just restarted the device, but there's an icon on the screen of a circle.

Try a hard reset and go from there.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

Ipod touch crashed during resetting of setting / data

My ipod touch crashed during a resetting of settings / data
Now it will not turn on. The apple icon will come on when I hold the sleep and home button for 10 seconds but the dies again. Itunes will not pick the device up when its plugged in?
Is there a way to get this going again. It is my daughters favorite device and would love to het this running again for her.

Can you connect it to your computer and restore it? If iTunes does not see the iPod try placing the iPod in recovery mode and then restoring. See:
http://support.apple.com/kb/ht1808

IPod Touch crash

iPod Touch crashes (returns to home screen) when trying to access links online. Please advise.

Try to reset the ipod by holding the sleep and home button until the Apple logo comes back again.

IPod touch crashes

My iPod touch crashes or freezes

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod touch crashed, white screen

ipod touch crashed now has white screen

1. Connect your iPod to iTunes on your PC/Mac.
2. But first hold down the home button and wake/sleep button until it turns off.
3. Connect it.
Emmlou wrote:
ipod touch crashed now has white screen
4. ITunes will say this iPod must be updated and restored.
5. Voila

Itunes does not recognize my iPod Touch using Windows 7 - 64bit

Itunes does not recognize my iPod Touch using Windows 7 - 64bit. Is this a driver issue? Has anyone else had this problem? Is there a fix?
Message was edited by: Mark DiGiacomo

hi sally,
see if this user tip by Yorkwill helps:
+In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:+
+1. First off you need to have iTunes installed and the ipod touch plugged in+
+and recognized as ‘something’ e.g. digital camera (it shouldn’t really+
+matter what it’s recognized as, but it needs to be found by windows).+
+2. Search for usbaapl in the C:\WINDOWS system folder:+
+o open windows explorer (e.g. Right-click Start and then click ‘explore’)+
+o right-click the WINDOWS folder and select ‘Search’).+
+o type in usbaapl and hit Search – try to ignore the dog!+
+You should find the driver info in a sub folder of+
+C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B+
+Remember that location (either leave the search box open or copy the folder+
+name into note pad – you’ll need it later)+
+If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not+
+been installed with the iTunes install and you’ll have to reinstall iTunes.+
+3. Locate the ipod-camera device:+
+o Open the device manager, e.g. using Start > Control Panel >+
+Performance and Maintenance > System > Hardware Tab > Device Manager+
+o Look for a device called ‘ipod’ - if your ipod shows up as+
+‘digital camera’ it will be under something like ‘imaging devices’.+
+4. Update the driver:+
+o Right click the ‘ipod-camera’ in device manager and click on+
+‘Update Driver’ – the Hardware Update Wizard will open.+
+o Check the ‘Install from a list or specific location’ then click ‘Next’+
+o Check ‘Search for the best driver in these locations’. Un-check+
+‘Search removable media’ and check ‘Include this location in the search’.+
+In the text box below type (or better copy and paste) the folder+
+containing the ipod driver information found in step 1 (in the example+
+above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
+then click Next.+
+You should now see something like ‘Apple ipod device driver’ or so. Continue+
+installing that device. Once the driver has been installed the ipod will come+
+to life and iTunes (if you have it open) will show it.+

Ipod Touch makes windows crash~help please

Hey,
I am having some serious trouble with my iTouch. Everytime I connect the ipod to the computer with the USB, my screen immediately turns blue and says things like, "windows has encountered and error and must be shut down" and "STOP:0X0000007E". The last time it happened, I switched USB cords, and it worked. This time none of my 4 USB cords could help.
Please help. I just want to charge/sync my ipod touch.

Hi,
Does your PC have software for a Logitech QuickCam/Webcam, Lexmark scanners, or a built-in media card reader?
If it does try uninstalling the software from Control Panel, then testing again, as described here: http://support.apple.com/kb/TS1502
If the issue is no longer present, download updated driver software from the maker of the accessory.
-Jason

Ipod touch with windows vista

Hi,Im looking into geting the ipod touch,but I have read that the ipod touch does not work well with windows vista. I know the new itunes 7.5 just came out. Has that version fixed the problems with the ipod? Also what are the problems the ipod touch is haveing with vista. I have windows vista 32 bit OS. Thank you very much for your help.

Hey, yeah I have major problems syncing to Vista. The album artwork is assigned to the wrong songs or sometimes a chunk of the picture is not in the right place, some of my songs stop half way through the song then the iPod skips to the next song on the list. My movies periodically decide to crash and the only way to get past these spots is to skip ahead (which is very difficult on the iPod touch especially when the movie is long cause you dont want to miss too much) but yeah just letting you know that there ARE some issues with it not saying that yours will do the same but it might.

How can I sync the ipod touch with windows 7 64 bit

How can I sync the ipod touch with Outlook on windows 7 64 bit?

I'm having the same problem with Windows 7, iTunes has been spotty about recognizing my iPod Touch. Now that I've updates Windows 7 with Service Pack 1 (June 2011), It won't complete a sync or a restore at all on either of my Windows 7 computers.
I have gone through every troubleshooter action recommended by Apple Support, and have not been able to improve the situation at all.
I took my Touch to the Genius Bar at my local Apple Store after trying and failing to complete a restore while troubleshooting, and it restored just fine from a Mac. Unfortunately, it now gives me an error meesage (Incompatible device) half way through an attempted sync, or iTunes simply freezes.
I even tried removing the Windows SP1, but that was a mess, as my display went all whacky and iTunes crashed immediately upon startup.
The Windows 7 OS ***** in general, particularly with compatibility issues, and not just for Apple products.
Does anyone know how to remedy this situation?
I'm so frustrated and have wasted so much time on this issue that I'm going to throw it all out the window!
HELP!!!!!!

Ipod Touch and Windows 7 64 Bit - Itunes not recognizing

I have Windows 7 64 bit operating system. I have been struggling with getting my Itunes and Ipod touch to work together - somewhere an update or upgrade screwed things up.
Right now, I have Itunes 10 64 bit installed on my computer. When I plug in the Ipod touch to sync, I get a message in Itunes telling me that this Ipod requires the 64 bit Itunes and I need to remove and reinstall the 64 bit version of Itunes.
Needless to say, I've removed and reinstalled the 64 bit version 3 times. Still won't recognize my Ipod Touch.
HELP!
HP Desktop

Hey!!
Well ... After about 3 months of searching, going to the apple Genius bar... (seriously they wanted me to delete my stuff... I couldn't live without my books I downloaded from drinkmalk.com which is now defunct)
So.. I am running a Dell Studio 1557 Windows 7 (no SP installed yet), 64 Bit and I own a 3rd Generation Ipod Touch, 32 Gig and had many of the same problems. In my case... I was able to update software, but I couldn't sync music onto my ipod or transfer purchases I would get: Internal Device error, operation failed... etc etc.. .every sync error you can think of...
MAGIC FIX (For me.. and other users)
1. There is a known bug that says its a chipset issue (Just google Ipod sync chipset issues and realize you aren't alone)... Most likely you don't Have a PCI card slot to put a new usb thing on... so.. that is a no go...
2. SOLUTION (that worked for me) - UPDATE THE BIOS on your PC. If you go to your computer manufacturer's driver site... you can search for these updates. Chances are... you have the version that was installed on your computer that is out of date (its not one of those things that automatically updates). For the most part, you never really need to update it since it doesn't affect regular functioning... most people update it on the advice of a technician. Either way, I went to the Dell support site, looked up my laptop and found the install file.
WARNING BACK UP YOUR HARD DRIVE AHEAD OF TIME IF YOU DECIDE TO DO THIS!! ALSO, RESEARCH HOW TO MAKE A BIOS RECOVERY DISK IN THE CASE IT CRASHES.. BETTER YET, CONSULT YOUR LOCAL GEEK FOR SUPERVISION, IF FOR ANY REASON THE BIOS UPDATE FAILS AND IT DOES HAPPEN SINCE WE KNOW PC's are WONKY... YOU MAY RISK BRICKING YOUR COMPUTER... Just google "Bios Update Failure" to see the horror stories..
However.. that said and done.. I updated it ... made the mistakes above and was able to get my computer back by leaving the battery out for an hour, pressing the power button for 30 seconds and restarting ... after the failure scare... saved me 200 bucks from dell customer service
Good News: With the updated bios... SYNC WORKS PERFECTLY!! I can put music on, transfer stuff out... no errors!! =) JOY!

Ipod touch crashing Windows

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